I am so happy I found this dental office! I have been going to them for a few years now. Dr. Nancy…read moreis wonderful, as is her staff of technicians and hygienist. And Sylvia, the bookkeeper is amazing at what she does. Everyone is very friendly and professional. Dr. George just completed veneers on six of my front teeth. I was nervous about doing them because I felt I might not like the bite, shape or shade. The process was very smooth and took only two visits preceded by a quick pop-in to get the mold done. The finished product is wonderful. I really could not be more pleased with the shape, shade and overall look. I am so glad I did it and am very grateful to Dr. George for doing such an excellent job. He is truly talented at this procedure. I feel like a new person. I highly recommend this dental office based on friendliness, professionalism, organization, billing, and expertise. They do excellent work.

THE CAR WASH DENTIST/"WE'RE NOT A CAR WASH!"…read more A decade ago, when I lived nearby, this was my dentist. Their building and furnishings weren't as swanky as they are now. I found out why yesterday. I was in town, so I called to ask if an opening was available for a cleaning, by itself. No x-rays, exam costs, etc. Cleaning only. They said yes. I asked again to be crystal clear on the cost. Told $220. Agreed. They said but not this week, not until next week but we'll call you. I drove the hour back home. As soon as I got back, they called with good news that an opening had appeared that afternoon. I asked again if a cleaning was possible a la carte. Told yes, again. I drove back. I asked if a cleaning was available, by itself. No x-rays, exam costs, etc. Cleaning only. They said yes. I asked again to be crystal clear on the cost. Told $220. Agreed. Upon arrival, I was told I had to complete 9 separate forms. I did so. One of the questions asked what name I like to be called. I entered "Alex." Receptionist then stated that the best deal for me would be to pay $399/year for their annual maintenance package. I declined, indicating I no longer live in town. I waited in their swanky reception area. After awhile, someone called out "Come back, Ivan!" So much for asking me what name to be called. No biggie. I enter the room and remove my jacket. There's a hook on the wall with a garment on the lower hook. I look at it as the attendant tells me I'm afraid there's no place for your coat. I look at her. She says well you could put it there. I do. The dentist walks in and, while behind me and apparently speaking with the other lady, asks "What's your complaint?"; I didn't even know she was speaking to me, as I'd just filled out 9 forms indicating none. She repeated herself and I realized she was speaking to me and I said, oh no complaints I just want a cleaning. She says well it's been 9 years since you've been here, so I need an x-ray. I said "But I have no issues or complaints, I specifically asked if you did cleanings alone and was told yes." She said why don't you want one? I said because I don't want to spend the extra money unnecessarily on that, in addition to the cleaning cost. She asked if I'd like her to show me prices. I said no thanks. She then offered me the $399/year package. I said no thanks, that was offered by the receptionist. She said "We're not a car wash!".... Well, that's good because I'm not a car. I explained that I specifically asked this twice on the phone, and that if this is their policy then they should make sure that it's clearly conveyed by staff. She dismissed that as not an issue. I said it is an issue, as I will now have done two hours of driving for no reason. She dismissed the miscommunication as not really being their fault and then asserted that she cared about my dental health and wouldn't I like to spend more money? I see why their offices are swanky now. It's an upsell center that behaved just like the car wash earlier in the day that insisted the wheel wells wouldn't get washed unless I bought the more expensive undercarriage package, and then repeated the offer after I'd declined. Scammy, dishonest, disrespectful, rude, irresponsible, poor communication to put it mildly, bait and switch.

I have been to the dentist more times than I would like this year but I keep returning for my…read moreappointments. The staff are friendly and they are also the reason my insurance covers most of my treatment. They informed me my provider had better plans than what I had originally. My hygienist Rebecca was amazing. She was very thorough and explained everything so well. My treatment plan and how it affects me and my health. When I get treatment they offer me a list of items I can have such as a blanket, water, the remote to the tv and several other items. They provide me with glasses for my treatment and a hot towel to clean my face. I definitely don't mind visiting the office when I typically go running.

The level of incompetence experienced from this office is like nothing I have ever experienced…read moreanywhere before, regardless of industry. Either they just don't care or the left hand has absolutely no idea what the right is doing. Everything looks great and I suppose is intended to be impressive with all the latest tech etc. but when a customer experiences as many issues, mishaps, lack of communication, etc. as I have, then none of that matters. I would encourage the office to focus on the level of service provided to your customers and a little less on having all the latest gizmos. Anyone that believes any of that matters while delivering the poorest customer experience ever (what a title to inherit) is sadly mistaken. I literally picked the office due to the glowing reviews but I would advise anyone who likes to avoid hassle and headache to absolutely stay away. Involving the office manager has not seemed to have made the least bit of difference either. I cannot wait for my treatment to be done (IF that EVER happens) so I can find somewhere else in a hurry. The ONLY thing they have done well is to accept payment and it was all downhill after that.

