This dentist was referred to me by a really good friend. Now this friend had not been to a dentist in over 10yrs and didn't have the best looking smile, but he's a good dude. Then one day he comes over displaying these pearly whites. He told me that Dr. Hall had been working on his teeth a little at a time over the last few months, that I just didn't notice till now. Well it had been a while for me too, so I did what most of us do, I Googled Dr. Hall. And found that he had been around a good long time and had great professional credentials. Long Story Short: I made an appointment, found the front desk personnel to be kind, and didn't mine answering all my questions with a smile. In the exam rooms, smooth jazz oozes from wall speakers, while flat screen wall mounted monitors display current news clips, or before and after dental work videos, I was comfortable. Dr. Hall answered all my questions in a way that was easy for me to understand, and didn't make me feel as if it was all about the money. But most of all, when he worked in my mouth, I didn't feel a thing! This was back in July 2011, at that time there were no reviews on him or his practice that I could find any where. So when I walked in last week and was asked to go online and write a review about their service, I said, "No problem". Because when a company encourages customers to review them, you know that their serious about being on top of their game with their services, products, and customer service. But most of all, requesting reviews tells you that they care about what their customers think. They want to earn our business. I like that! read more