Awesome local business. Great selection of quality products and clothing. The owners are…read moreextremely friendly and willing to answer your questions. I also have a lot of respect for this business for being extremely active during the hurricane Dorian local relief efforts. This business has my support, and whether you live locally or just visiting the area for fishing, check them out, you'll be glad you did.

Great shop with quality gear and most of the staff have always been excellent. I had a…read moremisunderstanding regarding a refund that I later confirmed with my bank because it never showed on my side but was handled correctly. I apologized for the inconvenience but afterwards I discovered I had been removed from the loyalty program. When I politely asked to be reinstated and have my points restored, I felt I was still being treated as though the misunderstanding hadn't been resolved. As a longtime customer, that was disappointing and pretty extreme. I still recommend the store for its products and staff overall, but I hope (specific) management treats any future unusual issues like mine with a little more grace, understanding and an overall just nicer demeanor.

Great customer service and wide variety of bait, rods and equipment. They helped me get the right…read morerod, bait and made a custom reel.

Great product at a reasonable price. too bad they closed down. super knowledgable and helpful…read more wierd, they just closed practically overnight like they were running from the IRS

Great shop good selection and good people! Highly recommend the ecomm options as well.read more

Do not order online from this business unless you are prepared to deal with bait-and-switch retail…read moretactics.I bought items under a standard percentage-off promotional discount. At no point during checkout, on the listings, or on the final invoice was there any mention that the items were final sale or non-returnable. Retailers are legally required to disclose return restrictions before taking your money, not invent them after payment clears.The real misconduct happened during the return process. Their own automated system cleared the items as fully eligible for a return while locking out actual final sale goods. Instead of honoring that, customer support stepped in through email and manually blocked the return. They claimed discounted items are automatically clearance based on a generic policy link buried elsewhere on their site.When confronted with the fact that these terms were never disclosed at checkout and that their own system approved the return, they simply refused to resolve it. Concealing return policies at checkout and manually overriding your own system to trap customers into keeping merchandise is completely dishonest. Take your business to retailers that actually operate with basic integrity.

Here today for a price comparison for the dumbells which used to be $1.00 per pound and is double…read morethat for most brands. Amazon is about the same if you have Amazon Prime to offset the shipping costs and dumbells are heavy. This store was nicely organized and had a large fitness section and golf pro shop. Love the clearance racks on the Under Armor clothing.

Service was still not the best, they did not want to work from my last visit to this one not much…read moredifference. The selection is pretty decent. also descent. Prices are for all budgets. and good specials.

I'm not one to write many reviews. However I was shocked today when I went to BOW to purchase a…read morebellows (small plastic part for heads, looks like an accordion) I buy a lot of parts there and expect to pay a little more. However when I went to the cash register the girl told me the price was $173. I was shocked and didn't follow thru with purchase. I went out and looked on Amazon and found the same OEM part for $41, ordered it and will be delivered tomorrow. I understand markup and was a little confused so I went back in the store and asked if it was priced properly. They confirmed it was and I left. Absolutely ridiculous!

Love this place! Valuable advice, great selection and reasonably priced. They are my go to store…read morewhen I need something fast!

just what you expect from a local tackle store! My son and…read moreI learned loads of local only information from the guy at the counter. Great selection of relevant inshore tackle and bait. The best value for money you will spend if fishing locally.

Informative place. My first time and I haven't really fished the area yet. Prices are fair and they…read morehave a good selection. The service was very attentive. I'll go back.

It's west marine. They price match with Amazon if they are selling it through Amazon idk . But…read morethe kind lady looked at my phone and said yes I can match some Starbright stuff in a pinch . Family owned company's I do personally like to give them my business. But that's just me . Nothing bad to say.. hope that helps someone :)

This West Marine location is sort of a satellite store, nothing at all compared to its flagship…read morestore on Andrews. One might look upon it as a boater's convenience store. The selection in clothing, fishing tackle, electronics & etc. though large remains rather basic by comparison. Then, if you are a price comparative shopper, you know that Marine West is one of the pricier stores for boating needs. Indeed, I only shop at West Marine for items I can't find at lower priced retail boating centers such as Sailorman or Boat Owners Warehouse (BOW). Like all West Marine stores, however, everything is well displayed, the facility is neat, orderly, and clean as well as staffed with a knowledgeable, polite sales staff.

Small store but they have a good selection and their prices are very reasonable. Customerservice is…read morealso very good.

My go to place for shiners I use for freshwater fishing. Nice small family business store with…read moreeverything you need. Nothing fancy, just reliable, good people. They open at 6:00 am on Sunday, so I was able to get my lines in the water early.

I recently traded in my boat and purchased a new boat from Walker Ford and Tuppens Marine Mr Chris…read moreSprague. The entire transaction was seemless, and #low key/ low pressure. Walker Ford is a very knowledgeable Broker with professional finesse and a true understanding of customer service. He also does a great job at maintaining communication! I will continue to be a boating and fishing customer here; 5 Stars all around....

I ordered what was to me an expensive reel for a fishing trip I have booked…read more For some reason they returned the reel to the sender and I never received it. I have been trying to get ahold of someone to figure out what happened for 3 days and no one has responded. At this point I want to cancel the order and get a refund and buy it form someone who might understand customer service.

Outstanding Customer Service. Kevin and Laurie made me feel welcome. Being new to the hobby, I…read moreappreciated the time they devoted to answering my questions.

they are amazing, very knowledgeable and have the best prices and will always be there for you if…read moreyou call them even after hours. I highly recommend Lorraine and Vanessa very much.. They are amazing and so helpful.