I recently went to Westside Modern Dentistry for a root canal and crown. The root canal procedure…read moreitself went well, and I appreciated the kindness and professionalism of the front-desk staff. Unfortunately, my experience with the crown was very disappointing. The original crown that was made in the office by Dr. Anjali Bhatia was extremely rough and, in my opinion, unacceptable. I had to return to the office several times before a replacement crown was sent out to be made. Before the replacement crown was ordered, I specifically asked Dr. Bhatia whether I would have to pay for the new crown since the original one was not acceptable. She asked me to wait while she checked, and when she returned, she told me that I would not be charged. Because I relied on what Dr. Bhatia told me, I was very surprised when I spoke with Jordan the person who handles the financial part. She told me that I was responsible for the charge because I had signed the financial paperwork. I explained that I had spoken directly with Dr. Bhatia afterward and had been told there would be no charge. Unfortunately, the financial department did not resolve the situation in a way that I felt was fair. What could they improve? Communication and accountability, especially when it comes to financial matters. If a dentist tells a patient that they will not be charged for a replacement due to a problem with the original work, that information should be clearly documented and honored by the financial department. Patients should not be given conflicting information by different members of the practice. I was also asked if I wanted to become a regular patient. After this experience, I would not feel comfortable returning or recommending Westside Modern Dentistry to others. I do want to emphasize that the front-desk ladies were very nice and helpful throughout my visits, and I truly appreciated their kindness.

Absolutely horrible experience. I've had a deep cleaning done by a technician at this facility and…read moreunfortunately, the tech performed the procedure in the most abrasive & painful manner which also resulted into an extremely unpleasant infection of my gums. When I reached out to see if the dentist would examine the infection and work done by their own staff, I was told that this would be impossible because the dentist is normally out if the office. I was told that a dentist wouldn't be able to examine the damage caused for over 2 weeks! What type of practice are you people running!? BEWARE!

Great care and a great Dentist! She knows her stuff! She fixed my smile and was great at listening…read moreto what I had to say!

To address Dr. Abes (Dentique) response. This is not about my perception. I was not notified a dog…read morewould be present in the office. This important information was not provided when I scheduled nor confirmed my appointment. The presence of an animal in a medical environment, is an issue a patient should be clearly notified about in advance. Dr. Abes response avoids acknowledging that communication about this matter did not occur.

Where to start? 10000 Stars if it was allowed. This place is top notch.. from the moment you walk…read morein to leave you are treated as a human not a patient. As someone who has major dental phobia.. I was not nervous once. Everything was explained to me in detail what was happening and I was always being checked on. I really couldnt recco this place enough. Ample parking Clean Televisions and blankets Snacks and drinks

I want to commend Dr. Gandhi and is very able assistant, Whitney,…read morefor their competency and professional work. No one looks forward to a tooth extraction. These two made the procedure incredibly smooth and painless. I also appreciated the extensive after-care instructions. Martha M Mehta Five star rating !

If I could give it 6 stars I would! I have been scared to death of dental work for YEARS. But I…read moreknew I eventually needed to go and get some long overdue work done. I researched and really liked the "feel" of Atlanta Dental Spa. Their "No Judgement" attitude is what I liked the most. I walked in the front door (BIG step) and Tiara took such great care of me. She is so sweet!! After x-rays and scans, I met with Dr. Gandhi who was very understanding of my fear. He was gentle and explained everything that needed to be done and what those options were. It was scary looking at all that was needed, but they offer sedation dentistry and that's what I did. After a good couple of hours of being "consciously knocked out", Dr. Gandhi, Whitney and Britney got the work done! I left being able to smile showing my teeth for the first time in years! But more so, correcting the things that could affect the rest of my health. After I got home I did NOT have ANY pain which is saying a lot as I had a ton of work done. They said that days 3-4 might be the worst for pain, but there was NONE. And that's taking nothing but ibuprofen. The advancement of dentistry is amazing. More than that, finding a dental office that treats you like family, sees you at your scheduled time, offers you neck warmers, blankets, headphones with your choice of music...but most of all truly cares about your patient experience. I'll keep my mouth healthy at Atlanta Dental Spa-Highlands and Dr. Gandhi is my dental guy going forward! (Also thanks to Tiffany who helped answer my financial questions!)

