Sitting in lobby with a sick and nauseous kid, appt was at 1:30 they said arrive 15 min early ,…read morearrived 20 minutes early completed the paperwork they make me redo pretty much every appointment. At 2:00 pm I asked how much longer and was told the doctor is signing an order and they will be right with you. 31 minutes later this must be a long order and not sure why the assistant can't room us while the doctor signs whatever this long order is. Multiple kids have come and gone. Starting to really feel forgotten and annoyed as I need to get back to work. It's already stressful my child is sick then this. We do like his PCP but all else yeah needs work.

Since all the other reviews are many years old I thought I'd include my recent one. Ever since MHC…read moretook over, this practice has been run wonderfully. Dr. El Gasim is incredible with kids, is holistic minded and very patient/knowledgeable with parents. We have a peds office 5 minutes from our house but we make the 30 minute drive just to see her.

Wensman is so caring and kind and really listens to our concerns, if we have any. She understands…read moreand follows my son's own personal growth rate etc for him being born prematurely. We have never had a problem with the front desk staff, they've always been inviting and caring. I recommend orange grove ped to everyone.

I transferred to this office this past year and I couldn't be happier. Although it's across town…read morefrom us, Dr. Lane and the super kind staff make the drive more than worth it. I never have trouble getting an appointment (even same day!) and as a working mom of two toddlers in daycare/preschool, I couldn't be more grateful. The office is super clean, there are toys and books in the rooms to keep kids occupied (!!!), we are big fans of the "dinosaur room", and stickers/goodies when we leave. Every person I have interacted with has been incredibly kind and helpful, even when I was running a few minutes behind. Beyond this, and most importantly, the care my sons receive from Dr. Lane is unmatched. She places great care in explaining child development milestones and expectations to parents and thoroughly answers all my questions. She is super patient with my boys and I have the utmost confidence in her expertise and recommendations. As a NICU mom and as a mom whose son needed ear tubes due to reoccurring infections and hearing loss at 12 months, I feel so grateful to have found such an amazing doctor who places great importance on providing the best care for her patients. Although I haven't seen another doctor at this practice, I have two additional friends who also go here and have nothing but good things to also say. Highly recommend!

Dr. Robert's was my sons doctor until he turned 18 this man is an incredible dr. He is very…read moreknowledgeable and he tells you how it is. He also explains that we know our bodies best and we know when something is wrong. I love how he took his time and listened to everything my son said Eben if it wasn't much and I love how he explained everything he was going to do before he did it so much son knew what to expect. Dr. Robert's is the best and if I could gave him for my own Dr. I would!

The best pediatrician in Tucson hands down. He listens to concerns as well as addressing things…read morethat may come up developmentally with your child. He is kind and makes not only you but your child feel comfortable which seems hard to find these days. I completely trust him in his practice.

Horrible care, didn't notify us when our son doctor left, when I called to make an emergency…read moreappointment because my so super sick they informed me our doctor was no longer there. Then refused treatment for my son because there was an outstanding bill. When I explained that not possible we have state insurance. They wanted to forward me to a 3rd party. I explained we go to the hospital and to please gather medical records, said they couldn't provided until the 3rd party they sent my sons bill to was paid. I called them back after talking to.my sons state insurance and they told me to have them bill the insurance. They refused to try to re bill insurance and insisted I must pay cash or pay the 3rd party they sold the debt to. In all this they didn't even address my son immediate need to breath.

We have been taking our grandchildren to Casas Adobes Pediatrics, specifically Dr. Bianchi, since…read morethey came to live with us. Our situation initially was slightly different than most as we were not the parents but the legal guardians of these children. The office staff was very sensitive to the situation and helped us work thru the paperwork necessary to have the children seen by Dr. Bianchi. It had been years since we were in a pediatricians office. They have a well area and a separate sick area for patients. Our grandchildren, the youngest, has been to the office much more than our grandson due to her need to catch up on vaccinations. She knows now when we pull up in the car to the office, exactly where we are. Even though she has received numerous shots, she isn't afraid at all, just anxious to go in and play in the well area. The patient rooms are decorated appropriately so it is easy to distract the kids by pointing out the creatures on the walls. Dr. Bianchi and his nurse are very friendly and take whatever time is needed during our visits to answer any questions we may have. They also interact with the kids trying to ensure they are comfortable with what is going on. We have been impressed with Dr. Bianchi's insight into our unique situation with being grandparents raising our grandchildren and his keen insight into our specific grandchildren's needs due to their past situation. Instead of giving out lollipops after the visit, they let the kids pick out stickers. The kids like this and so do we. We feel fortunate to have found the perfect pediatrician for our grandchildren. We would recommend anyone needing a pediatrician, try this office and Dr. Bianchi, you will be glad you did.

