i only went in for a prepurchase car inspection, they were thorough, polite, and went through…read moreeverything they found, with a recommendation which i followed. I would recommend them

Once again ! ! ! TJ and his crew showed up and helped me again in a timely manner…read more Thank you so much for Kelsvin

Went here for a minor repair to my muffler on the recommendation of a co-worker. Chris got me in…read moreand out in under two hours, and then didn't charge me! The muffler is solid now, and I will absolutely be returning!

Chris and Anthony are the kind of guys you'd hope to find to help you with an auto repair…read more Trustworthy, highly skilled, honest/transparent with their advice, won't oversell/overcharge you, and just great/friendly guys (along with their team). 10/10 experience with Chris and Anthony! Highest recommendation for them, thanks guys!

Over priced for basic work 2 front struts sway bar arms and bushings kit…read more. 3,500? For basic job? Parts only 1,000$ 2,5000$ labor I don't think so

Jonathan and Carlos were both amazing and gave my son and me a fresh perspective on a car we were…read morethinking of buying. I cannot say this enough PLEASE, PLEASE always get your car checked out before purchasing it! My son was so excited to receive a clean bill of maintenance and successfully purchase his vehicle from Car Depot. Another 5-star recommendation ask for Tony! Thank you again for helping my son purchase a safe and reliable car. Always choose a team that truly cares about their customers and takes the time to ensure everything is right!

This is the overall best Subaru mechanic I have ever encountered. Uber competent, highly ethical…read moreand fair repair costs.

My family and I have been going to Buddy ever since he was at the old Leo Payne Subaru dealership…read moreoff of Wadsworth Blvd in 1976. Most reliable and trustworthy mechanic Colorado has ever known. He treats everyone with respect and even when he is busy he still finds time to test drive or do a quick diagnostic. If he didn't work on a particular part of the car i.e transmission repairs he would send you to a reputable garage. Today I was told the shop was being cleared out and no is there. I don't what happened, but it was sudden. He never mentioned retirement when we saw him a couple weeks ago.

I had a close relative pass away very suddenly and his car was passed down to me, I didn't know…read morewhat all the car needed done and I genuinely can't stress enough how kind and helpful HP Automotive was. Not only did they replace the brakes that needed replacing but their full inspection told me what the car will need in the future and when. Fairly priced services and incredible customer service, as well as reliable work. I'm really happy with my experience and I'll absolutely be returning.

These guys are awesome! Any services I've scheduled were completed when promised!!!…read more I highly recommend HP AUTOMOTIVE in Lakewood!!!!

These guys are AWESOME. I took my 2007 H3 Hummer in and they were able to quickly identify some of…read morethe issues. They recommended some fixes and were extremely honest. They completed the work when they said they would and within the price estimates. Great Service from honest people!

Honestly. They fixed my car a year ago for a water pump and over heating issue and then my car…read moreoverheated almost exactly a year later. I came in to see what happened and they said that the little plastic coolant pipes that go to the water pump were dissolving. I'm honestly quite annoyed because I feel like this is something that should have been noticed a year ago and I highly doubt this wear and tear appeared in a year on a car that already had 170,000 miles. I ended up going to another guy that actually cares about older cars (mine's a 2006) and he figured out it was another gasket in my engine, not a head gasket like they were claiming. Applewood wanted to charge me $4800 in total for a car I paid $3000 for. My mechanic was able to do it for $560 because he just replaced the radiator cap and plastic gasket that gets worn down at almost 170,000 miles each time. I also am a woman so when I called them they used a very sarcastic tone with me and kept gaslighting me on the issue. Sure a head gasket repair may have fixed the problem but I would have wildly overpaid. I added my inspection report that was wildly overstated and would have costed me $4800 for something that they should have already replaced or told me about considering they had replaced my entire water pump and the hose connecting to it.

I asked for a specific check on my car, but the lady at the front desk kept referring to their…read more'process', which was a waste of time and cost based on what I already knew. I felt like they were trying to take advantage of me and charge me for unnecessary work, so I cancelled my appointment and walked out. Got the work I needed done elsewhere and skipped the unnecessary work because of the shops inflexibility to modify their process at the request of the customer.

Their customer service is seriously flawed. I called 4 times and got 4 voicemails with 0 call…read morebacks...however, I did receive about the 5th annoying reminder to extend my warranty with them...now why would I do that?? They are horrible, their sales manager didn't even ring me back. They are quick to sell and terrible thereafter...ps...Do NOT purchase a vehicle with Ford Sync 3, it is brutal. Extremely flawed.

