I needed a place to stay for the night close enough to my own place that was easy & decent…read more We recalled this place, I walked into the lobby & what first comes to mind is WTF ? But in a good way kinda ? Reason I say this is simply because it is a small lobby area totally cluttered with statues every where !! On the floor , to the side on tables ? It's like someone just couldn't make up their mind about what the heck they wanted to add to the lobby so they just threw a bunch of random stuff together. Now the fish tank around the check in desk is cool to look at but way way too much the fish are huge which makes the tank look like it doesn't belong. The lobby alone is just overkill. Moving on , we got into the room & it was nice everything was good , nice & clean comfy room. Once u get settled u wanna relax for a bit maybe watch a little TV ? Nope not here no clue what was going on with the TV barely any channels showed & most were static ughh kinda a pain. Tried to get some ice no can do on your own, u need to ask in the front & they will bring it to u. I don't want to sound like I am putting the place down , in the end I settled for the 3 stars because it was reasonably price, convenient & very clean it served it's purpose.

Booking We should…read morehave read the reviews before booking this hotel through Expedia. Once my disabled Vet brother arrived at the hotel, they explained they could not accommodate him because he is paralyzed on his right side (arm & leg). Check-In When he sought to checkout, we contacted Expedia and they advised us to cancel on the property and online with Expedia. When we tried to tell the night clerk this procedure, she talked for 3-hours and never listened. Federal Law "Under the ADA, all hotels built after January 26, 1993, must be accessible and usable by individuals with disabilities. If it was altered after January 26, 1992, it must be accessible to the maximum extent feasible. If a hotel was built before those dates, architectural barriers must be removed when readily achievable." "All hotels, motels, inns and other places of lodging must comply with the Americans with Disabilities Act (ADA)." ADA Compliance By the time we found ADA accessible accommodations, she started screaming at us October 5, 2024 @ 10:03 p.m. She was unaware of her hotel's policies and procedures. When I tried to read them to her from their website, she began screaming and hung up the phone. She said she didn't want me reading any policies to her. I called back and asked her if you wanted me to text her a picture of the policies on her hotel's website and she hung up the phone. We requested an invoice noting that he had checked out due to a lack of ADA accommodations. She stated, "Our hotel does not accommodate the handicapped." I stated, "What, your hotel is out of compliance with the Federal ADA mandate?" Website It is clearly stating on their website that they are handicap accessible--see photo. If they list this on their website, it should be on the property. "Key Elements of Accessible Hotel Rooms Some features in accessible hotel rooms resemble those found in accessible homes, making your stay away from home more comfortable and familiar. Key elements of accessible hotel rooms include: Wider doorways Automatic doors Lowered work surfaces Lowered light switches Visual and audible fire alarms Bathroom modifications play a significant role in ensuring safety for hotel guests with disabilities. Hotel bathrooms may include the following: Grab bars Roll-in shower A toilet at comfort level: 17 to 19 inches off the ground Shower chair Handheld shower head Lowered countertop, sink, and mirror Emergency cord pulls"

First and foremost, Stefany front desk manager is top notch! She communicated well and even helped…read moreus out with a local restaurant reservation to celebrate my parent's anniversary. The hotel was clean and nicely situated near LGA. We Picked this hotel because it offered  free shuttle to airport. Front desk stay was great, very helpful and made you feel welcome. Shuttle service was also great. Room was clean. Nice place to stay outside Manhattan.

This is was actually a good surprise. Why? Because it was the only hotel that had a room, and at…read morethe same time it was better than most. Room was clean, tv and a working desk and nice people working at the desk. They have a parking that was full when I got here. Slept quietly and left happy. Just need a bigger space for parking.

I had a nice stay here. The rate is better than some nearby hotels. The elevator is super slow…read more(normal for NYC). It has free breakfast, and the option is pretty good. Would definitely consider it again!

