I've been here twice now and Dr. Leahy is friendly and does a great job of explaining things in…read moreeasy to understand terms, but I can't say I've been as impressed with the staff. This is personal preference, but I expect my dental care team to care about their dental health and it was surprising to hear about a chronic smoking habit. I had another hygienist today who I suspect isn't a regular based on her unfamiliarity with the office, and who gave me the longest cleaning I've ever experienced. On the topic of x-rays, the first set didn't save on my first visit and I had to do them twice, and most recently they weren't able to be taken. I did get a pretty clear description of their teeth whitening service which I'm excited to try, and for the dog lovers out there, there's usually a friendly giant roaming the office!

Visited for professional teeth whitening and had a great experience! Morgan was exceptionally…read morefriendly, walking me through each step of the process and Dr Leahy periodically checked in ensuring I was satisfied! Speaking to other customers in the waiting room, this dentist supports a welcoming, neighborly environment. Here, you're not just a patient, you're a person. Thank you for the excellent service and see you all in 6 months!

The entire staff is efficient , courteous, and professional. Always receive excellent care in…read moreservice.

I found this office just by looking for a location near my work after my usual dentist had to…read morereschedule my regular checkup due to a staffing shortage. I am pleased to have found Polished Dental Group. I actually really liked my other dentist so was apprehensive about going somewhere else, but I didn't want to wait because I thought I had a cavity. Well, unfortunately I was correct about the cavity. But fortunately I was really happy with the service I received. I'm a nervous dental patient with a small mouth. I'm sure I'm not a joy to work on. But both the hygienist and the dentist were patient and pleasant with me. When we first started the hygienist said I had to have full X-rays done but insurance only covers every three years. Immediately I figured I was going to have to pay a ton. But she explained if insurance didn't cover, it was only $10. This set me at ease immediately that they wouldn't nickel and dime me. My insurance covered anyway, but still. Additionally, all costs were upfront for everything. I opted for fluoride which my insurance doesn't cover. Was told cost before proceeding. When I checked out, I was also told how much my filling would be at next visit. It was all very reasonable. Like I said I'm a very nervous dental patient. During my cleaning and inspection, both the hygienist and dentist were vocal about what they were doing and that they would be gentle around my sensitive tooth (yes, the cavity!). Usually I feel like I am pulling away and wincing and generally freaking out. But their reassurances relaxed me, and I could calm down. And they were very gentle around the area so as not to cause me pain. I am so glad I found this office and so grateful for their excellent chair side manner. I can't say I'm looking forward to coming back (did I mention the cavity?), but at least I can be much less nervous about the upcoming filling.

They messed up my teeth when placing a bridge about 10 years ago. It broke 3 x, and I'm now on my…read more4th one...in TEN YEARS! Plus, one of the healthy teeth was ground down too much to keep the bridge in place properly. I'm now looking at a) a new bridge, b) just crowning, or c) an implant PLUS crowns -- all because they messed up! Would NEVER recommend!

This was only my second visit to Uptown dental and it confirmed my positive impression from the…read morefirst time. The office takes an incredibly detailed and scientific approach to their care (photos of each tooth....) and the staff, from reception (who engages my silly jokes) to hygienists (Maya and Julia - I believe:)) to Dr. Racic. A+ skills and equally solid kindness and personalities.

I had a childhood trauma which made me terrified of going to the dentist, the fear continued all…read morethe way into adulthood. This fear made me constantly ashamed and embarrassed. Then came Dr. Gottlieb and his amazing staff especially Misty, who is my hygienist. Dr. Gottlieb is professional, very skilled and genuinely cares about his patients. Now I go to my appointments without thinking twice, I actually look forward to seeing Dr. Gottlieb and his amazing staff. He truly changed my life and I occasionally get compliments on my smile. One in a million!

The utmost level of care and quality in Dr. Gottlieb's practice is evident every time you visit his…read moreoffice. He is always up-to-date on the latest techniques, he has a calm demeanor and his office staff matches his level of professionalism and care. He is the best dentist in Pittsburgh.

Although parking in the Strip District is expensive and precarious, the dental office is state of…read morethe art. It is not difficult to acquire an appointment. The staff is friendly. The dental hygienist , Alisa was extremely sensitive, understanding, and efficient. As well as the young lady who assisted Dr. Hayner with my dental procedure.

I highly recommend Dr. Hayner and the Smile Warehouse staff for any dental care. Alisa especially…read morehad me in and out of the chair in a snap. Everyone is welcoming and friendly, and the office is clean, modern, and bright. The convenient parking garage next door makes visits as easy as they could be.