I brought my car in because my highest priority was diagnosing and repairing the check engine light…read moreso I could complete my emissions test and finally renew my expired registration. I made that very clear when I scheduled the appointment, dropped the car off around 8:30 a.m., and again explained that I needed the vehicle back by 2:00 p.m. because I work a night shift. I specifically asked that this be prioritized. Around 11:30 a.m., I received a call that my car was ready. I was then told that the check engine light--the primary reason for my appointment--had not been repaired. After reading the code, they determined the required part would need to be ordered, and I would need to bring the car back on Thursday or Friday. My frustration isn't that the part had to be ordered. I understand that no one can know exactly what's needed until the vehicle is diagnosed. My frustration is the lack of communication. If I had been told when I dropped the car off that there were six vehicles ahead of me and that my priority repair likely couldn't be completed that day, I could have made an informed decision to either leave the car or take it somewhere else. Instead, I lost most of my day and still left without resolving the one issue that brought me in. To Jeff's credit, he reduced my bill by about $30 for the oil change and diagnostic, which I appreciated. However, clear communication at the beginning would have been far more valuable than a discount afterward. Another issue during checkout genuinely concerned me. When I signed electronically to pay for the oil change and diagnostic that had been completed, the system automatically applied my signature to a separate estimate for the future check engine repair. I had not approved that repair. The part still needed to be ordered, and I hadn't even decided whether I would return to have the work done. What made me uncomfortable was that the estimate already contained authorization language stating, "I hereby authorize the repair work..." even though I had never authorized those repairs. In my opinion, signing for completed work should not automatically place a customer's signature on a separate estimate for work that has not yet been approved. An estimate is not the same thing as authorizing repairs. I raised this concern directly with Jeff because he is the owner. Instead of acknowledging why a customer might question seeing their signature on an unapproved estimate containing authorization language, I felt my concern was dismissed. Whether this is a software issue or an internal process, I believe it should be corrected. A customer's signature should only appear on an estimate after that customer has actually approved the proposed repairs. Because I had not authorized that repair, I asked that the estimate be marked "Canceled" before I left. I simply was not comfortable leaving with my signature attached to an estimate I had not accepted. I also learned that Jamie is no longer with the company. She was organized, detailed, proactive, and customer-focused. Looking back, I now realize how much she contributed to the overall customer experience. Since her departure, the communication and coordination no longer feel like they once did. Jeff has always done quality mechanical work on my vehicle, and I still believe the shop is fairly priced and doesn't try to sell unnecessary repairs. However, today's experience showed me that good mechanical work alone isn't enough. Communication, appointment management, and administrative processes matter just as much. Unfortunately, I no longer have the same confidence in the customer experience. UPDATE: Long-time customer correcting factual inaccuracies in the owner's response. Due to character limits, my complete response, call log, Uber timeline, voicemail, and supporting documentation are attached as screenshots. I also encourage readers to review the owner's responses to other critical reviews before forming their own opinion. Summary: Owner states I was "45 minutes late." My attached call log and Uber timeline document the actual timeline. At 8:08 AM, I called, explained my emergency, and asked whether I should reschedule. I was told, "No, go ahead and come in." My review was never about parts availability. It was about communication and concerning administrative practices. An estimate is not an authorization. Automatically transferring a customer's signature onto an estimate does not resolve my concern--it explains it. After my review, I received a voicemail stating the shop would no longer repair my vehicle. I respected that decision. Technical ability was never my concern. Communication, administration, and handling of customer feedback were. Please read the attached screenshots for the complete timeline and supporting documentation.

Best mechanic in the state. I will never go anywhere else if I can help it. They diagnosed an…read moreengine issue years before anyone else caught it, and I would probably still have that same car if I didn't start going to a mechanic closer to my house who "fixed" the problem and then misdiagnosed it. My family has been taking cars to Dave's for years, and my family has decades-old cars that still run great. Everyone here is honest too. They had the opportunity to sell me thousand-dollar fixes that I was ready to pay for, but they're the kind of people who say "let's try an oil change first." Recently, I had a personal issue and had to leave my car there for quite a few days, and they were communicative and accommodating while I figured out a way to come get it. They even gave me advice about the DMV that saved me some major hassle. Their prices are competitive too, and I would still come to Dave's if they weren't. I can't speak highly enough of this place.