Upon purchasing various members of staff were on hand to help with the sale of the car including…read moreproviding test drive and counting the money, however soon after a major engine component failed and i contacted the dealer who continuously insisted that the warranty would fix the problem, after going through warranty it was clear that the highest level of cover was not purchased by the dealer and therefore was not covered by warranty. After contacting the dealer on numerous occasions only to get replies such as the person dealing with the matter is on holiday, on lunch or not in, it was clear they had no intention to solve the matter nor provide appropriate after sales service. My best advice would be to avoid this dealer unless you would like poor and unacceptable after sales customer service and possibly a vehicle that will break down soon after purchase.

From the owner: The Areas Premier Used Car Dealership. Car Supermarket prices combined with the close knit service…read moreyou'd expect from a family business. We are the only indoor used car dealership within 100 miles, view our cars comfortably, no matter what the weather! We offer High Quality Vehicles coupled with a Comprehensive 15 month warranty FREE OF CHARGE on all vehicles over £2000. With over 10 years of experience in all areas of the motor trade, its not only our premises that are unique but our staff and customer care ethics are also second to none. Our technical and mechanical team understand not only the principles behind vehicle sales and customer service, but also the workings of the vehicles themselves. We feel this is important and believe we can offer a comprehensive aftercare package based on this training and experience.

Within two months of purchasing the car it developed a noise. As we had been promised free warranty…read moreat any Peugeot dealer I booked it in but on arrival they demanded £75.00 to look at the car - this is not a free a warranty. I tried to sort this with Peugeot but got fobbed off and passed around for three weeks. Checked all my paperwork and no mention of £75.00. Very attentive sales team but complete blank when you have a problem

I called this morning to test drive a ford fiesta they had advertised on auto trader, the gentleman…read moresaid I could come later to test drive it. After a 30 minute drive we reached car country sales only for the gentleman I had talked to earlier to say that the car was 10 cars deep and that it was not possible to take for a test drive. He went on to talk about people not being willing to buy cars after they take it for a test drive and that it would take a lot of time to get the car out. I appreciate that it would take a while to take the car out but then why did he tell me I could take it for a test drive in the morning of the same day? In defence of the company, it looks very professional and the car I was looking for looked in good shape (even though I could not take it for a drive), but I would not want to do business with someone so unprofessional as so waste so much of my time.

From the owner: At Country Car Sales we have the knowledge and experience to give to all of our customers, this…read moregives confidence to buy a car in what can be a daunting task,backed also by the best quality cars and service which are unbeatable and not forgetting the Free 15 Months Warranty ! (cars above £3000)

Kinsbourne cars is disgusting!! The owner Richard is insulting and physically pushing an elderly…read moreman out of the shop after he has gone there calmly and rationally to try and return a car they sold him that is unsafe and and was sold in an illegal state .The car is still within its 6 month warranty and the police have been called this is not the first time they have conned someone into buying an in roadworthy car claiming it is and it is sick and disgusting!!!!

Interesting to read the other review. I bought a car from this place and a few months later fell…read morefoul of the owner whilst on my bike. I was in genuine fear from physical attack and as an ex-customer I'm not used to be called a c**t by a supplier! Possibly has a lot of problems in his life - you have been warned

If I could have given them no stars I would have…read more I wish I had read the other review on this website before I had dealt with them as I completely agree with their comments. An offer was accepted on my car however they withdrew this whilst I was waiting for them to pay for the car even though they had had it weeks already . They tried telling me that my car had a fault with it, except there were absolutely no faults with the car. I was also fobbed off with other excuses which were not true. I think they had jsut decided they did not want it or they'd had no interest in it from buyers. In the end I sought legal advice and had to involve trading standards in order to get the money they owed me for my car. I'm sure they're as nice as pie when you're buying a car from them but I wouldn't trust them what so ever and certainly would never sell a car to them or recommend anyone has any dealings with them. I found them to be extremely unprofessional and they didn't appear to know what they're doing (even though they're meant to have been in the industry for years). This has been the worst experience from a garage (or any company) I have ever had.

Really great service. Not pushy like some car dealers. Opened up on a sunday to view a car at short…read morenotice. Good people to do business with. Would highly recommend to try them out if they have the vehicle your after.