The outside of the office is very unassuming and seems sketchy at first glance. I called Sunday…read moremorning and was able to get an appointment the next morning. He immediately explained on the phone that he does not take insurance and that he is able to set up a payment plan for future visits. When I walked in and met with Dr. Sams, I immediately knew I could trust him. He asked me about my problems and then when we got into the exam, he could tell exactly what I meant when I was telling him about my symptoms. He validated everything that I was worried about and explained everything to me and was very patient. He even handed me a mirror and showed me the things that he was pointing to in my mouth. While I would prefer a doctor who takes my dental insurance, I have no problem going to him and paying out-of-pocket.

This morning, I woke up, and my face was swollen. I was in extreme pain, and I couldn't find anyone…read moreto help me. I called Dr. Sams, he was very nice on the phone and he told me how much it would be, and to see him at 3 pm. Not only was he nice to me, but I had my elderly step mom with me, and he was very nice to her as well. He had no problem making me feel less anxious. He was very calming and kept telling me I was doing well and to breathe. I would highly recommend him to anyone who is having an emergency. He is all around a great guy. He told me he could do three different percedures, and I chose to have the tooth removed. He drew a tooth on paper and showed me what he would do for a root canal for so much money, and they he said he could remove the tooth for $377, but this included the exam and X-ray. It showed I had an infection into my jaw from my tooth. When he was done, he showed me the tooth so I could see it came out in one piece. Gave me pain meds and antibiotics. Great care.

I hope that this is read by the office! I went in for a first visit and the charge is $585. This is…read morethe rate for ALL new patients, no exceptions! I don't have insurance, so this amount is a bridge too far. Building a walled garden around quality dental care is a terrible way to run a business. The cost is on account of a number of tests which have to be performed BEFORE they clean your teeth. I don't have any major concerns, so what is the fuss about? How about trusting the testimony of the patient? How about working with the patient instead of dictating to me what I should do? Quality care shouldn't be made inaccessible like this, it's so frustrating. And the office telling me to "kick rocks" was the real "kick in the teeth" that got me to write this review. Let's hope YELP keeps it up for others

They're at least upfront with their pricing for new patients. But to require three visits before…read moreeven a cleaning is a bit ridiculous when most people have to take time off for appointments.

First, let me say the dentist did a good job. No problems in that area. The problems started with…read morethe office's draconian policies. You have to cancel an appointment A WEEK IN ADVANCE or they charge you! Who knows a week ahead of time if something is going to come up that would make you cancel an appointment? Plus they make you pay a deposit when you make an appointment and you have to prepay BEFORE the appointment starts. I've never heard of that. So, you can see where their priorities lies. I went in for an assessment and received a lengthy treatment plan. I made an appointment and it wasn't until a few days later I thought maybe they were planning to do all the work at once. I called to ask and yes, it was the case. That was too much work at once for me so I arranged to get just a few procedures at my next appointment. I wasn't given an amount I was expected to pay at the appointment. I checked the treatment plan and determined the copays would be covered by my flexcard for Medicare so was not prepared for a large expenditure. I went in for the appointment and the person at the desk was quite rude. I went to the desk and waited for her to acknowledge me but she didn't so I said my name, waited again and she didn't say anything. So I started to go and sit down. Then she said something about signing some papers so I turned around and went back to the desk. Apparently, I was supposed to pay $1200 that day before my appointment to prepay on crowns for root canals I was getting which I had not expected. As I hadn't prepared for that amount, I was taken aback and what was going through my head in that split second was what's the best way to pay this for me financially? Will they charge me a fee if I cancel? Will I lose my deposit? What cards do I have on me? Do I have time to do a transfer from savings to checking? Should I take money from my 401k? In my haste I thought I could use my flexcard and put the rest on the only credit card I had with me that would cover it, which I didn't really want to as it had a high balance already. I also have pretty rough physical issues that make just going somewhere a major chore so I didn't want to have to come back. So, I try 3 times to put my flexcard through their machine and each time it didn't work. Finally, the girl spoke up and said the last customer's card didn't work either. It wasn't till much later that I realized she probably wasn't pressing the right buttons. It was completely their fault as I checked later and the card was fine. So, I ended up putting the entire amount on my credit card. It was a lengthy procedure with alot of novacaine involved and wasn't till the next day that I felt better and thought I probably should have used another card I had that had no interest for 6 months so I called to see if they would switch my bill to the other card. Guess what? They refused. They said they paid a fee for me to use my card and they weren't going to pay a second fee. When I suggested they call the credit card company and try to get the fee waived they brushed me off. And, she said, "Well, you signed these papers" like I was disputing the amount and I thought that very rude. She also made some other rude comments. So, now, I'm stuck paying almost 30% interest every month for God knows how long until I pay off the entire balance on my card and my minimum payment has doubled. I had to go back to get my crowns but that's it. They mysteriously weren't able to take my flexcard plus sprung this large bill on me and wouldn't do anything to make it right. I'm done with them.

