For me to give 1 star to any establishment has to be really, really, bad, terrible and for them to piss me off. Well, I have reached to that point after giving so many chances to this Mobil Gas Station with their incompetent, rude, disrespectful ignorant, arrogant, and the list can go on and on employees. In this business there are 3 male CHAUVINISTS working here. It is NOT their fault as it is the OWNER'S fault who I am assuming is to be John. Never met him before, maybe I have and I don't know who he is. Who cares? I have been going to this particular Mobil gas station for over 31 years, since it's close to my house and need to fill up my tank with their super expensive prices and is also right on Laurel Canyon, and I need to take that street to go up or down to get where I need to go. Shops, restaurants, etc... Since John took over this place, I don't know for how many years now, this place is nothing but bunch of idiots working in some kind of a basement/dungeon. Prices are high, Oil Is $15 which is too high. 2 gas pumps are always out of order, so I have to move my car to a pump that is actually working.
Trash is always full at any of their gas pumps, When you ask for a little help, they turn you away with a rude attitude. Once, my engine was super hot, and that scared me, I asked one of those employees to take a look at it and he refused saying that he was the only one there, when he was chit chatting with another dude. There are hardly any customers getting, gas, or inside the store. The minute you walk in to request of any type of service, the man who is sitting in that small booth that you can hardly see their face, w/out looking at you or wanting to know what am I there for? Automatically raises his voice with racist remarks and bad attitude. Literally screaming at the customers. But only to WOMEN!! Once or twice, I really needed to use the bathroom, one of the 3 dudes..... they all look the same to me, yelled at me and said, go away, no restroom here when I see the restroom right behind him. I have been spending so much MONEY at this gas station over the years and I can't even use their RESTROOM?? I mean the list of their terrible behavior's of employees can go on and on and on!! I will rather drive 5 to 7 minutes away to another gas station and give them my business. Last but not least their rewards program is never working. Whether it's inside or outside and nobody cares and nobody wants to get up from that stool to help you!!!!!!!!
Stay away from this Mobil Gas Station. Bad for your sanity, pocket, and health. In every way. If this continues, I will report them to HR and hopefully something will be done if they don't want this ridiculous place to go out of business like most businesses DO!! Get it together John, and your employees. read more