I recently moved to the area and it's always a daunting process to switch dentists, especially when…read moreit's a completely new city/state. I found West Cobb Dental Studio on Google and the reviews were great, so I took a chance and I'm so glad I did! This office is fantastic!! The entire staff is so nice and genuine, they make going to the dentist a pleasant experience (I know, how is that possible?!). My first appointment was an initial check-up, but I had a cavity that was bothering me and they squeezed me in same day, right after my check up. I didn't have to wait weeks to be fit in, they filled the cavity right then. This is now our go-to family dentist, I cannot recommend this office enough!

They are so nice and a complete all in one dentistry. Thank you for taking of the community.read more

I am so grateful for amazing staff that go over and beyond regular customer service. From the…read moreaesthetics to the cleanliness of the offices, to the professionalism and patient-centered services, you'll know you're receiving quality care. I'm impressed with Dr. Smith and the staff who made me feel welcome and relieved my anxiety about my dental health. Also, Dr. Smith worked to solve a mystery on one of my implants. The level of care and support his staff shows rocks. I am so happy I've found his office. You should check them out!- Reverend Bec

Terrible service from their billing. They tried to claim the cleaning wasn't fully covered and…read morerepeatedly sent bills. They also didn't use the agreed upon treatment plan for the filling and ended up using a different material that was twice the cost. There are other dentists around here that are better and provide better service from the staff. I highly recommend switching dentists. Lady that handles billing was rude and short. You've been warned.

I hate going to the dentist but I go to this place because they are gentle to a wimp like me! Great…read moredentists great staff specifically Brooke and Robin! Thank you Drs. Watson and Bowersox for ALWAYS going the extra mile. I love this place so much I switched my daughter from her pediatric dentist to Atlanta West. Thanks again!! -Veronica Brown

I am scared of the dentist, mostly because I used to suck at taking care of my teeth and each visit…read morewas painful. However, at this location I felt really comfortable. EVERYONE was nice. You can tell they take care of the team considering how well they treat their patients. I had to bring my son to the appointment and they were extremely understanding and helpful whenever he was being a kid hahah. I will be 100% returning and voicing my great experience. They're out of network from my insurance and I will still come here, this is an investment I am willing to make. Special shoutout to Lisa, she was indescribably good, and Dr. Nguyen, very professional and non-judgmental. Loved it, 10/10 will recommend

Just waking up from the anesthesia from earlier today!! Just kidding! Hands down, this is an…read moreexcellent practice and they are friendly, very caring and kind. Had a visit with Sierra today-- she is absolutely the BEST! She is very knowledgeable, caring and personable with her patients. My kids just love her! She always make you feel so comfortable. After my procedure, I just loved how she went back taking new x-rays checking over her work-- check that out! Yes!! I was like, " okay, Sierra is a keeper!" Been going to this office for years and will continue to go. Thanks, Dr. B and staff for taking care of me and family's oral health! We appreciate you guys!

I lost trust in the dentist and staff there after still not being refunded the amount my insurance…read morecompany explained that I was due to receive. After I phoned the office a few times, I was refunded $600+, but my insurance provided a breakdown indicating that my refund should have been $800+. So I am still owed a refund for the remaining amount. The fact that I had to call and request the refund was further evidence for me that that trust had been removed from any rapport being built. I also explained that my bite was not corrected based on the filling that had to be drilled after the initial placement (without any nerve blocker to control discomfort). The doctor said, "you can handle it". To date my bite is not correct. Also, the night guard I was sold for $600+, I was never told how to keep it clean or much about its use. Needless to say, I will not be returning. Remove my email from any and all future mailings.

Great group of people and staff. Easy going and makes you very comfortable and relaxed.read more

We have received the best dental care from Douglas Dental Studio for the past seven years. Dr…read more Lichkay is wonderful and very gentle! Our hygienist Chloe is equally as wonderful with keeping our teeth clean while never causing any discomfort. The office staff is so friendly and welcoming. We recommend Douglas dental studio to our family, friends and anyone else who is looking for a pleasant experience.

The staff there is awesome very friendly very helpful. These people are awesome. Place was clean…read more They were also educating me and I appreciate that they really took care of me. And I don't even like the Dentist.

Every single person I interacted with took the time to explain exactly what was going on and what…read moreto expect. The dentist was really empathetic, took time to get to know me as a person, and I feel like she's walking alongside me to improve my gum health. The whole front desk team was welcoming, Raya (sp?) was a true patient advocate, Nancy (dental assistant) was efficient and kind, and Jasmine (hygienist) was gentle and lovely! Thank you for the quality of the care you provide!