VERY bad after sales! Goes under many different names. Advised to continue driving the car with…read morefaulty wheel bearings - potential of wheel falling off, and causing harm. Bad advice on the extended warranty purchased - told bearings not covered - They were..... WILL NOT RECOMMEND. Only replied once a letter was sent advising that we were taking the matter further. They washed hands of it.

Would give it 0 stars, but there isn't an option. I purchased a ford fiesta from them last year…read more A few months after purchasing the car, it broke down, when I had it checked at my local garage they uncovered over £2,000 of damage, and had been in a previous accident, which meant it had to be written off. I was not told this by the horrible salesman called Steve at PMC cars in Writtle Road Chelmsford. He's pushy, tells lies, tries to make out he's on your side, and tells you that the AA warranty which was provided with the car will provide "peace of mind" when actually its absolute rubbish, the garage behind the dealership doesn't even deal with AA warranty claims. I also spoke to AA directly who suggested that the warranty had a number of "grey areas" in other words its not worth the paper its written on, hence why its provided for free. You have no come back after purchasing a car from them, the after support is non existent. I beg you to not purchase a car from this dealership, they are an absolute disgrace of a company selling terrible cars which have inaccurate descriptions about their conditions. If you want a reasonable priced car then go elsewhere. Just a side note, as someone as already suggested, they trade under various names including: PMC cars/ Paul Morris Motors Nook service cars/ Nook service station Moulsham Motor company You must take my word for it, DO NOT buy a car from them!!!! If you do, then sorry to say but more fool you. I thought I would reply to the owner's message from Google (Paul Morris Motors Chelmsford Dealership) considering its riddled with a lot of false claims 1) You suggest that PMC cars has been in the industry for "70 years", now I don't believe this is credible. If you suggest that Nook cars and Moulsham Motor company are the same, then why do you suggest on your website that you have been running for 35 years for both dealerships? Nowhere does it state on either website that you have been running for over 70 years, and its not believable because you suggest both dealerships run under the Paul Morris Motors name which your website says was established 35 years ago. This is incredibly misleading for anyone looking to purchase a car from you when you're providing false, inaccurate information. Iv'e had a look on various websites including companies house and I can't find you under any of the names you're registered as, could you please provide me with your company number so I can confirm when you were actually established? I reckon you suggest this lie so that you can build trust with buyers. Where's the transparency? 2) You suggest that all your cars are hpi checked, however this doesn't mean that customers can be reassured that you're not lying . A car that has been in an accident wouldn't necessarily come up on the hpi check unless the accident was reported. Unfortunate for me, the other two garages where the car was looked at, had informed me that the car looked as if it had been in an accident, with the front being bodged up with some cable tie to hold the bodywork in place, something which Steve didn't tell me before I purchased the car, and something which was not stated in the description. I also have photos to prove this. But I guess your response would be "perhaps you done it" well if I had, I wouldn't be complaining on here. 3) "With over 30 years in the industry" Now I've heard that a lot from many car salesmen, so beware anyone who hears this because its likely to be false. Steve is a very loud character who is pushy and who does try to make out he's on your side when he's not. All I can say to anyone is see for yourself when you pop down to the dealership in Writtle road in Chelmsford, prepare though for him to jump on you as soon as you set foot on the forecourt. 4) "We provide our own warranty by law" Now this is complete rubbish. The only warranty I was provided with was 6 months free from the AA. Nowhere did you state that you would provide me with your own warranty, and I'm not sure how it works when you suggest that the garage is run independently. Steve will always suggest that the warranty offered will provide "peace of mind" however the Terms and Conditions are written in a way so that the AA can get out of paying anything for the repair. 5) You say that the garage are 'independent' why is it then that on your website you advertise the garage as part of the dealership (can be seen within the advertised video). The name "nook service station" is what you also refer the dealership to as well as the garage. You even have a banner above the dealership which says "Nook service Station" with a sign that says "The Nook Service Station. MOT Testing, Service and Repairs, Car sales" The colour scheme, brand name etc are all the same. This is false advertising, and is incredibly misleading to potential customers who would think that the garage is part of the dealership

This dealership is a good large size so is able to stock plenty of cars on its forecourt. It has…read moreplenty of all the lastest models on display ready to test drive and take away. It also sells other branded cars sometimes which must be from part exchanges. There prices are always pretty good money for value as Toyota's are known to be good realibale cars to buy. The sales staff are politre and friendly, they dont pounce on you the minute you start looking around a car which is a good change! Inside the showroom they have the most upto date lastest cars out on display.

I always use this garage for my car servicing. The service staff are very helpful and serve you…read morewith speed and good attention. They always discuss any requirements with prices already to hand and can usually undertake any work needed during my service. It would be nice if they had additional loan cars, but if you wait they are pretty accurate with the anticipated time scale.

I have had to use this main dealer a few times and have had positive experiences with them…read more The showroom is beautifully maintained always immaculate and used to its potential. However, this is not the section that i have had most experience with. My experience of Lookers has always been with the service department this is situated at the back of the showroom. I have always found the service staff to be incredibly helpful and when i have needed a part for my car that is not in stock, they have ordered it immediately to be couriered in overnight so it is ready for me to pick up the next morning. I can find no faults at all with the service here!

This garage sells all different types of cars now not just Suzuki's. All at very good prices too,…read morethe staff are very nice, i once broke down outside the garage and when they saw i couldnt get the car started they helped me bump start it again! They also do serving and MOT's on any car around the back at reasonable prices too. Theres car park spaces at the rear of the garage and you could also park at the shops next door if you needed to.

Awesome service fantastic salesmen definitely will be using and recommending them in the futureread more

From the owner: Trade Price Cars - Multi Award Winning - Call 01268 766722 or visit our website…read morewww.tradepricecars.com

From the booking of my first service ,10,000 mile to the completion of the job inchcape Chelmsford…read morehave been 100% helpful, polite and very knowledgeable, when i dropped the car off the service manager James was there to fully explain exactly what was going to be covered in the service after which he asked if wanted to add anything, I asked for additional work to be carried out, during the day James kept me informed of progress then of a collection time, on collection of my Tiguan James confirmed all work was complete and on inspection everything had been done to a very high standard. A very positive experience..

Rung dealer looking for a Golf R, asked it they had any in stock but was ignored and asked "how…read morequick could I get there" even thought they had no stock and when I asked could they search for a car for me they replied "No we are far too busy", appalling customer service from main VW dealer, go elsewhere!