I still think about how little regard my birth plan was given, if any. I was flexible and hoped…read more that in difficult circumstances that I could trust the doctors to practice good medicine. I was told that if there were no complications they would offer the things in the plan, which was delayed cord clamping, skin to skin contact for the first hour, no pitocin, support for breastfeeding. One of the nurses came in just be for delivery had clearly just had a smoke and I could smell it on her... she also had her nose out of her mask (covid). After about one minute the cord was cut, and they took my baby to do whatever it is they do, measure poke etc. the doctor yanked my umbilical cord to get my placenta out and the cord snapped. I'm not being dramatic when I say o felt that in my soul. Then from the reflection in the glass above the doctor stuck their whole arm inside me to rip out my placenta. They then ordered pitocin (sp) bc I was bleeding more that they liked!? I had no complications and none of the things I asked for were provided. I'm not a mean person and don't like writing this out but if you have any hopes of having some autonomy in giving birth I would question going to Delnor. I forgot to mention that another doctor who was about to change shifts said "we need to keep an eye on that" but didn't specify what was of concern, bc... there wasn't anything, of course your gonna keep an eye on things but you don't point that out to a woman in labor. How anxiety producing. Maybe I'm a sensitive person I just really assumed there would be some effort to provide the things I had hoped for.... For weeks leading up I would speak with the Dr and ask if what I was wanting was doable. I was reassured numerous times that every effort would be made for those (evidence based) post natal supports. It still bothers me and I don't want others to have to go through what I did. Maybe it wouldn't be a big deal if I just deferd everything to hospital protocol but seeing as I asked and was comforted towards trusting them it stings, still. My daughter is 2 1/2 now and this is just some random Tues night that I happen to be looking back and feeling helpless. Was it the worst, no. Was it kinda f-&cked up, yes. I suffered from post-partum depression for almost 2 years. I really didn't want the pitocin bc of fear of emotional reactions. I've had terrible reactions to hormones in the past. I don't doubt that the pitocin given after ripping out my placenta played a role in that darkness that followd birth: I wish there was more I could do to make people aware. I wish I had gone to CDH like many people suggested but I had recently moved to Batavia and Delnor is so close.

My family and I were beyond grateful for all the nurses who supported us through delivering our son…read moreHudson this past week. We find it prudent to highlight Cindy M., who comforted, supported, educated, and showed her passion for care from the moment we met her. My family felt protected and loved as we spent the last few days under the care of Cindy. She is a massive asset to Delnor, who went above and beyond in all avenues of her profession. Cindy deserves to be recognized for her performance. I would highly recommend Delnor Maternity Center for future new life.

absolutely so frustrated with NM OB/GYN. I attempted to schedule my annual exam, and had just then…read morebeen informed that the MD and APN I had been seeing since 2016 had both left. when asking about other providers, I had been informed that they were booking out to winter. I asked about another location and was unable to book anything there, as their "fall schedule was not yet available". This system makes it extremely difficult to be a compliant, proactive patient. I am so disgusted that it is this difficult to schedule a routine appoitment.

Dr. Mitchell has been the absolute worst, truly. I have had such a terrible experience with Dr…read more Mitchell and the nurses at this practice. I'm going to make an appointment with Dr. Rodgers, I've only heard great things about her.

me comuniqué con el departamento de Radiologia, porque la clínica me llamó que necesitaba más fotos…read morede un seno mío, la persona que me atendió fue grosera no profesional y me hizo sentir peor de lo nerviosa que yo deberían de fijarse en atiende los teléfonos y va a ser la cita, porque yo necesitaba que me atendieran bien, ella fue una grosera