Dr. Lee is awesome. He happened to be working at Northwest Medical when our son was born. Apart…read morefrom being very attentive to my wife and child, he explained things in a way we could understand at a time when we were both sleep deprived and nervous/anxious. He answered all of our questions and put my wife's mind at ease. I would HIGHLY recommend Dr. Lee as a pediatrician!

My nephew attends this office and the front office staff or more so Samatha is a hoffible human…read morebeing shes always just down right rude and nasty, never seems to be in a good mood and shes never helpful always has a snarky rude remark when asked anything and says tacky things under her breath. The Drs are fantastic though. They really do need to replace Samantha if you do not like working with or around children find a new job.

We and our three kids have been with Catalina Pediatrics for over 14 years. We are so grateful for…read morethe doctors here; I feel like we have seen all of them. I love that, if you need to, you can always talk to a doctor. The office staff is friendly and helpful. We do have to wait sometimes for our appointment time, but this is understandable because the doctors take time to listen and talk with patients when they need to do so. I also appreciate that they are careful with procedures; for example, we were told to wait for ear tubes (and our son grew out of ear infections). They also seem to be careful not to over-medicate kids. I highly recommend this practice.

Reasonably good as long as you child doesn't need a referral to a specialist. My child needed a…read morereferral to a children's urologist. The Urologist requires an ultrasound and xray prior to an appointment. The NP and Pediatrician should have been aware of this and also provided the required referrals. Over a week later, all promises but no referrals for the ultrasound have not materialized. They blame it on their fax machine. I don't know whether the issue is with the Dr., the NP, or the office staff but blaming an outdated machine is comically unprofessional.

Four months wait for sports physicals is an insult…read more Every time our kids get sick, they do not prescribe anything. So we have the fun of dealing with high fevers, vomiting, and other symptoms using OTC meds. The scheduler was very rude as well. Obviously needs a new job. We miss Dr. Hobeich.

Made an appointment for a physical for my son which there is no copay in my plan, they billed us…read morefor the deductible of $40. We called and were first told it was an error, then they billed us again, then it we were told they did not submit it to our insurance properly. We were billed again, called and we were told that because there was a referral provided which we told Dr. Silva we did not need it, it was offered again by the office staff and again we said it was not needed, then they called and gave another family member the referral info which we did not request at all, that it was outside of the scope of a physical and considered another office visit. They did not tell us that discussing other medical items during a physical would incur another visit charge, we had a follow up a week later for lab results where those discussions could have been had which any doctor office would have done. The second office lasted 5 minutes! Instead of telling us, this was done to get more money from us and our insurance. We called United Healthcare and they were nice enough to call billing with us on the phone and the whole story changed to a bunch of items that are routing medical questions that any doctor would ask. They did this intentionally with the goal of making as much money from us. STAY AWAY!

It is impossible to schedule an appointment here. I scheduled in August, next availability was in…read moreDecember for a new patient appt. I received a call one week before the appt to say the provider was leaving the practice in February and asking if I wanted to reschedule with a new provider. I did, rescheduled with a new provider for today, December 31. The appt was set, or so I thought. I called this morning to see what office it was at and was told I did not have an appt today with the new provider, and her next availability was in June. Since I had already waited 4 months to get an appt, and the next available appt with any provider was March, I opted out. The fact that appts were not scheduled when the scheduler said they were, even when I called back, is inexcusable. If this is front office behavior with a new patient, then what is medical care like? What would scheduling additional appts be like? Do not rely on this provider.