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    John's Used Cars

    1.0 (1 review)

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    13 years ago

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    Patriot Chrysler Dodge Jeep Ram

    Patriot Chrysler Dodge Jeep Ram

    (66 reviews)

    Never Again: Why I'm Done With Ford…read more Never again will I drive a vehicle that needs to be Fixed Or Repaired Daily. I've owned three Ford vehicles. My first was a 2008 Expedition, purchased through military sales while stationed in Korea--zero issues. It gave me confidence in the brand. But everything went downhill from there. My second Ford was a 2015 F-150 Platinum. While driving on cruise control back to Ft. Sam Houston, Texas, the truck suddenly slammed on the brakes--as if something were in the road. There wasn't. It scared the hell out of me. When I took it to a Ford dealer in San Antonio, I was told that the recall for this issue had "already been completed," and they refused to fix it. I traded that truck in as-is for a Chevy and moved on. Unfortunately, my next mistake was buying a used 2017 F-150 Limited from Patriot Auto Group in Chandler, Oklahoma. Let me be clear: do not buy a used vehicle from them. Either they knowingly sold me a flood-damaged vehicle, or they were too careless to realize what they had. I thought I was getting a good deal. I was wrong. The truck's driver-side running board wouldn't function properly--it took eight weeks and a call to one of the owners just to get aftermarket replacements installed. Then the real nightmare began. While driving, all the electronic systems--warning lights, headlights, turn signals, radio--would flash erratically. The horn quit working. The engine would randomly shut off while I was on the road. All I could do was coast to a stop and pray it was somewhere safe. I took the truck to Bill Knight Ford. They charged me over $4,000 to fix it. They claimed some kind of leak had caused electrical damage. After two and a half weeks, the exact same issue returned. When I brought it back, I was told it would cost another $11,000 to fix it. When I questioned how I'd already paid them to fix this exact problem, they said they'd "discount the $11,000 by what I'd already paid." That's not a discount--that's charging twice for one repair. I contacted Progressive to file a claim. They told me the truck wasn't covered because I bought my policy in Texas and the repairs were in Oklahoma. They also casually mentioned that the windshield had been replaced--a clue that there was prior damage not disclosed to me. I still have the truck, and I fully intend to sell it as is, just like I did with the 2015 Platinum. And if someone ends up getting injured due to this vehicle's faults, I'll sleep just fine. I have documentation showing I tried to fix it and that Ford failed me at every turn. Bottom line: Ford, your trucks aren't just unreliable--they're dangerous. You lost a loyal customer. And to Patriot Auto and Bill Knight Ford: shame on you for your dishonesty and failure to stand behind your work. This F-150 may be Found On Road Dead, but this time, it won't be my problem.

    They helped me out of a jam, mounting a tire for me when they didn't have to!!! Very friendly and…read morecourteous

    Barry Sanders Supercenter - Ram trucks

    Barry Sanders Supercenter

    (74 reviews)

    I have personally worked for this company, and I have several friends who have worked here as well…read more Unfortunately, there seems to be a constant turnover of general managers. Each new manager arrives believing they can completely reinvent the dealership and transform it into a larger city-style operation, only to discover that the dealership already has a well-established reputation within the community--and not necessarily a positive one. In my opinion, meaningful change will not happen until the company takes a hard look at its culture, ethics, and leadership practices from the ground up. The dealership continues to struggle with inconsistent management, favoritism, and poor treatment of employees. I've witnessed situations where strong performers were let go despite producing results, while other employees were held to entirely different standards. Dedicated employees who consistently showed up and did their jobs were often scrutinized over minor issues, while others received preferential treatment. In one case, an employee lost his job despite showing up and working, seemingly because management needed someone to blame. When decisions like these impact people's livelihoods, it affects far more than just the workplace. My hope is that leadership eventually recognizes the damage these practices cause and makes the changes necessary to create a fair, ethical, and professional environment for both employees and customers.

    I called because my 2022 Tucson needed an engine. I wanted to make sure it was covered by warranty…read more The service writer that answered had no idea how to run my vin to check warranty coverage. She said she would get prices on a new and used engine and call me back. She never called me back. I worked at a Hyundai dealer in Southern California for 18 years so i know how it's supposed to work. Actually ZERO stars!!

    John's Used Cars - usedcardealers - Updated August 2026

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