Stayed here for 1 night in December shortly before Christmas. It was accessible by the Q90 bus from…read moreLaGuardia airport, and I felt safe riding the bus for roughly 20 minutes late at night, even with my giant luggage and backpack. Once I got off the bus, it was a short walk, roughly 10 minutes, with the help of Apple Maps to get to Hyatt. Lots of places were still open late at night, and plenty of people were out and about. I felt like I was in the bustling streets of Asia, where it's safe to walk late at night. Stayed in room 625, it was a very spacious room with multiple windows and great views overlooking Flushing, with a giant sofa, comfy bed, and large brightly-lit bathroom. The shower has shampoo, conditioner, and body wash. Front desk gave me a couple of sewing kits, which I really appreciate. They told me breakfast was complimentary, and when I went the following morning for breakfast, the hostess said it's an $11 charge. I told her I was told it was complimentary, and after she consulted with the front desk, she said it was fine, so I had breakfast. There's a decent selection, including congee, miso soup, steel cut oatmeal. Gym on the 3rd floor is incredibly tiny. A rack of dumbbells, one treadmill, one bench, and one weight machine. It was fine for a quick workout. No bathrobe nor slippers provided. They held onto my luggage the next morning for a couple of hours while I was out and about in Flushing. I lost my luggage tag, but thankfully I was able to get my luggage back easily.

My stay here was flawless honestly…read more I skimmed over all the 1 star reviews and I get their perspective. None of their issues bothered me one but though. This is a cheap hotel in Corona, Queens so I don't really know what people would expect. We had a group of 4 of us come here for the Gov Ball music festival and it worked out perfectly for us. We were able to walk to Citi field from the hotel. We checked in early with no extra charge and the two rooms we got were ready for us. I like how the windows open because we were able to hear the music from the festival from our room during the day. We had an AC in our room and that thing blasted cold air! Kept us cool all night long. We accidentally left our room key in our room so I went downstairs to the front desk to get a replacement and the girl was so nice! Gave me no hassle and offered me one or two keys. The TV worked, the shower and toilet worked and was clean. They offer larger than average shampoo and conditioner etc. Even though you bring you own stuff most hotels only give you those teeny little bottles. Plus there was toothpaste and two toothbrushes wrapped in plastic already in the room if we needed. We also got a thank you bag with two bottles of water and some snacks. As far as parking- the parking lot is extremely teeny. I mean like it only has about 13 spots max but we pulled in and got a spot no issue lollll. They also lock the gate at night which I like. I felt like my car was safe in there. After the festival we came back and showered and walked the streets looking for some late night food. The beautiful thing about Queens is that you can get Mexican food at 11:30 pm in a sit down restaurant. For what we needed this hotel for, it worked out perfectly.

AWFUL! bad service and dirty beds. I woke up and there was bed bug bites all over me. The staff…read moreBrought me new "clean" blankets and was still dirty. When I first came the shower had hair in it that wasn't mine and the sink was all wet. The elevators take such a long time to come up and come down so might as well use the stairs. I wouldn't recommend this to anyone. Absolutely do not come here unless you are ready for bed bugs and a lot of dust. There are stains on the bed and holes and it is just disgusting to sleep in. Very uncomfortable! Don't waste your time on coming here it will ruin your trip.

This hotel is very nice upon entering the room. What got me about this hotel was the bathroom…read moresetup. The tub has two shower hoses. A rain type one and a handheld. Colors are very neutral so it gives a little elegant look to it. The windows ran the length of the room so there was a nice view at night and lit up with plenty of light in the morning. The hotel is clean upon entering the lobby. Very nice staff. Very secured hotel. Use of the card for elevator entry. .

Could not get room cleaned in 3 days. Asked to.to room cleaned before one because we leave…read moreearly each morning was told no problem. No bath towels except for check in Never in my life in my many travels have I experienced basic bad service

Pai Ling the front desk lady was very sweet to my wife and I she has good patience,takes care of…read moreall the customers. The free breakfast was good, the beds were comfortable and clean. the location was great transportation is great #7 train is 2 blocks away. Great restaurants and stores.

