Absolutely Worst place to go to see what's wrong with your car. Took the car up there was sitting…read morefor 3.5 weeks, drove by and never once did it move. Finally had enough went up there and the gentleman working was rude as soon as i walked up, and said oh yeah we lost your number and information. Who the hell loses information?! Then he proceeds to shoe me off with his hands. His name was BOB. ABSOLUTELY NEVER GO HERE!!!!

No matter your make or model, Ralph's excellent mechanics will diagnose your whip, and get you back…read moreon the road. No unnecessary "repairs`", no "padding" the bill. Just food straight up honest business! We have 5 vehicles in our family fleet, and they all go to Ralph's for repairs. Feel confident that your vehicle is in good hands here!

One hour into 6 hour trip and all of the sudden had what we suspected to be an air leak in one of…read moreour tires. When we searched tire repair in the area we were four miles away from Aljets and decided to stop and see if they could help us. The staff was exceedingly friendly, informative, and quick. They immediately took our truck back and within 45 minutes had found a very small hole in the tire, patched it, and had us back on the road. On top of that they did not overcharge us or charge a fee for getting us in so quickly. We couldn't be more grateful knowing we're safe to continue our drive, and still going to get to our destination in time for our appointments. Thank you for making a stressful situation so easy Aljets!

This shop is awesome! I was traveling nearby and when my check engine light came on they were…read morerelentless is finding the error, clearing the codes, and making sure it was safe for me to continue home. They are very friendly and fun. Thanks guys!

A quick update to Sean. My check engine light has never come back on so you got whatever was…read morecausing it with the repair. Kudos!'

They did a great job doing some body repair work on my car. And, they cleaned my car inside and…read moreout before I picked it up!! Super friendly and a fast turn around on my repair - would highly recommend!!

Fantastic expert advice and fast service. They didn't try at all to upsell and were very kind and…read morecommunicative.

A Rare Find on Route 66 -- Jack's 66 Service…read more While waiting for my oil change and tire rotation, I witnessed something I thought had gone extinct somewhere between rotary phones and $1 gas: genuine customer service. One customer brought in a part to be installed -- unfortunately, it was faulty. Instead of shrugging and charging for labor anyway (as many shops might), the team at Jack's 66 caught the problem before installation. Then, the owner himself picked up the phone and called the store where the part was purchased to help the customer get an exchange. Who does that anymore? Moments later, another customer came in with a service light for an air filter. Instead of booking an appointment and a bill, the owner grabbed his tools, walked out to the car, and checked it right there in the lot -- saving the customer both time and money. In a world where honesty in auto service feels like finding a four-leaf clover, Jack's 66 is an entire field of them. Fair, kind, and refreshingly human -- I'll definitely be back.

Always upfront with me. Squeezed me in for a tire repair and had me on my way in short order! The…read morebest!

I orginally asked for a simple throttle body cleaning and the guy behind the counter said what they…read moredo is shoot some chemistry thru the inlet of the throttle body and i had left with a symptom the car didnt have after they had custody of it..im sitting in the waiting room and i can hear them reving the engine to 5000rpms at least and then i see their person roll out to test drive my property ...he comes back parks the car in the rear to hide their shame ..the guy charged me $182 dollars for 1 hour labor and the chemistry ..so i get int the car after they gave me back my key..i start it ..the idel surges past 2000rpm and throws a check engine light ..and putting it in gear was jolting the whole car cause the idel was stuck at 1500 rpm ..and still has not got any better since a month later and it still thows codes still idels too high ..the did look at it on the original day later in the afternoon ..told me the issue was my MAF sensor and so i replaced it ..they asked for another bite of the apple ..i refused ...cause they seem clueless here and quiet frankly ..they were looking to be in my pocket as deep as they can get ..thanks obrien since you dont know a throttle body relearn ..or to just clean the throttle body ..i now gots to spend 100's of dollars trying to chase down what ever you people did to my car ..dont reply ..just go way like everyone else should ..they always put the blame on the customer ..and isnt that special ..

I bought a car from them. I had never bought one on my own, so I did not check Kelley blue book. I…read morewas charged $500 more than it was worth. Also, the engine light was on and I was told it wasn't a problem. It could be fixed easily. I went back to them and was charged another $700 to get the engine light to go off, and less than a month later the light was back on. I had to spend another $200 to get the car registered because the issue wasn't resolved. If you are a woman on your own, DO NOT GO TO THEM! It is so so hard to find an honest mechanic, and they are are not honest.

I have used this shop numerous times over the last couple years. They have always been friendly and…read moreknowledgeable. They perform quality work at a reasonable price. I highly recommend this company.

Owner and Technicians are wonderful to work with. Great Work and Customer Service. Exceptional…read morevalue for the cost. In and out as fast as possible. No up-selling.

I've been in here 3 times now. The first time I was looking for new tires. They told me they were 2…read moreweeks out. I went elsewhere and got tires for my and my daughter's car. (8 tires) 2nd time looking to balance 2 tires. Again no time. Today I had a flat a block from them, I pulled in and explained I just got a flat and can you help? ( I'm 67 & handicapped) they told me no but if you leave it they may be able to get to it tomorrow. What ever happened to customer service? My family and I will not be going back to this place, and we live in Troy!!

Ken is so honest. His shop is really one in a million. I trust him and have been going here for…read moreyears.

Two years ago I took my vehicle here because the "check engine" light was on. Took it there because…read morethey used to do emissions testing and I was confident they could take care of the problem. I had to return 2 times because the light kept coming on. After spending $1700.00, I quickly took it to get tested. Two weeks later the light came back. Fast forward to today, time to get it tested again. I went to another shop. Current shop owner asked if I had a shade tree mechanic or took it to a shop last time. I explained the situation and was informed it would be $2200 because the work done previously had to be corrected. Save yourself the trouble and go elsewhere.