Dr Hamilton is an amazing doctor and I'm happy to find a physician who cares about his patients…read more Beautiful office with wonderful staff members. Highly recommend.

Dr. Ruiz is the best and most honest dentist that Atlanta has to offer. After various visiting…read moredentists through the years that recommended unnecessary deep cleanings, debridements, fillings, crowns, root canals, and gum grafts while charging bazaar fees for personal protection equipment and any other overhead they can think of to itemize, finding a dentist that can be trusted was a relief. And, even though this office isn't in my employer's dental network, they only bill the insurer for the amounts that are paid to in-network providers. Dr. Ruiz is a breath of fresh air and deserves a special place in heaven for running her practice with kindness and decency.

Dr. Ruiz and her team are extremely kind and patient and very professional.Plus they're generous…read morewith the helping if you need financial help for any procedures.And she is committed to helping you the patients(s).Plus she and her team gives compassionate care that we; her patients expect and more!The absolute best Dental Care I have ever had and know of in all of Atlanta, GA.best Dentist ever :-) !!!!!!

Dr Nadia Abbassi ....Best Kept Secret....by far is the most amazing dentist that I've had in a very…read morelong time. She makes you feel comfortable, ask the right questions to understand your needs, does the research and comes up with solutions that is ...Going the extra mile at its Best! When you receive an email and a phone call from her it makes you feel like you have a partner. My issue was her issues and she is seeing me through it and I'm grateful. Trust me knowing that you have someone in your corner MATTERS. The coaching, reassurance, and caring attitude from her is awesome; she is truly a gift from God. The mold was broken when she was created! Dr Nadia you are one of a kind and I appreciate you, thanks for all that you do and are doing for your patients. Keep up the great work! If you are reading this review, I urge you to make an appointment to see her you won't be disappointed.

My family had a very stressful experience with Aesthetic & Implant Dentistry of Atlanta. My mom was…read morereferred here for extractions and implants and was quoted around $75,000. From the first visit, the focus felt heavily on financing--she was encouraged to apply with multiple lenders, and surgery was scheduled within days. The office contacted her repeatedly during the weekend, including in the evening hours, and asked her to set up online banking access so they could see what she could put down. Once I became involved, the finance person and dentist stopped answering calls and did not respond to voicemails. She chose not to proceed and attempted to confirm she would not be charged; after that, communication stopped. She then received a $12,000 CareCredit charge, and the doctor was paid despite no surgery being performed by Aesthetic & Implant Dentistry of Atlanta. We are in an ongoing dispute with CareCredit/Synchrony, which has treated the charge as valid based on signed intake/treatment plan/financing documents, without confirming that the procedure actually took place through clinical documentation (for example: procedure notes, anesthesia record, extraction/implant charting, implant serial/lot numbers, radiographs taken day-of, dated post-op instructions, or other records tied to an actual date of service). We have filed a criminal complaint with the Cobb County Sheriff's Office. Please use caution, ask detailed questions before authorizing any financing, and consider getting multiple opinions/quotes.

I have been going to ATLANTA dentistry by design for years at this point. I was already having a…read morerough morning. I came in for my regular cleaning today and was surprised at the fact that my insurance was showing up as inactive but also that I was only given this information this morning via email and of course I had not gotten into my emails yet. I took a bit of frustration out on Daisy, who was on the front staff, and she honestly handled me very very well and had amazing customer service. I totally took accountability for the way that I responded and apologized to Daisy in person, but I do want to shout her out for her amazing customer service. Even through my frustration she called the insurance company and got my insurance verified for me. I definitely hope that insurance verification can happen much sooner so that I can handle things prior to arriving, but Daisy was a rockstar this morning! I will also say that I have had to have work done on my teeth here and they have done a wonderful job with the quality of work that they do.

Dr Freeman and his staff are true professionals, The high…read morequality of work, the friendliness of the staff and the cleanliness of the office coupled with the fact that they never try to upsell, they take my insurance and I no longer have anxiety before going to the dentist! I highly recommend Atlanta Dentistry By Design!

I have been to the dentist more times than I would like this year but I keep returning for my…read moreappointments. The staff are friendly and they are also the reason my insurance covers most of my treatment. They informed me my provider had better plans than what I had originally. My hygienist Rebecca was amazing. She was very thorough and explained everything so well. My treatment plan and how it affects me and my health. When I get treatment they offer me a list of items I can have such as a blanket, water, the remote to the tv and several other items. They provide me with glasses for my treatment and a hot towel to clean my face. I definitely don't mind visiting the office when I typically go running.