Terrible! Do not even try to book an appointment with them. We waited 6 months for cleaning…read moreappointments for the kids and they canceled less than 24 hours before. Said next available appts weren't for 6 more months. They were rude and unprofessional. Do not even try.

I'm leaving this review to document my experience at Atlas Dental Specialists (Shadyside) for two…read morefront-tooth crowns. While the office is professional on the surface, my experience overall was extremely frustrating and costly. After my permanent crowns were placed, I developed persistent sensitivity in my right front tooth (cold and hot) that did not improve over time. I also felt a noticeable ledge/step on the back side of the crown near the gumline, which made me concerned about the fit/contour. Aesthetically, the crowns also looked longer and bulkier than expected with heavier incisal edges than what I was aiming for. When I tried to address these concerns, I was advised to pay for additional diagnostics (a wax diagnostic). After I paid for it, the office later terminated the patient-provider relationship instead of completing the planned corrections. What made the situation especially difficult was the refund process: the office confirmed in writing the refund amounts, but repeatedly stated the refund would only be processed if I signed a broad "release/indemnification" agreement exactly as written. The agreement was extremely one-sided. It went far beyond acknowledging a refund and included sweeping waivers and protections for the office, along with a "non-disparagement/online statements" section that, in my view, would discourage patients from speaking openly online about their experience. I was not comfortable signing something like that just to receive an agreed refund. Overall, I'm deeply disappointed by how concerns were handled. The communication and resolution process felt dismissive and, at times, misleading - more focused on protecting the office than responsibly addressing the problem. My takeaway is that the approach felt money-driven, and I left feeling I couldn't trust the process. I would encourage anyone considering treatment here to do thorough due diligence and not rely solely on online ratings.

Made an appointment. They called and changed it. It was not a convenient date for me (the one I…read morehad previously scheduled was) but I took it anyway. Arrived early. Appointment was for 10:20. That time came and went. I asked when I'd be seen and they said "we're running late." (At 10:18, I had asked if they were running late and was told that they were not.) At 10:25 I asked the receptionist how long my appointment would take. Was told an hour. Well, I'm already ten minutes into my lunch hour and had expected to be seen at my appointment time. I said "nevermind, I'm leaving; you can keep my money" (had to make a $25 deposit before anything happened at all). They said "have a nice day," and I said "f*ck off." (Yeah -- i know that's wrong, but was so frustrated, and also I'm old and have no filter.) It's a downtown office and downtown workers obviously use them and can't be away from work for hours on end because a dentist doesn't keep appointment times.) This place has zero respect for patients' time, but theirs is SO important that I received NUMEROUS texts in the days leading up to my appointment. "...you have an appointment reserved with Atlas Dental Specialists on Wed, Oct 1st at 10:20 AM." And ".."please respond with C to confirm your appointment with Atlas Dental Specialists for October 1st at 10:20 am. If your appt is missed, or cancelled / rescheduled with less than 48 hours' notice, a fee of $50/hour of appt time will apply." So obviously THEIR time is important. Just not their patients' time. Also, every appointment is "separate." Cleaning is one. Examination is another. It's all about money money money with this place. They did refund my $25 deposit though. Terrible place. And now I have to find a dentist.

Literally traumatizing--a ton of unnecessary pain, gaslighting, condescension, and I got a cold…read morethere and was out of work nearly a week. And now I have to get a second opinion because I've heard so many stories about how inaccurate her assessments are. The badly trained hygienist shoved the whole metal x ray holder in my mouth (the metal ring should be outside) for maybe a dozen x rays. I started screaming in pain and was even in tears. When the doctor came out she expressed no concern for my pain, just blaming my experience on my large tongue. It had never once been brought up before and it was a really crappy way to get around validating my pain. Later that day as I started having symptoms of a respiratory infection, I lost it. In addition to that agony and degradation, now I had to put everything on hold for nearly a week because of whatever nastiness was on that metal thing shoved to the back of my throat again and again, all while the "medical professional" blamed me for my large tongue. And I missed out on paid work I really needed. Dr Monahan hasn't responded to my other review or two emails. I will not contact her directly again but if she wants to apologize she can reach out to me. I am definitely going to report her and her practice and encourage others to do the same. No one should have to endure this.

They attempted to withhold my Medical records for ransom which is illegal under HIPAA…read more They tried to say they could not release my medical records until I paid a $50 same day cancellation fee. THIS IS HIGHLY HIGHLY ILLEGAL. They did this while a girl, whose name is Emma, sat on the phone being condescending. Oblivious to the law or the gravity of the situation. They only released them after I filed a complaint. Do not allow medical professionals to withhold your medical information under any circumstances! This is why we have laws against this. STAY AWAY!