This review is mainly for their management of the hotel lobby. Their lobby was filled with the…read morestrong essence of Marijuana. As it turns out, there were 5-6 boys, ranging from 13-14 yrs old, smoking marijuana right outside of the front door of the hotel. The automatic front door kept opening, letting all that smoke into the lobby. The boys came into the hotel lobby and were hanging out in the lobby lounge. They proceeded to get cups of water from the hotel water cooler, and kept pouring cups of water over their heads; making a complete wet mess in the lobby, all over the tables, chairs and floor. Yup, they were flying high as a kite and were harassing everyone in the lobby! I actually questioned the employee (manager??) at the front desk about why this is being allowed in their hotel lobby, and he said he felt bad to kick them out because it was raining outside. He even provided tissues to these kids to dry themselves off. What?!?! (He was serious!). They were not guests of the hotel. (Where are their parents?!?! How did they even get the marijuana?!?! Isn't this illegal for 13/14 yr olds??). The employee/mgr actually asked me if he should kick them out...Really?! If this were my hotel, they would have been kicked out a long time ago. Why is the employee/Mgr(?) asking my advice; a random person in the lobby? He actually laughed when I said Yes! Best Western, Do Better!! This is UNACCEPTABLE!!

It was a nice comfortable room with a cool view. It was much smaller than I expected but overall I…read morewas satisfied. The bed was soft, with fluffy pillows and clean. I opted to find my own parking which can be an excursion in itself but if you have patience and don't mean walking then go for it. The free breakfast isn't much to talk about, however it was spacious dining area and rather clean.

I escaped from a terrible Airbnb nearby. After hearing my bad experience, the front desk gave me a…read morefree upgrade to let me heal faster!

Great hotel in this location!…read more The staff are friendly and professional. My room was spacious with a nice layout. The beds were comfortable. The bathrooms are updated, clean and are separate (one with a shower/sink and one with a toilet/small sink). The carpet and couch weren't in the best shape and could use a deep cleaning. It wasn't a big deal as I just wore my slippers in the room while walking around. The hotel is within walking distance to local restaurants. Overall, I found the room very functional and the location was convenient for me. I would stay here again.

Not your typical right by the airport hotel. Its actually quite nice inside. The lobby is pretty…read morebig, considering that this is Queens. Plus they say it's in the not so good area, but I dont see it. I think people are just paranoid. Anyways, the room... it's quite complete. Theres a big bed with sheets, comforter and a duvet. Pillows,, theres night stands. Theres a window if you want to look out of it. A desk with a office chair if you want to do work. A TV on a dresser. Closet to hang your clothes in and hide your rollaboard. The bathroom is hella complete as well. Theres a stand up shower, it had great water pressure. The sink, faucet and the giant mirror is located here as well. The toilet that flushes is located by the bed area. Totally separate from the shower room. Did I mention this is set up as a suite? It's pretty cool. Theres a living room area with it's own separate TV. Couch, coffee table and all. Anyways, this was definitely a nice place to stay. A good comfy bed to lay my head for the night. So I can rest and get ready to kick but the next day after. Thank you so much for reading my review. I hope this helps with your decision making experience. Enjoy your awesome yelptastic day!

We ended up staying the night here because our flight to Raleigh got cancelled due to weather. So…read moreyea,, off the bat,, it's pretty nice boutique style lobby with a cool chandelier in the middle. Then there's the check in desk with very friendly and very approachable employees. They check me in, I get my keys and I'm on my way to my room. Easy as one, two, three. The rooms are a bit tiny, but keep in mind that this is New York. Where space is at a premium. But that's ok,, as long as I have pillows, sheets, comforters, I am good to go. I even get a desk and a TV. That's if I choose to want to watch something before I snooze. The bathroom is complete, it has a shower and tub. There's a sink with a faucet and a mirror above it so I can see myself when I brush my teeth. Also a toilet that flushes. What more do you want??? At the end of the day, a hotel is a place for me to put my head down so on can rest and be ready for whatever tomorrow throws at me. It's a pretty good hotel. I was definitely well rested when I got up for my flight. Thank you Holiday Inn.

I have never, ever walked into a Holiday Inn hotel lobby and saw a large metal detector and guests…read morelined up to have their purses and food bags searched at a table like the airport by two security guards wearing gloves and then watching them go through the metal detector. I turned around and left fast. This must be another set of homeless shelter rooms. THAT DANGEROUS!