I felt they cared they maid me feel important from star to finish. And I'm very happy with my truck.read more

I test drove a car with the salesman riding with me. The car drove terrible with engine light…read morecoming on and lots of shaking and jarring. The salesman calls me a few days later saying that their service department checked over the vehicle and there is nothing wrong with it. Then he offered to lower the price by $1000. I said it needed about $1500 in repair. The salesman kept calling the rest of that week. I would never buy a car here.

I bought a car from them. I had never bought one on my own, so I did not check Kelley blue book. I…read morewas charged $500 more than it was worth. Also, the engine light was on and I was told it wasn't a problem. It could be fixed easily. I went back to them and was charged another $700 to get the engine light to go off, and less than a month later the light was back on. I had to spend another $200 to get the car registered because the issue wasn't resolved. If you are a woman on your own, DO NOT GO TO THEM! It is so so hard to find an honest mechanic, and they are are not honest.

I have used this shop numerous times over the last couple years. They have always been friendly and…read moreknowledgeable. They perform quality work at a reasonable price. I highly recommend this company.

Fantastic. chose this business based on their reviews and was not let down. fast and courteous…read more they had my services complete same day! did not expect! will be using them in the future.

Had some brake issues and Lou was able to get me in quick for evaluation and repair. Great service,…read morefriendly and competitive prices that were given up front and maintained. I would definitely recommend!

My daughter was in an emergency situation and I'm two hours away. They were incredibly helpful from…read morethe moment I reached out. The service was fast, professional, and the price was fair, great value for the quality of work. What stood out most was how personable Mark, Kyle and the team were. They explained what was going on clearly, kept me informed, and made a stressful situation a lot easier. Overall, I highly recommend Ron's Shell Auto Service for anyone looking for great service, great prices, and friendly, reliable help when you need it most.

I took a car there that needed a laundry list of repairs and the customer service here was top…read morenotch. I also thought the services were so beyond reasonably priced. My boyfriend and I both decided we're only taking our cars here from now on!

Everytime i bring my vehicle in, there is no beating around the bush! Everything is cut and dry!…read moreThis is what i love about getting the services done! Once they are done, the services are always correct! I will keep going back to get the great services! Thank you for all that you do

The guy that answers the phone all the time, forgot his name, big white guy, is Rude and will…read moreovercharge you. He tried to charge me $480 for a battery for my jeep wrangler which didn't include installation. When i refused, he tried to charge me $70, half an hour of diagnostics, for checking 2 of my fluids (oil & transmission fluid) without performing the diagnostic on my transmission, i was there to get a transmission diagnostics. In addition, got mad and hung up in my face because i chose to take it elsewhere. Horrible experience, I highly DO NOT recommend. The new shop I took it to informed me that my battery that was already in the jeep was under warranty and I can switch it out if I want or he can get me a better battery (same battery that Risters tried to charge me $480 for), for $250.

We broke down with our fifth wheel in July on I-70 and Jacobers was the closest place to take our…read more camper. They very very nice and after they determined it was worse than first thought, they kept our camper for 3 months while we all dealt with Traverlers Insurance (Do not ever go with Travelers Insurance). We made a couple trips back there from Colorado. They found a place that could fix it and helped us out in so many ways! Just a first Rate shop! The best shop and I would highly recommend!

Their rates are a little high but they do a good job and are very friendly.read more

Outstanding service! Rick is one of those guys that just completely overshares. And who wouldn't…read morewant that from their mechanic? He showed me pictures and even videos of the issues going on with my vehicle. We had a discussion on how he does business and that he wants to be sure an be proud of his work. It absolutely shows. With the way things are these days with people doing the bare minimum to fix things or price gauging. This guy knows what he's doing and gives fair pricing. I absolutely recommend rick!

This is the best service shop in the Metro East. Chris is one of the top mechanics around. He…read moreused to be the manager of the Valvoline around the corner for years. He is an honest man in a dishonest industry. Finally, he is a "car guy". Go in and ask him about his chevelles, you'll make a friend. He maintains both my cars. He also keeps my oldest sons car running in top condition. He maintains my fiancées van as well. I would not trust so many family members lives with Chris if he were not top notch. Finally, he is never over estimate and times he can the best fix or the cheaper alternative depending on your budget.

These guys dropped everything when I rolled into town from the west coast in August and my A/C…read morestopped working. They gave my son and I lots of cold water and spent an hour diagnosing my leak. When they couldn't get the part to fix it in time, they wrote out everything that was wrong along with pictures to give my mechanics back home, AND DID NOT CHARGE ME ANYTHING. I have never been treated so nice in my whole life! I wish these guys operated in my home town. I would be a customer for life. They are all going to heaven that's for sure. It is so hard to find a trustworthy mechanic so Collinsville should count itself extremely lucky to have LaDrew Automotive!!!