My parents' house in Kentwood, MI recently just had some water damage that pretty much destroyed…read moreour entire 1st floor. We had to get the place blown and dried out, replace all the woods, our basement was leaked as well. My parents called ServiceMaster and was helped by Jared Huisken, the owner. This was the very first time my family had experienced anything like this since we owned the house, and had no experience in anything including disaster response, clean up, or calling and claiming insurance. Jared was extremely nice and helpful to my parents, told my parents exactly what goes into the estimation and what any insurance would be able to (but will never inform them) to cover. He walked us through the entire process with the kindness of his heart and including all the details that my family wouldn't even consider or thought of, especially in time of crisis like this. His team of professionals were quick, fast, and knew exactly what they were doing in order to help my family get through some unexpected events like this. Thank you for all of your help, we appreciate services like your and the "going-above-and-beyond" attitude that puts our family's perspective in mind. I would recommend your service for anyone in need in a heartbeat!

From the owner: Life can get messy. Whether it's flooding, fire and smoke damage, or the aftermath of a traumatic…read moreevent, getting back on your feet can seem impossible. That's where ServiceMaster Restore comes in. We are trained professionals who will get your household or business back to normal quickly and efficiently. As a leader in this industry for more than half a century, we've perfected the process for quickly identifying damage, determining the restoration services needed, and minimizing trouble and inconvenience on your end. When disaster strikes, every minute counts. That's why ServiceMaster Restore is here for you 24 hours a day, seven days a week, 365 days a year.

Our basement septic pump failed and resulted in an enormous amount of basement damage. The floors…read morewere ruined and the drywall was wicking sewage moisture up the walls. The humidity was unbearable. Our insurance agent first highly recommended a company who did an incredibly poor job, the first company actually caused more financial damage than they helped with. The first company didn't even set up a containment barrier. As a result I did my own research and I called Restoration1 of Grand Rapids for a second professional opinion. I can't imagine my family's well-being if I didn't get this second opinion from Restoration1. What was initially a "completed" $3k repair (by the insurance company's buddy and recommended vendor) turned into a $100,000+ remediation job once Restoration1 of Grand Rapids came in and laid out the facts and documentation to the insurance company. This is why you too should do your own research, and work with a company that isn't a puppet to the insurance company. Restoration1 of Grand Rapids was fair, worked with facts, and acted in good faith. Your family's health is at risk when you are subjected to these kinds of damages and your insurance company may downplay things in the beginning to avoid the realistic responsibilities of doing good quality work, which isn't cheap. It is why we pay insurance premiums and it is contractually intended for these events. Restoration1 saved my family's health from certain mold and also saved our financial future by helping document and support my claim by IICRC standards which many insurance companies state in their declaration pages to guide remediation to properties. From what I have seen, Restoration1 does remediation work by the books and they seem to have water and mold remediation standards memorized extremely well. Our son was a baby at the time of this catastrophe and he was immunocompromised, having breathing difficulty without presence of mold. We were extremely concerned for his safety and we became afraid of our own home. Cody, Kass, and Ryan, along with their extremely hard working staff guided us through the process and educated us on IICRC standards they would work through. Their expertise and ability to stay organized through the lengthy process alleviated our stress and they helped order air mold testing services on two separate occasions to add extra support to the claim against our insurance company and also show improvement for us to feel safe going back into the home. Now, I recommend Restoration1 to literally anyone when I hear the words house fire, storm damage, water damage, flooding, mold remediation, or smoke remediation. They are the professionals and no other company could be better to work with in my opinion. Several hours after this basement claim wrapped up, there was a huge storm (Last August 2023) and a tree went through our roof causing water to go through 3 floors... guess who we called? It was pure stress until calling Ryan, and Kass got on it right away even though there was a huge power outage and blocked roads affecting the county. This time we were more relaxed, having a lot of trust their process and we have the greatest appreciation for the hard work they do. We are nearly wrapped up with this new claim and while I hope we don't need their services in the future, they will be my first call and they have a permanent place in my phone's contact list.

I called them asking for mold remediation services and they said they'd call me back and they never…read moregot back to me.

You guys were awesome!! Arrived right on time and busted your butts to get the carpets done as well…read moreas the air duct cleaning as fast as possible so my dogs weren't freaked out for long. Totally recommend you to everyone, great job and very reasonable and professional!

Phenomenal service from Krystal Kleen for air vent cleaning. I called to inquire about…read moreavailability, and they came out the next day. They were punctual, professional, and knowledgeable. Pricing was transparent. I would absolutely hire them again and would highly recommend their services to anyone!

UPDATE 5/18/26 I must say, modernistic truly went out of…read moretheir way to make sure whatever went wrong in my experience, they made it correct and then some! I think communication is key. They sent some gentleman back to my home and they went over and above and beyond. The young man, Yerri, was so hardworking and sweet. Q was amazing too. Thank you for making things right and I will be back!

We used Modernistic to clean our home's ductwork. We recently did some major renovations and I…read moreknew the ductwork would be dirty but it was much worse than I imagined. Our ductwork was loaded with drywall debris and other stuff from the construction. Jared and Tony did a remarkable job cleaning them and showing us the before and after pictures. We were so pleased with their work! They let me know in advance what the price would be. They went over everything in detail and were careful with the equipment as not to mark up our walls. We would recommend this company and will certainly use them again!

The General Manager called me and we agreed on a solution to overlay the repair to make it…read moreinvisible. The repair is now complete and done to my satisfaction. Thank you following through on my comments. I did not rate them with five stars due to the initial issues I encountered.

Significant crack in foundation required immediate attention. Dave, Nick, Pasquale, Aaron, Brent,…read moreJayden and Carter completed the labor, in the HEAT and humidity with no complaints and with extreme professionalism. They were in and out in six days and left our home clean! GREAT company and employees! In addition, the young men were polite and thoughtful.

I had a great experience with their company. They were so helpful about the whole foundation repair…read moreprocess and they were prompt and efficient too. I would use them again if needed.

From the owner: Grand Rapids Foundation Repair Pros offer the highest level of foundation repair solutions for…read morehomes and businesses in the Grand Rapids area. We are extremely proud of our experienced crew, industry-leading equipment, and passion for getting the job done right the first time. We offer a complete array of foundation repairs, including basement repair, foundation leak repair, foundation crack repair, crawl space encapsulation, waterproofing and much more.