I went into B&B with an unusual repair issue that my local dealership claimed was near-impossible…read moreto fix. (They didn't even try) Matt at B&B had my car repaired in 1 HOUR! Easy Peasy. Cost was very reasonable. EXCELLENT FACILITY!

Always a good resalt. Friendly and always on time…read more Very fair pricing. And willing to listen to insurance complications.

Was quoted a price I couldn't afford and I let Lance know that I would have to try another…read moreestablishment. Instead of sending me somewhere else he made some calls to try and purchase used or cheaper parts. Finally we came to a compromise in prices and I paid most of it then and the rest of the balance when I picked up my car. Car came back in the time quoted. Quality looks great and I'm pretty sure they Vacuumed, cleaned up my fast food wrappers and washed my car so that was a bonus. My changed looked picked up, vacuumed around and placed back in the same spots. Made me laugh.

Lance is personable and honest! Thought a slow collision at a stop light had cracked my rear…read morebumper. Called just before close asking to set up an appointment, he told me I could just come in the morning no appointment needed. When I showed up first thing, he looked at the bumper and could tell immediately it was just an access panel came loose. He popped it back into place and didn't charge me a dime! 11/10, would go back here in an instant should the need arise again.

I really appreciate the proactive communication from Ferndale Collision. Although my insurance…read morecompany ultimately deemed my car a total loss, up until that point Ferndale Collision was completely on the ball about getting me a response from my insurance company regarding my claim. The proactive communication was a bright spot in an otherwise challenging situation.

The team was quick to review my car after someone damaged my back bumper. Within the hour, they…read morebuffed the scratches out and it looks good as new! I would highly recommend Ferndale Collision because their prices are reasonable and the team was super friendly - walked me through all of my options on-site.

These guys are pretty solid. They did a brake job on my Subaru for a great deal in comparison to…read moreother shops. I was able to wait while they worked. I would recommend getting a quote from them before a dealership. They also quoted me some body work for less than other local shops.

Always great service and very honest! Have taken my Acura MDX and Nissan XTerra to Mr. Dinh a…read morecouple times for different issues. Always does a great job!

Picked up my vehicle today and it looked like new inside and out. Cleaned and detailed which is…read moresomething I wasn't expecting. Super courteous staff, Nicole was delightful and professional. Repairs were flawless and the only delay was caused by the awful insurance company I have. I hope I don't need future collision repair, but I will recommend them!!!

Just picked my car up from Gerber's Clawson location and am genuinely impressed with the collision…read morework that was done. Fit and finish are excellent, top notch. I've been in car dealers for nearly 40 years and doing factory show car builds for nearly another 10 years and believe me I have seen it all. Very good and VERY bad. Gerber Collision is as good or better than any shop I have seen. Dan and Natalie are SuperStars too. Never heard of a shop giving scheduled updates by phone but these guys do. No need to go anywhere else they are the best I have seen. Thanks to all at Gerber Clawson!

Uh-amazing Experience from start to finish! James took great care of my Daniella Denali!…read more Gave me an great awesome price for the Daniella's bust lip that outbeat everyone else's crazy costs of thousands to hundreds and the best part was that he was able to get her in fast like the next 3 days and got her done and ready in one day on a Saturday! Happy Daniella Denali, Happy Angelina

My car's roof was leaking and there was mold. James took care of it and made my car like new inside.read more

Before I ordered my truck, I did do some research on different dealerships reviews and seems like…read moreRoyal Oak offer the best car buying service. I did have a good experience. Had some initial discussion through their website and email with Jamall. Then I just walk in, told him what model and color I want, confirm the price and discount. Paid a $500 deposit, 6 month later I picked up my truck. Before I picked up, 80% of the work can be done through email exchanges. I think Sales prefer it that way too. I only had to be in the dealership for about 1 hour to pick up my truck, just to sign a lot paperwork and verify everything. Only down side is, Ford right now only offer 5.5% for 48month even with good credit unless you are buying something no one wants like a Mach-E . I can't comments on service/repair yet. But Sales team is very good and efficient.

I spoke with Mariah on the phone to make an appointment for an oil change for the Lincoln…read more Never bought a vehicle here or had any service done, even though it's very close to home. The oil has been overdue for several months now. Don't want any further issues or any for that matter. Maria informed me that they are about two weeks out on getting appointments for an oil change. I had a schedule for two weeks out at 11 AM on a Friday. I parked my car when I arrived in a lot adjacent to the service area. The woman at the front desk told me to pull in the service garage. Guess they don't do that here. There is a cool Shelby for sale for $165k. It looks amazing. Iris waited on me at the first desk. $72 is quite reasonable for an oil change, tire rotation and break check. Takes about an hour and a half. At the lounge before 11AM. I am number 82, will call me on the monitor when I am done. They even sent me a text message in case I need to communicate back to the service department at all. They are closed at 1PM due to the Woodward dream cruise today. My car was done in less than 40 minutes. Not too bad. Service was good from beginning to end. Payment was easy as well at the cashier.

Great job on our vehicle. The staff was great and the vehicle was returned to us not only like new…read moreon the outside but also all cleaned up on the inside. I hope to not have to return but if i ever have a damaged vehicle again I will return.

Ed was a pleasure to work with. He delivered everything that was promised. He worked well with the…read moreinsurance company. His updates on the progress of the vehicle were timely. Even small things such as car mats being cleaned and items left in the car in a proper place, showed great attention to kind detail. They were thorough in their explanations of work done. I highly recommend them for your collision needs.

Honest and thorough. They have done repairs I needed and worked with me to determine what is worth…read morerepair

I honestly rarely do any reviews for businesses but when I feel I received exceptional service I…read moredefinitely try my best to take a few minutes. Unfortunately I had got into a fender bender. I went to another collision shop that's more of a franchise which even though it wasn't my money just felt too high. I ended up clicking on Great Lakes. They gave me an honest answer in regards to pricing but also wait time for parts which is outside of their control with the pandemic. Finally when I brought it in they still honored the same price and made my car look like it just came off the assembly line. Hopefully I don't have to see them again for a collision setting but if I have to recommend somebody I would definitely give them their name