This dealership can be found on the main road Waterhouse Lane, this road is always very busy i the…read morerush hour times in the morning and evenings. Which is a pain which Peugeot ask you to bring your car down for 9am. I had my cars cambelt changed here, the price was very good for the amount of labour it took to change. The staff were great in the servicing and parts department. Very helpful and funny. They even gave my car a courtsey wash after they had done the work. It went in at 9am and i had my car back by 3pm all clean. Great service!

This dealership is a good large size so is able to stock plenty of cars on its forecourt. It has…read moreplenty of all the lastest models on display ready to test drive and take away. It also sells other branded cars sometimes which must be from part exchanges. There prices are always pretty good money for value as Toyota's are known to be good realibale cars to buy. The sales staff are politre and friendly, they dont pounce on you the minute you start looking around a car which is a good change! Inside the showroom they have the most upto date lastest cars out on display.

I always use this garage for my car servicing. The service staff are very helpful and serve you…read morewith speed and good attention. They always discuss any requirements with prices already to hand and can usually undertake any work needed during my service. It would be nice if they had additional loan cars, but if you wait they are pretty accurate with the anticipated time scale.

I have had to use this main dealer a few times and have had positive experiences with them…read more The showroom is beautifully maintained always immaculate and used to its potential. However, this is not the section that i have had most experience with. My experience of Lookers has always been with the service department this is situated at the back of the showroom. I have always found the service staff to be incredibly helpful and when i have needed a part for my car that is not in stock, they have ordered it immediately to be couriered in overnight so it is ready for me to pick up the next morning. I can find no faults at all with the service here!

From the booking of my first service ,10,000 mile to the completion of the job inchcape Chelmsford…read morehave been 100% helpful, polite and very knowledgeable, when i dropped the car off the service manager James was there to fully explain exactly what was going to be covered in the service after which he asked if wanted to add anything, I asked for additional work to be carried out, during the day James kept me informed of progress then of a collection time, on collection of my Tiguan James confirmed all work was complete and on inspection everything had been done to a very high standard. A very positive experience..

Rung dealer looking for a Golf R, asked it they had any in stock but was ignored and asked "how…read morequick could I get there" even thought they had no stock and when I asked could they search for a car for me they replied "No we are far too busy", appalling customer service from main VW dealer, go elsewhere!