Idk what to say but this is a star studded group of people. If I could give it 10+ stars I would. Quite literally have no complaints. Excellent staff, clean building & beautiful smiles read more

The front desk was nice. I thought I was coming in for a cleaning aside from checking a bad tooth. X-rays were painful because I have a small mouth. Some had to be re-taken. I did not get a cleaning. I knew I had a bad tooth and was referred to another dentist for work that would be done latter. I needed a prescription for the infection but it never got called in. I did call the office and ask why they said it would be called in the next day....4 days later still nothing. read more

My appointment was for a routine cleaning. The hygienist was excellent and very knowledgeable. I request her every time.

Dr Bivins is the worst Dr I have ever had the displeasure of meeting, rude arrangement and condescending, took less than 10 minutes with me and told me to go see a specialist for TMJ and other work, front office staff as assistants are amazing. I feel sorry that the poor ladies have to work for such a prick,Dr Williamson was amazing personable and had a wonder way about giving shots so you. Hardly felt anything... Bivins is lucky I did not bite his finger off read more

Absolutely loved my care during my recent visit. The staff were quite friendly, accommodating, knowledgeable, and sanitary. The hygienist 'Olga' was so sweet and informed me of my options when it came to my treatment plan. They performed efficient and quality work, that left me highly satisfied with the level of care given & route taken for treatment. The Dentist, Dr. Dequan Bivins was quite proficient in his diagnosis, and thorough with my evaluation. I highly recommend anyone looking for quality Dental Care in the Douglasville area to visit Byrd Dental Group. read more

Had issues when going for follow ups. Left a review on google. Would never recommend this dental clinic. To much drama, prices are outrageous and major lack of care. read more

my visit went well, staff took necessary precautions due to Covid-19, staff were all friendly and easy to talk to. I was giving great follow up instructions by Aldona before and after my cleanin, it left me excited for the next stage before I get braces. read more

Bad bad bad experience, Dr Mr Arrogant rude no compassion a dead fish type personality and his Accomplice in crime Bethany gave me a bad crown in June and now here I am in September with an infection. Went back to see him and they gave me antibiotics and a referral for a root canal. Please do not go to this office if you are reading this. I should have read all these reviews before i went there. They are horrible and will be hearing from my lawyer. read more

Worst experience at a dentist EVER!! I chose them because the dentist I'd been going to for years was out-of-network with my new insurance. The dental assistant was very unprofessional, as was the hygienist. Like several of the other reviews, they tried to insist I needed an advanced cleaning procedure, to the tune of $114 out of pocket, which I had to sign the waiver to decline. I insisted on a "regular" cleaning", which the assistant said would be done as a one time courtesy. Oh don't worry. I wasn't planning to come back anyway. Do yourself a favor and choose another practice! read more

Dr. Bivins was absolutely awesome! It was my first time there and I was able to get what I needed done the same day(tooth extraction)! He was super nice and gentle, I didn't feel a thing, and it wasn't gruesome sounding like when I got a tooth pulled from another doctor. Nesha thank you for your assistance through it all. My new dental office! Thank you! read more

I will not go back for any reason. They generally know what they are doing, dentally-wise, although nothing spectacular. The problem is they claimed to accept my insurance, then the quotes for difference procedures and services changed every time i went there. When i scheduled my extractions, they first said it would be $500.00 out of pocket. Then they changed it to $250.00 out of pocket. Then, the day of the procedure, it was $1,200.00 out of pocket. When I got the paperwork from the insurance company, insurance had paid for NOTHING, because they weren't in the network, although they claimed to be. I repeat, I will not go back for any reason. read more

The day of the initial appointment I was told that I need a cardiac clearance. My cardiologist said that this was complete bs. Why was I not advised of this days before the initial appointment? They kept asking me how long it has been since I had a cleaning so they could push the pricey deep clean and scaling. Lastly they told me that I had to pay half of the deep cleaning and scaling fees before they would schedule my next Cleaning appointment. I told them that I don't operate like that and walked out. I have read a lot of these reviews that stated they say you need a deep cleaning when you actually don't. Looks like I will be saving mega money by going somewhere else. read more

Dentist is unprofessional, rude to elderly patient I would not recommend this dental practice to anyone

The staff is great! It is without a doubt the best dental experience I've had. The front of office staff was very professional and helpful. Big thumbs up from me! read more

