I would highly recommend Upslope Excavation & Septic. I…read morecalled Fritz who owns the company and from start to finish. He gave me great service. He knew he was going out of town after installing the new septic tank, but was very responsible in providing someone to finish the job. I would highly recommend Fritz and his company. He went above and beyond to help us get this new septic tank installed and make sure that we got the service we needed.

Love these guys! They came out and excavated a very large area for us with unknown conifer terrain…read more They maintained quoted price and stuck to the timeline, more importantly they offered ideas and solutions for next steps (concrete). Fritz knew what to plan for and helped us make sure the project was not going to have any issues!!

The high-level alarm on my septic tank system triggered a few days ago. The alarm is in our…read morebasement storage room and lets the homeowner know that the septic tank pump system is not functioning properly and will most likely result in sewage waste to back up into the house. I called Douglas County Septic and Adrian arrived the next day. He examined the two 750-gallon tanks, but of course focused on the liquid tank where the effluent pump, pump float and high-level alarm float sensor is located. The 27-year-old pump was operating at a minimal level. Adrian removed the existing pump and temporarily installed a pump he had on hand and his temporary pump worked like a charm. I did not realize that our 27-year-old pump, float and alarm float were way past their 10-15-year life span. Adrian removed the temporary pump and installed a brand-new effluent pump, new pump float and new high-level alarm float sensor. He also removed the 2" rubber coupling and installed a 2" union to be county code compliant. Instead of securing the pump float and high-level alarm float sensor to the 2" effluent pump pipe, he secured the floats to a smaller diameter PVC pipe that stands adjacent to the 2" pump pipe. His rationale was that if the floats ever fail the service technician can pull that small PVC pipe with the floats out to service rather than disconnecting and pulling the pump. Adrian also advised me to have an electrician bring the electrical connection housing up to county code. The current electrical setup allows mice and water runoff to enter the electrical connections. I have an electrician coming to my house next week for other work and will ask the electrician to bring the electrical box up to code with a sealed and dry box. Thank you, Adrian, and Douglas County Septic - wonderful job!!

Douglas County Septic Pumping did the pumping job as planned. I given the price for pumping my…read moresize septic tank. They forgot to tell me of their additional standard $200 for finding and digging out the lids. My job was scheduled for the morning. It was delayed until afternoon while they handled an emergency. I could not be home at that time and they were willing to do it without me around. They are company that is willing to take care of emergencies. And they are willing to do the pumping when no one is around. Except for neglecting to tell me about their standard additional $200, they did a good job.

Requested service to sell the property on behalf of my client - THE WORST. Didn't get it done many…read moremany calls and emails finally said they did it (the next company said is was full so no idea how the inspected). then a week for closing they said oh... tanks need to be replaced. Owner is snippy with me and my client. Ended up hiring suc em up and they had them cleaned replaced service with a week!! Terrible company don't bother.

The service itself was great - the technician went over and above to get the job done. However, it…read moretook me over 3 weeks to get receipt and I am still waiting for a cost estimate for the additional work needed. Since the original work was done I have a big hole in my yard that I can't fill until the additional work is done. I have left messages with Brooke, voice mails and send email with absolutely no response. It looks like I will have to use another service to get the additional work done.

My family and I have been using Gavin's for 20 plus years and they've been at our house and a…read morerental in the past week with great results both times. The techs are always willing, know their stuff and thorough. Doesn't hurt at all that the pricing always seems fair too. For plumbing and drain issues Gavin's is always first call and there has never been a hiccup.

How Garvin's only has 4 stars is beyond me. I have used them many times and have always loved the…read morework they do and all the plumbers and staff. This is an incredible company. I won't use anyone else and always recommend them to others.

RUN, don't walk away from this business. Our tank was potentially damaged by the person that came…read moreout to pump it, and we were not able to get a hold of the owner for 3 days. When we finally got a call back, the lender was incredibly rude and tried to defend charging without prior knowledge or notice. The fees are absolutely insane and we're added after the work was done. Also was not given a bill at the time of service and was told the owner would be in touch. The receptionist didn't have an initial record of the work when I reached out directly wondering why there had not been a bill and if additional work needed to be done. This would have zero stars if it was an option. Will be reporting to the regulatory board.

I got multiple quotations for a main sewer line tap replacement. I found AAR very responsive,…read moreknowledgeable, as well as the best price I could find. They arrived on time, the crew was fantastic. While they were waiting for the inspectors, one of the crew raked out part of my lawn that was a mess from a previous contractor. I never asked for this, he was just being super helpful. If I have any other needs, I'm calling these folks first.

Don't use there tech was POUNDING on the Concrete with a Hammer !!!! Used them for many times for…read morepumping out our system !!! But NO more !!!!

Sunday morning and poo is backing up in the house! Not a good start to the day. Called Honeybee and…read morethey directed me to their driver Greg that is on call. I used them last about 10 years ago and all went well, so tried them again (should have called sooner - I know). Greg walked me through checking the septic and told me how to unplug it so it worked and we wouldn't need an emergency pump truck to come out. Poo is flowing - I am happy - wife is very happy and I will call in tomorrow for an appointment! This is great customer service ! Thank you!