The team here really knows their stuff when it comes to fit, leather care, and style. On top of…read morebeing total pros, they were so welcoming and friendly. Looking forward to come back when I visit the city again!

Quality leathers. Amazing customer service. Andy,…read moreFrancesca, Miles and Lynette - all amazing people. Went above and beyond to help me. The location. Man! This is in the heart of SF. 2 birds 1 stone for a Saturday evening.

My guy did his research and wanted a leather jacket from Schott. So to Schott we went. We found…read morestreet parking nearby and then were on our way to explore. The interior is industrial chic with exposed brick walls, wood & metal shelves and racks, and fab metal chandeliers. The store was quiet so we showed ourselves around and he tried on a few jackets. These are serious motorcycle jackets. There are many to choose from and it was a bit overwhelming. A knowledgeable staff member came over to help after assisting another shopper. He was truly knowledgeable and helpful, telling us about the different materials, styles, fits, finishes, zippers, and more...and how the different jackets would break in over time. He really helped us find the best fitting jacket for my guy's frame and needs - he went to the back a few times to check for the best size. We appreciated that he helped us find the best option, and did not push us into buying the most expensive option. My guy found his dream leather jacket, and we left happy campers.

1/20/2026 Service: Jerri and I believe the East Coast store…read morewas extremely helpful/changed my size a couple of times/no questions ask Value: was there without a doubt, love the product, this is my first bomber Check the boxes: I was in retail for 30 years and can't say too much about Jerri. Go to SCHOTTNYC when your shop. No bells and whistles.! I shop online and it was easy.

I dig this place. It's right on the main strip, so you can check it out when you need a break from…read morebarhopping. Though you don't want to go after you've had too much, or you'll beer goggle your Visa statement right into the red. Cute clothing, nice people. I still get compliments often on my red pleather jacket. Four stars instead of five because every once in a while you get something with inferior quality. Check your fabrics closely, not everything here is made to last.

On my 21st birthday, September 26th, my friends and I went out to the Castro. Now I knew wearing…read moreheels wasn't a super good idea but I wore my most comfortable pair so I should be okay right? The whole shoe began to degrade, the heel and hard sole began their slow journey away from the straps and soft inner sole of the shoe, with no regard for my comfort. Luckily, this place was open, yup at 1:30 am!, and the gentlemen who was working that night of the 25th was very helpful! My friend and I got some shoes in our size, like 7 and 7.5, and were so extremely grateful for the existence of this store and it's hours! I don't get why that Walgreens doesn't sell flip flops or something, but I wouldn't have experienced this very hip and awesome store if it did. If you're on Castro and need some shoes, great company, or hip men's fashion, stop by this place!

Was able to stop in and browse the selection. Im a big stone island fan and they were able to…read morepresent me a couple options and specific hoodies i was looking for . I seen they were marked down on the website so i decided to come in. They were very attentative , not only that , they applied an EXTRA mark down that i wouldve never knew about . Overall great experience. This will def be my go to spot for stone island ! I paid about $500 for both hoodies !

I LOVE this store. Martin & his crew are all so nice and friendly. They have a great selection of…read moresneakers and I love the clothes as well.

I've been coming to True since way back in the day, and I love that they're still here and still…read moredoing their thing. In a world where so many places lose their identity chasing trends, True never stopped being True (pun abso-fkn-lutely intended)! Streetwear and hip-hop to the fullest--authentic, unapologetic, and unpretentious. Walkin in still feels like coming home. Nothing fake, nothing watered down, just a shop that has stayed true to the culture and to itself. Mad respect for surviving, thriving, and never changing who they are. Much love.

Service was great. I went here for the Larry June pop-up but I went a day after and there's no line…read moresince the Super Bowl Sunday everyone's probably at the game are looking for a area to watch the game so I had a great service I went in. I got graded shout out to the front shout out to the folks working I got my size. It was a $43 shirt. It's pretty tough good quality extra large since excel is like one of the size left. They got big sizes which is perfect for me that's a perfect size and shout out to true staff. Y'all kept it true and I love this T-shirt. It's a rock and I look forward to coming back for future collaborations with Larry June or any other Awesome pop-ups with local talent. Thank you.

Modern Luxury Magazine recently named Button Down the Best Boutique for Men's Clothing, and after…read morevisiting, I understand why. A careful walk through the store reminded me of the legendary Wilkes Bashford on Sutter Street, back in the 1980s. Like the original Wilkes, Button Down offers beautiful Italian and European styles, along with famous brands and their own private label. They also carry luxurious accessories for men and women. Greg, who had also worked at Wilkes in its heyday, helped me put together an entire ensemble. It was like a trip back in time, with the same quality, personal attention and service that is nearly impossible to find anymore. Button Down is located on Sacramento Street in Presidio Heights, and it is well worth the visit.

Poor customer service and the staff wasn't interested in the customer service especially if you…read morewere not their typical customer. Find better clothing at other stores.

I've been looking for a gothic style store for a while... sadly, most of SF 'gothic' like stuff is…read moremore fetishwear. Disapointing anyways, this store has some 'designer' level clothing at varying prices that very wildly. Buying a 100 dollar pair of somewhat gothic style pants, the original owner guy I purchased from was kind of cool. we chatted things up, he kind of gave me some pointers for sf fashion spots, talked to me about some of the other items around the shop (including a 1000 dollar concealable leather pouch). I usually like to give things time... evaluate places before sticking with them... so opting to wait on anything else... I make a trip to japan (where I purchased another gothic style pants from the yellow house... which were even more disappointing that Ceiba. Details are in the review I made for them). Also, mind you, both pants are elastic and the material is a little thick, they were both very comfortable. after coming back, I had to get both pants repaired. the ceiba pants I've had to have repaired twice (but it still has more damage on it that I haven't gotten repaired. the pockets are falling apart for one) now while the japanese yellow house pants I've had to have repaired 3 times now. It's rare that I need to have my clothes repaired... mostly its seams coming undone and I can usually fix those myself.... usually... but these were more that the fabric was giving out. the seams were strong but the pants were fraying or giving out around the seams. I cant just sew that back in. I've gone to Ceiba twice to try to talk to them about the material, the pants, repairs... and just to find solutions. the first time for them to give me advice on to handle it myself... and the second time, after SEVERAL times having to pay to get them fixed, to see if maybe the item was just bad or something and finding more vendor and patron solutions. both times it was a woman this time and both times she could not help. I do not recommend people come here for clothes, its a nice name place to show off a bit and pretend to be more socioeconomically established but little more than that.

I came here shopping for outfits for Coachella, and Ingrid went above and beyond helping me put…read moretogether the looks. She was helpful and friendly, provided honest feedback, and was so patient with me. And last but not least, the things they have here are so cool and unique, definitely recommend!

Unique store and brands and a denim sewing machine on hand to make edits to your break in length of…read morejeans just as you want it. My husband was looking for black jeans but ended up finding a great fitting light grey pair! The Jeans were hemmed and sewn and ready the next day- awesome, cause he was needing them soon. The price is the price. They have their own brands and others I haven't seen before a lot of unique tops, sweater's, jackets to check out as well etc. Nice to discover a new place to look. Definitely check them out. We were like a broken record always going to the same place- this felt fresh. And he has a new pair of Summer jeans.

This is the kind of place that makes the city special. Howard is a fashion genius; I took my son…read morehere, and he was amazed by the selection and the service. Thanks for making a mom look like she knows what she is talking about!