The service's I expected today was great the Staff was very professional and polite. The Dentist was great as well he just have to understand my personality however the Dentist knowns what was best for his patient's. they are pricey. I'm going to try my best to return after my Dental insurance kicks in .Thanks to you all at the Byrd Dental Group. like my Mom always say when your place of business is clean then your cleaner than The Board of Health. I would highly recommend this Dental business awesome read more

Terrible experience with Dr McDonald. I went in for a cap on my front tooth, he hurt me so bad gave me 5 painful shots in a row, my tooth was put on crooked and was the wrong color, and clunkie. I asked for my money back but they refused, so I have to go through the whole painful experience again to get it fixed. My sister brought me and they made her sit in the office the whole time (even though they could see her thru the office window sitting in her car. My advice. Don't go. read more

NO STARS WHATSOEVER. This was the worst experience I have ever experienced in my entire life. I was literally traumatized by this visit. They belittled me and insisted I had to have $2,600 worth of work that day. When I declined I had to sign a waiver before she proceeded to do the cleaning I came in for. Cleaning took all of 10 mins. Picked at my teeth then put some polish on it and nearly busted my lip wide open when the polisher head slipped because she was in such a hurry. Save your time and money. Their offer on a special new patient visit is only for money grubbing and making you feel less than! Horrible! I went to another dentist to get a real cleaning shortly after and they advised all I need was One extra NORMAL cleaning a year. I am 60 and there has been a little bone loss. They lied and were stealing! read more

AVOID THIS OFFICE!!! AVOID THIS OFFICE!! #update- went for second opinion, was told I do not need a deep cleaning, the implant suggested is not needed, and no where near the quote I received, actually 7000 dollars less ...... it was worth the extra drive to see another dentist for the second opinion Horrible experience with Dr. Bivins. The office staff and hygienist were amazing and sweet but no bedside manner with the Dentist. I scheduled an appointment for a cleaning and after waiting patiently for him to come in and look in my mouth for maybe one minute and tell me that ALL my old dental work had to be redone from my previous dentist and that I wasn't getting a cleaning I was a little upset. I told him I wish that would have been discussed with me prior and he said "well that's he way dental works anywhere" and walked off. His assistant offered to clean my teeth after he walked away until they brought me a bill for almost 400 for a deep cleaning and that's out of pocket. I refused and left. I called my husband who also had a visit a few weeks prior and he said Dr. Bivins wanted him to have all his prior work redone as well. Seems to me that he is trying to rip people off. Avoid this office if you care about your money. I feel so sorry for his sweet staff! My family and I will never be back and would never recommend this office. read more

I've been very apprehensive to go to the dentist but finally decided to schedule an exam. Aside from your first exam being free, this place also has great employees and everything looks very nice which helps. All of the people I had to talk to today were very helpful and listened to any questions I had. They explained everything to me in detail and gave me options for getting everything worked on in the future and plans to pay for it all. Overall great experience for a dentist especially. read more

I set up first appt at this place for a cleaning. They examined me and never cleaned my teeth, but claimed I had like 16k worth of work on my teeth that needed to be done. Refused my cleaning. This place is out to ROB you! read more

This had been my dental office for many years while living in Douglasville and Dr. Williamson was the dentist. I had a crown come off and since it was attached to a post, I called to make an appointment to have it put back on even though I had moved to Blairsville. I drove the 2 1/2 hours to my appoint to learn that Dr. Bivins had replaced Dr. Williamson. The hygienist was very kind and professional the entire time. Even after Dr. Bivins criticized her and belittled her in front of me. I felt so bad for her. He came in and told me I needed to have the tooth pulled and have an implant put in. I told him he was not going to pull my tooth and I just wanted him to put my crown back on. The hygienist had no trouble putting it on and taking an x-ray. Dr. Bivens came in, prepared my tooth, put the glue on the cap and post and preceded to reattached the crown. He couldn't figure how to insert the post so it was stuck at the half way point. He couldn't pull it back out or move it at all. He worked for 15 minutes complaining the entire time. He hit my other teeth with his instruments until I thought he was going to chip my teeth. He stretched my mouth continuously for about 10 minutes until my lips were raw from his gloves. He would not stop and let his assistant use the suction to remove the glue and saliva from my mouth until I jerked away and told him I needed some relief. He got upset with me then and went back in and finally broke the post off of the crown. He reattached the crown and told me he guaranteed it would not hold. He sanded down the crown to make it fit but did not buff it so that it feels like sandpaper in my mouth. My jaw and mouth was sore for a week after this procedure. And the crown is still rough feeling. Most of the staff here have been here for a while and are very professional, kind and considerate. I don't know how they work with this doctor! I have never written a negative review before but I felt propelled to let people know what to expect from this doctor. Dr. Byrd, you can do so much better than this. read more

