We had a small issue with our fireplace so we reached out to Sweeps and Ladders to assist. The…read moreOwner was in the area and took it upon himself to stop by. The issue was as simple as replacing the battery for the box. Neither one of us had the correct batteries - he took it upon himself to go to the closest gas station to purchase the batteries. He may have been gone 10mins - came back, replaced the batteries and the bonus was the great conversation that came with it. EXCELLENT customer service - this is what going above and beyond looks like. If I could rate Sweeps and Ladder higher than a 10 I would!

Their inspection was really thorough and good. Worth the expense. Even included drone shots of top…read moreof chimney.

From the first call for a quote to the job beautifully completed, Chim Chimney was professional,…read moreprompt, attentive and creative. Our first encounter was with Elias, who thoroughly inspected and offered his expertise on design and what to expect. He was honest and didn't rush us or give us unreliable expectations. Initially, we just wanted a wood stove inserted into the "hole" where the old fireplace was. He kindly explained that this wasn't possible without dropping out the prefab FP, along with cutting out stone for proper clearance. Fast forward, Elias found that we had an old chimney to the left side of the unit that spanned from basement to third floor and out the roof. Long story short: in order to make this happen, we had to demolish the entire unit. We chose our stove and the flooring. Next appointment was demolition! Walks in Ben! This guy was the real deal! He was professional and courteous, but what we admired most was that he was honest! This wasn't the usual slam dunk job. Our house was built in 1980. Once demolished, we found all kinds of issues that needed addressing. The builder cut up the hardwood floor to meet the old FP, so there were odd gaps, the old side chimney was in the way! At first, Ben built out too far. We weren't happy. No worries! He came back, removed the frame and backing and built tightly around the chimney column. Throughout the entire process, they made certain all work was done to code! The initial quote never changed, even though wrenches were thrown in. What seemed like a nightmare, this company turned into a dream! They exceed our expectations and then some. I would highly recommend this company, as well as their employees and subs. Absolutely stellar job! Thank you Chim-Chimney for making our dream come to life.

Benjamin the technician was very knowledgeable, explained the step by step inspection process, the…read morework that needed to be done for minor repair and overall shape of the fireplace as a whole. Great service, very professional highly recommend to anyone that needs a fireplace cleaning and inspection

Clyde and Nick did a great job on helping me with my dryer vent cleaning. Unfortunately my…read moreneighbor hired an unlicensed "contractor" to redo her bathroom and he ripped out both our dryer even systems but at least after 2 hours they were able to get to the bottom of it. Friendly and super professional. Thanks guys.

Had the pleasure of having BRANDON come out to check my chimneys. Not only did he do an extremely…read morethorough job, but then took the time to provide me with several options as to how I might present the problems I was having. Really appreciated him and would highly recommend the company in general and Brandon in particular!

Super honest and quick with short term notice - will definitely call again next year! Also cheaper…read morethan various competitors after calling around. No hidden fees or agendas.

I can't say enough good things about Jimmy! I have been looking for an honest chimney sweep for…read moreyears, and now I know I found one. He did an outstanding job cleaning our wood-burning fireplace.gave me some great maintenance pointers and was just a really nice guy. I highly recommend the Jimney Sweep and I will be using him from this point forward.

A neighbor looked into having them come out for those needing a chimney clean to get a discount for…read moreour neighborhood if we booked on the same day. We called and got a reservation a month out as we head into winter. They ended up being a few hours early (I don't mind!) and we're done promptly and efficiently. They were great when I asked a question or two and very kind. I would recommend and would definitely use them again.

