I be in this pediatric 15 years and it's loving doctors and nurses docter gronly he it's the…read moredoctor for my 3 kids really nice doctor

Here's the thing to know about PHA--you will wait a LONG time to see a nurse and you will get a…read moreLONG time with a really excellent doctor who listens to you and makes sure every last question is answered. I'm not sure if those two things are related but that has been our experience for the last 8 years with 3 kids. Seriously--bring a notebook and don't plan to get out of there within 60 minutes. Dr. Shakir and Dr. Gronli are our great favorites, but each doctor we have interacted with at the different branches has been very good, and I think most or many at West Chicago are bilingual. Biggest tip: the West Chicago location does not have its own phone number. You will be directed to the main office location in Naperville which is extremely busy. Two hacks for avoiding the long wait on hold: --Schedule your next checkup at the end of each visit (obviously) --Start a conversation via text in order to schedule an appointment or get a call back from a nurse with the main phone number. I didn't know this until another patient's parent told me because it is not well advertised, but it saves a ton of time. Would not hesitate to recommend this practice to anyone. Five wholehearted stars

When I have been approached by new parents looking into this practice, I have advised them…read moreabsolutely NO - go somewhere else!! Medical professionals at this facility are bought and paid!! Additionally, several staff members have been very rude and disrespectful over the years. Regarding the alleged medical professional(s), one in particular, there has been a trend in a lack of overall follow through, incompetence, and a major breach of ethics as well as a violation of the Hippocratic Oath that was taken. It is clear that there is no genuine concern for children, and I truly cannot believe how my child has been challenged aggressively when bringing up scary things. Unbelievable - not just from the lens of a parent - BUT ALL OTHER medical professionals I have shared my experiences with have been completely appalled, and have referenced that there have been major medical malpractice violations that have occurred on multiple occasions. As others have shared in their reviews- major red flags - and even when you advocate for your child, it is completely disregarded and ignored! If I could give 0 stars, I would.

The practice has overall gone downhill since NM has taken over. Office staff and schedulers are…read moregenerally rude and difficult to deal with. Dr. Nielsen has been a decent pediatrician for my kids but I was concerned when she seemed to be anti-vax in regards to flu vaccines and COVID-19 vaccines. We saw another pediatrician in the practice who seemed to be a better wellness advocate and overall more knowledgeable and assertive with preventative care. As a healthcare professional, I can say there were a lot of red flags at this practice. We have since switched pediatricians and I wish I would have done it sooner. My new pediatrician was surprised my school-aged kids hadn't received flu and COVID vaccinations and I was able to get them up to date immediately. My children have been much healthier since. Parents beware, it seems this practice does the bare minimum and you really have to advocate for your childrens' health.

I have never seen Dr. Schening except when she helped to diagnose a skin issue on my toddler. I do…read morelike Melissa. However, other practitioners at this office have caused me to look elsewhere for my children's care. I actually should have transfer care a long time ago. In short, they often take a "wait and see" approach instead of investigating what issues are presented. This has caused a lot of stress and has caused me to often look elsewhere to get the care my son needed. The first red flag should have been when my now 2 year old was about 6 weeks old. He had a lot of issues (later diagnosed as GERD, which I learned is extremely common in preemies) and exhibited horrible screaming, crying, vomiting, etc. I talked with one of the nurse practitioners about how little sleep I was getting and what a struggle it was. She told me to let him cry and close the door on him so I could get some sleep. !!!! I am definitely not a proponent of cry-it-out, and the whole suggestion seemed so wrong to me. I could not (and would not) entertain that suggestion - leaving my preemie infant to cry alone. And that didn't address the issues. The office often suggests holistic remedies first, which I do think is great. However, that wasn't working for him, and I ended up having to find other providers to help us. We ended up with a slew of tests and studies. He ended up having laryngomalacia, a lip tie, a posterior tongue tie (which the NP advised me NOT to have revised... I went against the advice at the recommendation of two IBCLCs, and only in doing so was he able to finally breast feed!), and the aforementioned severe GERD. He has continued to have issues, most notably related to sleep. In his entire life, he had never slept through the night once. He would hit, kick, thrash, and scream through the night. The practitioner basically told me that the sleep issues were normal and that I should cut out daytime naps because it's taking so long (1+ hours) for him to fall asleep. He only sleeps 8 or so broken hours at night and has dark circles under his eyes!!! I am floored that advice would be offered, as kids his age need 12-14 hours of sleep. The NP also mentioned that a sleep study could be done. I left feeling defeated and (again!) as if no one was listening to me or willing to help me with my concerns. That night ended up being exceptionally horrible in terms of sleep: I believe my son had a sleepwalking episode. That morning, I called the office to see who they could refer me to for a sleep study. When they returned my call, I was told that no one would do a sleep study on a child under the age of 4. First of all, that contradicts what I was told the previous day at our appointment. Second of all, I called a sleep center myself, and they told me that they absolutely do sleep studies on children under 4. Those experiences, compounded with one of my final experiences, caused me to leave the practice for good. I brought my newest baby in for a well visit, and I explained to the practitioner that meal times and bedtime are both extremely stressful. I started crying, because I was so overwhelmed with both things. Instead of offering help or asking me to explain, the practitioner told me I needed to reach out to my midwife. The NP suggested that I had PPD, which was absolutely not the case at all. I was asking a medical provider for help, and (once again) I was being pushed aside. I like the IDEA of Next Gen Pediatrics: parent choice, a mix of holistic and western medicine. In practice, though, there was very little help and support for both my children and myself, and I went elsewhere for better care.