I saw Dr. Patel in July of 2020. I've thought about this visit a lot since it happened, and have…read moredebated writing a review about it multiple times. It was my first appointment with a gynecologist and the experience was so unpleasant that I thought that I should share my thoughts to maybe deter the behavior I experienced or help people decide if they want to go here. When I first got seen, it was by a nurse. The first thing that was strange was when I was asked about gender. When I said I identified as female (I'm a CIS woman), the nurse said "sorry, I think that's a stupid question, but I have to ask it". As somebody who is very much not transphobic, I was put off by this. However, this was not what made my experience unpleasant. When talking about my health, very personal questions were asked (which is expected, it's a gynecologist's office) but it was as if the questions had no weight to them. Immediately I felt as if I was being treated as a number and not as a person--it was very rushed. I was asked questions that required me to disclose traumatic experiences I had went through, and when I disclosed, I felt as if the tone of the conversation shifted to judgment immediately (imaging feeling like you are being judged for your sexual choices, experiences, and trauma, something I've spent years in therapy working on. It was not a good experience ). What should have been a normal visit to a provider quickly became triggering. When Dr. Patel saw me the "not a person, but a number" feeling carried through. When seeing my medical history, I also felt judgement from Dr. Patel. She made a point to ask me "are you sure?" when asking about my current sexual choices--as if I was lying to her. In addition to this, there was certainly a somewhat condescending tone about my weight. I struggle with my weight as many people do, and I have hypothyroidism, a condition that makes it especially difficult to lose weight. I also suffered from eating disorders years prior, so it is a complicated issue for me that has a lot of baggage attached to it. However, this type of medical history isn't asked about. I don't remember what was said about diet and exercise, but I explicitly remember a somewhat fat-phobic tone to it. Not in a way that would be expected from a doctor (I have seen doctors and dietitians and neither have ever made me feel as if I was a burden like I felt here). The best way I could describe it is, it felt like Dr. Patel was in a hurry, and she spoke to me as a number and not a person. It felt very "ugh, another fat person". While I wish this was it, it's not. After all of this, I had to be naked in front of this person. I wish I had just left. I was having a Pap smear done and I have scars on my body because I used to self injure as a teenager. I am in a much better space mentally (through lots of hard work!) and I always tell doctors why the scars are there so that they aren't shocked or worried about my well-being. When I told Dr. Patel this she said something along the lines of "oh yeah, I noticed (the scars). I feel like a lot of kids did that and then stopped when they got older". What I usually hear from doctors is "thank you for telling me". Dr. Patel's rhetoric made me feel as if she was insinuating that I stopped self injuring because I matured. As an M. D. I am sure she knows that immaturity is not why people self injure. Depression and anxiety are very common, but complex issues that many people have to go through, and self injury can be an unfortunate reality for people coping with these conditions untreated. It is not something to be shamed, or to be associated with characteristics such as maturity/immaturity, age, etc. It is very hard to disclose about such an issue, especially to a stranger who just saw my naked body. While her comment might not have been malicious in nature, it was inconsiderate and honestly, triggering. I left the facility knowing I will never be back. Before coming to this facility, I read about gynecologists in the area and specifically avoided some because of their Yelp reviews about treatment toward plus-sized women. Unfortunately, I got similar treatment here, but worse because of the other parts (the questions/reactions by the nurse, and the judgement I felt throughout). This experience has made me afraid to go to gynecologists, and makes me worry that when I have children, I will feel judged by my doctors instead of helped and cared for. It just felt so uncomfortable and I hope I don't feel this way again when I go to a different practice.

Dr. Lew was not the doctor for me. I feel her approach would have been better suited to someone…read morewho was either on their 2nd or 3rd baby, or did not have a history of miscarriage. The good: My appointments started promptly and Dr. Lew is casually friendly. The bad: The first appointment felt very rushed. We've been through two miscarriages / prior to this pregnancy, and my husband and I both felt that we were taken through this appointment as if this were our 3rd baby, not our third pregnancy. We'd been preparing ourselves for another loss, so when the US revealed a healthy-looking bpm, we were shocked and quite slow to react. Finally she asked if we'd ever gotten this far before and we said no (previous US appointments revealed failing fetus or no hr at all). From there, I'd have thought that the overall approach / tone of our appointment would change, but it did not. Perhaps we should have had more questions lined up, but as I said we were quite shocked and I feel like she should have been more proactive at that point in taking us through the next steps. Sadly, it did not get better from there, and my husband and I both feel we'd be more comfortable elsewhere. In addition, one of the women working the reception desk was outwardly rude toward me while I was there - in tears - for an emergency appointment. I do not blame Dr. Lew for this, but her office staff is the first impression patients will have of her.