No emotion here, just facts. My chimney cleaning company of many years stopped doing business and…read moreI had to find another service. I contacted Chimney Quest by looking at some revues. My first appointment date with them was cancelled the morning of because they didn't have enough employees that day. No problem. We rescheduled. The next appointment was September 6th with a 10 to 11a.m. window. One young man showed up between 11:30 and 11:45. We have always had a team of 2 men show up to do our chimney cleaning (one on the roof at the top of the chimney and 1 down in the chimney opening). The gentleman was here only 10 minutes and told my wife the job was finished and left charging $265. We have never had a chimney cleaning take less than 30 minutes with a two man team. We are concerned that this job was not done very thoroughly (by a newer employee). I contacted the company and the owner got back to me and said he would send a "seasoned team" out to inspect the work the following Monday, September 11. No team showed up and no call came from Chimney Quest to explain why. Just the facts for you to decide

Thank you for showing up in a mask! As a healthcare provider I really appreciate this level of care…read morein a business. Everyone, from the owner, scheduler and repairmen were very helpful, professional and courteous. They came in a timely manner to fix what ended up being a minor problem. They also took the time to explain to me how to fix it myself if the problem resurfaced. I will definitely use them again!

Very reasonably priced compared to competitor quotes I received. My chimney was leaking due to all…read moreof the rain we had this past winter. The owner came over and gave a very thorough estimate with pictures showing my issues. He was very friendly and informative. We hired them for the work and they showed up on time with a full crew and made the repairs on the quote and then some. The price remained the same. No surprises. They cleaned up after themselves thoroughly as well. Highly recommend.

Great job on my gas logs! Ran all new gas lines in my craw space and into the firebox. Was very…read moreclean and to the point. Very nice and new all the answers to all my questions.

Working with Michael at Chimney Fixers has been great! He goes above and beyond. He really knows…read morehis stuff and I feel like i have learned a lot about my house. He inspected and cleaned our chimney and installed a wood stove and we are very happy with the results:)

I called Jon over the holidays and he had me set up within days. I needed an inspection and he gave…read moreme a combined rate for two fireplaces. Normally $95.00 per fireplace he inspected both for $125.00. His guys came over literally at 0800 on the minute like I asked. They helped me with some questions about my fireplace that weren't even in the scope of their job that morning. Super helpful and responsive. I recommend them.

I contacted this company on 4/30/14 for a quote on repairing a wood burning fireplace that a home…read moreinspector had noted had a couple of issues. Initially the owner (Jon Law) of the company wanted me to pay $150 to have the chimney cleaned, when I had simply requested a quote, knowing the work would likely involve the chimney liner be replaced, so having it cleaned would be silly. I reiterated that I needed a quote on work, not a cleaning, and he continued to pressure for a cleaning. Eventually, after telling me he would only give quotes to certain Realtors, he agreed to give me a quote for $95, which would be applied to later work. Finally! The tech who came to do the inspection was polite and courteous, and when I offered to pay him, he said the owner would send me an invoice. The owner then sent three text messages within an hour in efforts to get his payment. I'm a Realtor, I cannot always respond immediately and repeat texts are a very rude practice. I paid him the same day, but despite his demand for instant text response, he was unwilling to answer calls or texts for 5 days afterwards to let me know how long the quote might take or how the inspection had gone. When I could not get a response from Dr.Clean Sweep, I got a second quote from a company in Nashville (Ashbusters- which was free, prompt, and everyone was very polite), only to find out that the work Dr. CleanSweeps had proposed to do was not going to be up to code at all. Ashbusters in Nashville refused to do the same work he offered, even for more money, due to safety issues. I called Dr. CleanSweep back on 5/13/14 and 5/14/14 to discuss these issues, as well as texted asking for a response, and received no response at all until 5/19/14. After continual lack of responsiveness and rudeness from the owner, I opted to give up the $100 I had already paid Dr. CleanSweeps in favor of Ashbusters. The job in question was over $4000 worth of work, and had Dr. Cleansweeps been courteous and responsive, I would have given him the job without question. I am always very loyal to my contractors, when they are good. This job could have resulted in this company earning all of my business. Instead, I will recommend Ashbusters in Nashville.

Needed to have the chimney inspected and they were on time and professional. Cleaned up and…read moreeverything was ok.

Terrible. Told by home inspector logs installed incorrectly. In escrow. Send photo and ask to…read moreverify if correct. Said they can't tell from photo and have to come out for $271.00. I cancel because it's after escrow closes. Again, I cancelled and they still came out and then have been harassing me for payment. Try anyone else. Ashbusters is dishonest and inept.