Love the balance with homeopathic medicine and traditional medicine. Thank you for being so…read moreknowledgeable, respecting the parents right to choose, and most importantly being a doctor I can trust with care for my babies

I've been seeing Steve for years. He's very flexible, caring, & down to earth. Also the front desk…read moreis great too! Especially Tara. She's so welcoming & funny. Would totally recommend

10 Stars! I had an appointment and they had me as a new patient so I had to fill out all the…read morepaperwork. The lady at the front desk was very nice and extremely helpful. Before I could even sit down to fill out the paperwork they were bringing me back to an exam room. So I waited like, zero minutes! The nurse doing the vitals was very friendly and very fun to work with. She took all the stress out of the appointment. Dr. Steve was awesome! Very calming, and listened to my issues. Dr. Steve and I talked about my problem and generated a solution, more like we were a team working together. I liked that. And they have the My Chart App. that was awesome because the flu shots that I've gotten an Walgreens were automatically loaded into the app. That's pretty cool. I was out of the office probably in less than a half an hour. This will sound weird, but I can't wait to get sick again to go back. They gave me better service that I've gotten in some five star restaurants.

There's "good". There's "great". There's "ELITE professional" and that is what Dr.Weems is. The…read moremost thorough in house exams. She follows up immediately after each visit. She is always responsive and available no matter the hour. She is the most well networked doctor I've ever met. My daughter needed to see a plastic surgeon for a birthmark removal and I had trouble getting an appointment. Dr. Weems called the surgeon directly and I had an appointment the next day. I have many more stories like this highlighting the ways she's saved us. Best investment and decision we've made! We only have the best things to say!

We used Dr. Weems for over three years, but sadly it's been a complete waste of money. She's never…read moreavailable to see our child and will only communicate via an "app" -- but usually just to send best wishes for your child's recovery after someone else treated her. Weems has no privileges at suburban hospitals, and has no relationships with any specialist and no ability to get you in any sooner than if you cold called on your own. Most recently, she ghosted us when we asked for post-surgical pain meds for our 11 year-old who had a laceration so deep the tendons in her hand were visible. Ghosted! You can get equivalent or better care at an urgent care clinic from a non-doctor. without having to spend thousands per year for nothing. Not a "concierge" doctor at all, save your money.

I am so sad that Dr. Joy will be leaving TLC medical group in July! I will say we will be…read morefollowing her to Cadence Health in Wheaton in July! I was told to check the Cadence health website first week of August to get her location. My daughter is almost 4 and she has been seeing Dr. Joy since birth. She is very good with her and seems to genuinely enjoy working with children. She is very prompt and always makes us feel at ease. The best thing about Dr. Joy is her patience. I typically come in with a laundry list of questions and she never makes me feel rushed or crazy for having so many. She is very knowledgeable but will refer you to a specialist if the issue is beyond her expertise. We've seen the other doctor in her practice, and if we can, we book our appointments with Dr.Joy. My daughter loves interacting with her.

Dr. Cathy was my son physician. They had given him a lead test, kept me in the room for close to an…read morehour, then came in and said that his results came up as a 38! I asked for them to please retest him, as a year ago his results were only 2.5. Well they couldn't - they were too busy calling the County on me because of the high less content. Are you serious!? Had him retested and he was totally fine. Here's the kicker - the hospital had the results in 48 hours, I know because I went and got those results myself, because I'm worried about my 5 yr old child having less poisoning. They didn't call me again with anything - not even to ask how we were or anything - until Monday afternoon!!!! Excuse me? Absolutely terrible service. I've changed physicians and offices. They did have the nerve to call and ask if I've gotten my son into. Physical therapist (which is NOT needed) and when I called and tried to see who they could recommend, because my insurance couldn't find someone in the area, they suggested I have his School access him. The unprofessional behavior was and is ridiculous. I do not and will not recommend them to anyone. Ever.

We've been going to the pediatric care for years and like our doctor very much! She is very nice…read moreand my daughter likes her. Office experience was always good too, very helpful and nice ladies working there.

For 21 years, Dr Boton and Dr Mirchandani have been there to care for our kids! They have provided…read morecounsel and took great care of our kids. Always provided us solid advice and for us always showed they care! Our son at 3 got a nasty case of strep and was hospitalized. Dr Boton came every day to make sure he was being tended to the right way. Dr Mirchandani was always so pleasant to us even with the 2:00 AM calls for first time parents. This is a great group of doctors. We have always been treated with respect and felt our kids were always given great advice. Thanks Doctors for all the years of advice and care!