Like others my family and I went to Dr. Byrd dental clinic and was told we could not get a regular cleaning and that we each needed the periodontal scaling. They were happy to provide a print out of what the service would cost without insurance and then the cost with insurance. The cost to me after insurance was $1100 out of pocket (the first time was $800) when asked why the price went up they stated that different insurance (even though I had FEHB insurance). I get home and call the insurance company to find out that I was only to pay 20% of the cost of the service (20% of a total cost of $1450 is not $1100) I immediately found another dentist. However, a couple of months later I received a bill for $225 because the dentist office did not file with both insurance, instead they billed me. I have started looking into a class action lawsuit against this company. Also, reported them for provider fraud. read more

I went to them for a loose filling, and it turned into an estimate of almost $5,100 including an extraction and implant. I was skeptical, so I went to another dentist, at an independent dental office and found out that I didn't need a $2100 deep clean plus Arestin. Instead, I needed a $90 cleaning. I didn't need the extraction and implant because there is nothing wrong with the tooth. In addition, I don't need 4 crowns, I only need 2. The $175 to get a 2nd opinion was well worth the money. Do not choose this dentist office. They are dishonest and will do work you don't need done and make money that you won't pay at an honest dentist read more

First time visit and was disappointed for many reasons. One nice to have throat relax spray but not sprayed in your eyes even by accident. Equipment and computer problems. Found visible thick dust layers on cabinet doors. Then get quote for almost 2000 dollars for treatment of gums but no mention about 2 cavities and tooth extraction needed. Very unorganized read more

Dr. Williamson is an amazing dentist! He does phenomenal work, takes no short cuts and takes the time to explain what your oral state is, services needed and outcomes. I get compliments on my teeth all the time. The only drawback is the office manager, she doesn't have the best customer service skills but the rest of the staff makes up for it. She's the only weak link in a great dental office! read more

The staff is very friendly and everyone has been very professional and genuinely concerned about your comfort.

I have been going to the dentist for over 2 years! Definitely the best dentist in ATL. From the from the front desk, hygienist and dentist they are all VERY friendly and helpful. Ms. Tammy is my hygienist and she is awesome at what she does! I normally hate going to the dentist but, this place makes it much more enjoyable. read more

I went to this dentist in Douglasville because they took my new insurance. Big mistake. All I wanted was a cleaning and an exam. They wanted to talk about replacing my fillings (not anything wrong with them, just old) and a deep cleaning. When I said I couldn't afford all this, they had finance paperwork ready. Really I just wanted a cleaning that my insurance would pay for. I had no cavities and no problems and they were running up a bill over $1000 after the insurance. I don't know if this is a good dentist or a good practice because they did no work for me. What I do know is that they care more about $$$$ than anything else. read more

High pressure. Money grabbers. My husband and I moved to Douglasville and needed to establish a primary dentist for our insurer. We went here and after our exams were immediately told by a staff person we didn't qualify for a regular(no cost) cleaning but needed extensive periodontal scaling . Since we had been to our former dentist only 6 months earlier and had a periodontal maintenance cleaning, we were surprised that in such a short time both my husband and I needed a total periodontal scaling. We were aghast when we got the treatment plans. This procedure was broken down into several sub parts with associated costs. There was even a cost associated with numbing our gums. In summary, a procedure that my insurance plan stated should cost each of us $280 max out of pocket was quoted to us for $670 each. My husband refused to return due to the high pressure tactics of the staff as well as the cost. I found another dentist that accepted our insurance and not only did we find we did not need the extensive work Byrd Dental insisted we needed, but our out of pocket costs were not padded with additional breakdowns and we paid exactly what our insurer plan stated. Our out of pocket costs for both of us was less than 1/2 of what Byrd quoted for one of us. read more