The level of incompetence experienced from this office is like nothing I have ever experienced…read moreanywhere before, regardless of industry. Either they just don't care or the left hand has absolutely no idea what the right is doing. Everything looks great and I suppose is intended to be impressive with all the latest tech etc. but when a customer experiences as many issues, mishaps, lack of communication, etc. as I have, then none of that matters. I would encourage the office to focus on the level of service provided to your customers and a little less on having all the latest gizmos. Anyone that believes any of that matters while delivering the poorest customer experience ever (what a title to inherit) is sadly mistaken. I literally picked the office due to the glowing reviews but I would advise anyone who likes to avoid hassle and headache to absolutely stay away. Involving the office manager has not seemed to have made the least bit of difference either. I cannot wait for my treatment to be done (IF that EVER happens) so I can find somewhere else in a hurry. The ONLY thing they have done well is to accept payment and it was all downhill after that.

Luxury spa like environment! Beautiful nature views from…read moretreatment rooms! BEST dentist ever! Love Dr. Tekin, Susan, Kayla, Tiffany and the whole team. Have been coming here for years & so glad I found them. Have never had a bad experience here! They take pride in their work, have always done an amazing job on my cleanings, teeth whitening, custom whitening trays, removing all my silver fillings & replacing them with natural colored fillings. They even repaired the bad work that a previous dentist did and have seen me on a Saturday during an emergency! I look forward to each visit...the office is setup like a luxury spa and I always feel calm and relaxed. They remember me when I visit, ask about my job and family and always make me feel great. I won't ever go anywhere else! UPDATE 10/20/17: THANK YOU, thank you, THANK YOU Dr. Tekin & team for taking care of my husband...he feels very vulnerable at the dentist and has had bad experiences in the past (with other dentists). After years without treatment, he saw Dr. Tekin and trusted his recommendations so much that he went and made his next appointment - on his own, without me nagging! I'm forever grateful!

Best dentist I have ever encountered. Same with the office. Relaxing. Great with referrals if…read morenecessary.

cannot say enough wonderful things about ACCD and their amazing staff! I actually managed to write…read moredown the wrong date and showed up a full week early for my cleaning, but everyone at the front desk was so kind and understanding. They insisted I wait just a few minutes and managed to squeeze me right in. I know that's not something they can always pull off, but it meant the world that they even tried. Once I was in the chair, Dorina was fantastic as always. She always makes me feel completely comfortable, talks me through everything, and does a meticulous job cleaning my teeth. Truly top-notch care from a wonderful team--I couldn't recommend them more!

I went there to get veneers. During my consultation, Dr. Cooper told me he could do my case, and we…read morediscussed placing veneers on my upper 10 teeth. At my next visit, I received my temporary veneers. I immediately told him they looked too big for my mouth. He told me not to worry and said the final veneers would look smoother, smaller, and more natural. The next day, I emailed the coordinator to explain that I wanted a natural look -- not bulky, not too long or too wide -- just similar to my original teeth with a small upgrade. I already had beautiful teeth, but as I got older, I had some discoloration. The response I received was simply, "Thanks for letting us know." I also called Dr. Cooper again and told him I did not like the temporary veneers and asked him not to make the final ones bulky. He again told me not to worry. Four weeks later, I went back to receive the final veneers. They placed them with temporary cement and asked how I liked them. I told Dr. Cooper they were too big for my mouth, too long, and uneven -- the left side looked bigger than the right. I clearly said I did not like them. He told me he could not change anything and that we needed to cement them permanently. I felt like I had no choice, so they were permanently cemented. After that, I felt terrible. My speech changed because the top teeth were too big. When I talk, I sound different, and I sometimes struggle to pronounce words clearly. When I eat, I have to be very careful. I experience daily discomfort, nerve pain, and gum irritation because of the poor work. I have now spoken to four other doctors for second opinions. All of them said the veneers are definitely too big and bulky, and that is why my speech has changed. They also said the unevenness is due to poor work. I paid a lot of money for this treatment, and now I am paying even more to fix the damage. I lost my confidence, I am in pain, and I feel like Dr. Cooper ignored my concerns and did not listen to me. This has been a very painful and disappointing experience for me