I would give Dr. Lew five stars but I am going to wait until I get pregnant (I hope) for when I…read morewould have to see her more often. I am a breast cancer survivor and I can't tell you how many doctors I have had to see over the past three years. Almost none of them have been as great as Dr. Lew. When I told her that I wanted to try to get pregnant in spite of my hormone-positive cancer status, she told me that she didn't agree with my decision, but she would still treat me. I greatly appreciate her honesty. Also, she will answer any and all crazy questions you ask her (and I have a LOT) with her best professional opinion. She is thorough but not someone who will order extra unnecessary tests. As for the staff at DuKane Obstetrics, I am very grateful to them for returning my calls promptly and for treating me well in general. So, I am paying it forward for Dr. Lew and the staff by composing this favorable review. 8/1/14: Update: I did get pregnant and I did have to see Dr. Lew plus two of her colleagues for the duration. I'm changing my review to five stars to reflect my experience. I got fantastic care through each trimester. She answered all of my questions quickly and thoroughly. Her staff is also excellent. When I accidentally left an ultrasound picture in the room, she made sure I got it back at my next appointment. It's the little things that count too.

Dr. Lee is so nice. He really listens to what you are saying. Having a baby was not fun for me, but…read moreI felt that I got good care. Also, their ultrasound machine is really nice---clear pictures!

Dr. Aguirre and Dr. Lew have both been phenomenal. This is my first pregnancy and unfortunately…read moreI've been very sick. They're incredibly patient and honest, and I'm so glad I chose their office!

Dr. Bowles exceeded any expectations I had during my first OB/GYN appointment with him. I had my…read morevisit in the Delnor office which is very conveniently located. The receptionist was extremely pleasant, the first time paperwork was not overloading like some offices. My appointment time was for 10:00am, but he was called into an emergency delivery, by no fault of his own obviously. The nurses were up front about the delay and offered to reschedule later in the day. I opted to wait, I wasn't in a rush. The nurse took care of the vitals and much to my surprise he followed shortly thereafter. He was apologetic, which was so kind. He made me feel very comfortable, which is hard to do sometimes. All in all, he's very friendly but super knowledge. I never felt rushed and was able to ask every question I wanted to. Highly recommended if looking for a new OB/GYN!

worse appointment I had in my life. emergency appointment took literally 1 minute. didn't even…read moreintroduce himself...didn't even ask my name...continue to talk to nurse in the room...looked said it was fine and was out the door. he managed to tap my knee and say have a good thanksgiving and walked out the door. what a jerk!! i would not recommend this doctor, not sensitive at all, didn't ask if i had any other concerns or questions. didn't even take this time. i understand that his time is important and needs to see other patients but if he even pretended to care, i would of been fine with it. people are nervous they want to feel comfortable. i'm still pissed. i walked out of that room feeling disgusted. freakin annoyed. what a waste of my money.

Jo the nurse was literally the rudest person i've ever spoken to on the phone. Kept interrupting…read moreme, and was no help.

I am so sad that Dr. Joy will be leaving TLC medical group in July! I will say we will be…read morefollowing her to Cadence Health in Wheaton in July! I was told to check the Cadence health website first week of August to get her location. My daughter is almost 4 and she has been seeing Dr. Joy since birth. She is very good with her and seems to genuinely enjoy working with children. She is very prompt and always makes us feel at ease. The best thing about Dr. Joy is her patience. I typically come in with a laundry list of questions and she never makes me feel rushed or crazy for having so many. She is very knowledgeable but will refer you to a specialist if the issue is beyond her expertise. We've seen the other doctor in her practice, and if we can, we book our appointments with Dr.Joy. My daughter loves interacting with her.

Dr. Cathy was my son physician. They had given him a lead test, kept me in the room for close to an…read morehour, then came in and said that his results came up as a 38! I asked for them to please retest him, as a year ago his results were only 2.5. Well they couldn't - they were too busy calling the County on me because of the high less content. Are you serious!? Had him retested and he was totally fine. Here's the kicker - the hospital had the results in 48 hours, I know because I went and got those results myself, because I'm worried about my 5 yr old child having less poisoning. They didn't call me again with anything - not even to ask how we were or anything - until Monday afternoon!!!! Excuse me? Absolutely terrible service. I've changed physicians and offices. They did have the nerve to call and ask if I've gotten my son into. Physical therapist (which is NOT needed) and when I called and tried to see who they could recommend, because my insurance couldn't find someone in the area, they suggested I have his School access him. The unprofessional behavior was and is ridiculous. I do not and will not recommend them to anyone. Ever.