Thank you so much Lethchworth Autoway Centre!…read more We purchased our first SEAT from this dealer in November and have received a first class service throughout! The sales guy (Craig) was friendly and answered all our questions without being too pushy, he also had a sense of humour which is a bonus :D - shame more car dealers are not like him really! We had plenty of time to look around the car and take it for a test drive, then when we were ready to make an offer, the negotiation process was straight forward and we are very happy with our new SEAT Leon (including the added extras!) We also had the car back @ the dealer for some warranty in December, this was also a pleasant experience and handled with professionalism throughout. If anyone is thinking of buying a SEAT around this area, I would recommend you come here first.

This service at this dealership is awful and I strongly recommend you avoid. The sales side of it…read morewas great until we had to have the vehicle serviced and warranty issues addressed. The workshop manager has no customer service skills whatsoever and is simply rude. Our car received minor damage whilst on site. This was pointed out to the workshop manager before we even left the premises yet he refused to accept any responsibility. We will NEVER EVER deal with this dealership again and strongly recommend that if you buy a SEAT you go elsewhere to get it serviced and maintained.

I have had to use this main dealer a few times and have had positive experiences with them…read more The showroom is beautifully maintained always immaculate and used to its potential. However, this is not the section that i have had most experience with. My experience of Lookers has always been with the service department this is situated at the back of the showroom. I have always found the service staff to be incredibly helpful and when i have needed a part for my car that is not in stock, they have ordered it immediately to be couriered in overnight so it is ready for me to pick up the next morning. I can find no faults at all with the service here!

This dealership can be found on the main road Waterhouse Lane, this road is always very busy i the…read morerush hour times in the morning and evenings. Which is a pain which Peugeot ask you to bring your car down for 9am. I had my cars cambelt changed here, the price was very good for the amount of labour it took to change. The staff were great in the servicing and parts department. Very helpful and funny. They even gave my car a courtsey wash after they had done the work. It went in at 9am and i had my car back by 3pm all clean. Great service!

From around 2000, my father in law took his personal vehicles to paul bailey in Bicknacre for their…read moreannual service, MOT and any work required. Over that time my partner took his own vehicles there and when I moved in with my partner, I began taking my own vehicles there as well. Over the years we felt so looked after by what we felt was a trustworthy, honest firm. We recommended them to anyone who wanted a new garage and even recommended them for car sales. On occasion, they were only too happy to take a look at the odd thing here and there - suspected punctures, insurance write offs, engine lights - without asking so much as a penny. We had a brilliant relationship with the company and felt so comfortable with them having used them fo such a long time. They've had thousands of pounds from our family and up until recently, it was money well spent across the 10+ cars of ours that we've owned across the three of us. In 2019 we moved away from Bicknacre and so did Paul Bailey. Sarah Kent appeared to have left and it became quite clear that something was up. My partner continued to take his vehicles to paul bailey but I had decided it was too much of a journey when the service was nowhere near the level it was before. My partner took one of his vehicles to another garage who pointed out that something had failed which paul bailey had fitted only two years ago - this should not have failed so soon and it transpired that paul bailey replaced it with a non genuine part without telling him. He called Paul bailey and the response he received was definitely unexpected; rather abruptly he was told 'I'm not fixing it for free' - definitely not what he was asking for. It was quite clear that the company has lost sight of customer care and as a result we have made the decision to no longer use them. If you decide to use this company, beware. If they continue to trade off of the solid reputation of Paul himself then don't expect them to have the same service and customer focus. Hugely disappointing.

This is my local garage, they are a great bunch and are always happy to give a helping hand…read more They're good at what they do and aren't too pricey.

This Honda dealer is located on bridge street in writtle, its a very small dealership so cant stock…read moremany cars which is a shame as there cars are very realiable and they have many different models to choose from. They stock the most popular models on there forecourt though, so you still have a good few to look through. There cars are always keep looking shiny and clean. The sales men dont pounce on you like some do. They will let you take any car out for a test drive and all staff are very helpful and friendly. Inside the showroom there are toilets and a coffee machine with an area to sit while you wait.

This dealership is a good large size so is able to stock plenty of cars on its forecourt. It has…read moreplenty of all the lastest models on display ready to test drive and take away. It also sells other branded cars sometimes which must be from part exchanges. There prices are always pretty good money for value as Toyota's are known to be good realibale cars to buy. The sales staff are politre and friendly, they dont pounce on you the minute you start looking around a car which is a good change! Inside the showroom they have the most upto date lastest cars out on display.

I always use this garage for my car servicing. The service staff are very helpful and serve you…read morewith speed and good attention. They always discuss any requirements with prices already to hand and can usually undertake any work needed during my service. It would be nice if they had additional loan cars, but if you wait they are pretty accurate with the anticipated time scale.

This is now a combined peugot and renault dealership. Though there are separate entrances for each…read more They sell both new and used cars on the lot. The Renault has moved from a big site on St. Albans road. They do have a garage here offering full servicing and MOTs. Customer parking is limited to about 5 spaces. You must approach this car park on the north side or you will have to go up and around the roundabout in front of the galleria. The salesmen are typical of car salesmen.