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John Bailey, MD

5.0 (2 reviews)
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11 months ago

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Hi Ramona, thank you for taking the time to leave a review! -Jessica

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2 years ago

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Aspen Dental - Gainesville, FL

Aspen Dental - Gainesville, FL

(87 reviews)

I had a really pleasant experience with this place! The price was pretty affordable for the filling…read moreconsidering I don't have dental insurance, and the doctors, assistants and office staff were super nice and took great care of me! The doctor also told about me getting a crowning for my tooth once I get dental insurance and I appreciated the honesty! Would definitely recommend coming here if you're near the area and you need help with anything dental related!

I am sharing my experience at Aspen Dental on Newberry Road and Dr. Souren Hajjar so others can…read moremake an informed decision before seeking care there. Due to my insurance, my options for wisdom tooth removal were limited, but had I known what this experience would be like, I would have chosen differently. I arrived on 03/31 for the removal of four fully erupted wisdom teeth. Before the procedure, I clearly informed both the assistant and the dentist that I had previously experienced heightened anxiety after receiving a high dose of nitrous oxide during a non-dental procedure. I explained that I was unsure whether I would have a similar reaction but wanted them to be aware. While I was understandably a bit apprehensive about my first tooth extraction, I have never had dental anxiety and did not report it at any point during this visit. I have undergone multiple dental procedures, including root canals with local anesthesia, without complications or anxiety-related issues. However, I later discovered that the dental assistant documented in my procedure notes that I reported "severe dental anxiety," which is completely false and appears to have been added after the fact. I was told I would receive a "low dose" of nitrous oxide (50%). Within about a minute, several local anesthetic injections were administered in rapid succession, and extractions began almost immediately, with minimal communication. I was instructed to alert them only if I felt "sharp" pain; any other discomfort was considered normal. Despite significant pain, but not the "sharp" pain described, I tried to endure it. The procedure was performed at an extremely fast pace. I was not adequately numb for much of it and felt pain during multiple extractions. When I began to panic due to the speed and intensity, the dentist stopped briefly for less than 30 seconds and, almost annoyed, mentioned that if I was going to react this way, I could return another day for full sedation. This was after one tooth had already been extracted and while I was still under nitrous oxide. I did not want to prolong my recovery or pain, leaving me with little practical choice but to continue. Dr. Hajjar did not use this pause to make any adjustments or increase pain management. This was the only time during the whole procedure I was asked if I wanted to stop, although later in the medical record and through verbal communication, they falsely stated they asked me multiple times during the procedure. The entire procedure was completed in approximately 10 minutes and 34 seconds. I know this specifically, because the dental assistant immediately commented proudly on the speed, referencing a timer they had set, as if completing the procedure as quickly as possible was the priority. Dr. Hajjar left barely saying a few words. When I questioned the assistant about the rushed pace, I was told the doctor had other patients to attend to. After standing up, I noticed the clinical environment appeared disorganized and unclean, with tools, paperwork, and visible grime on surfaces. From the time that I walked in at my appointment time to the time I was shown to the front door to leave still in an obvious state of distress, I was in the office for less than 45 minutes. Shocked at how rapidly I was discharged and my emotional state, a family member spoke with the team on my behalf immediately after, as I was still shaken to advocate for myself. The front desk was unaware I had even been discharged when my family member went inside. The receptionist had told them they expected me to be finished in 1-2 hours. When concerns were raised directly with Dr. Hajjar, they were dismissed with comments such as, "not everyone handles procedures well." No acknowledgment of the issues or indication of concern was offered. Later, when I followed up personally, I received a similar response. After reviewing my records, I also identified multiple discrepancies in the documentation of my visit. At no point during this experience was I asked if I was okay or shown any empathy. I understood there would likely be discomfort, but at minimum, I expected communication, appropriate pain management, basic bedside manner, and to be treated with a standard level of care and respect. Instead, I felt treated as a task to be completed rather than as a human being. This experience has had a lasting impact, and I strongly encourage others to carefully consider their options before seeking care with this provider.

Glenn Taylor Jr, DMD MD - Taylor & Ratliff

Glenn Taylor Jr, DMD MD - Taylor & Ratliff

(8 reviews)

I have an excellent personal dentist and he specifically reffered me to Dr. Taylor for graft and…read moreimplant placement. Along the way it was descovered I had TMJ and developed disc displacement with restricted mouth opening. I feel so blessed that God brought me to Dr. Taylor. He's not only an excellent experienced surgeon but highly knowledgeable, approachable, accessible, kind and caring. He developes a thorough patient-centered plan based on the best evidence and he acts with no delays. I felt zero anxiety before, during, and after my arthrosentesis. If I ever need more surgeries, no doubt I will put my trust on him. And the whole teamwork in this practice is excellent. Practice is efficiently organized and staff present patients all the nessesary information clearly and timely. P.S.: on the photo me recovering from arthrosentesis; zero pain meds taken in 12 hours after procedure, just ice and rest.

This is one of those doctors you hope you won't ever have to see, but if you do, Dr. Taylor and his…read morestaff make the experience as pleasant as possible. Let's face it, going to the oral surgeon isn't fun. My experience wasn't for me, it was for my 14 year old son. Our journey with Dr. Taylor began when my son got his braces off in September (a joyous experience) and his dentist called to say they'd seen an abnormality on his jaw in the panoramic x-ray taken after the braces were removed (terrifying info). The dentist referred us to Dr. Taylor for a consultation. Of course, this news was devastating as we pondered the worst-case scenario. How would I tell my 14 yr old he might have bone cancer? Our experience with Dr. Taylor began with the consultation. My first impression of the office was that it was clean, nicely decorated (with coffee station in the waiting area), and a welcoming receptionist. We checked in and were called back to the room within a few minutes. Dr. Taylor could not have been any more sensitive to our situation as he discussed the results of the CT scan they had just performed (the CT only took 30 seconds). My son needed to have a biopsy of his jaw. We left there with a packet full of useful information for his proceedure including pre and post proceedural instructions as well as a Xanax, Zantac, and two Aleve to be taken one hour before the proceedure. We were also given a prescription for a prescription pain reliever to be filled prior to the proceedure. The morning of the proceedure my son took the four pills as directed. By the time we reached Dr. Taylor's office he was VERY relaxed and didn't seem to have any anxiety. Again, the wait was only a few minutes before we were taken back to the room. I was allowed to go back with him as they prepped him. He was given a blanket to keep him warm and his long hair was put in a hair net. Vanessa, the dental assistant, put the sensors on to monitor his vitals while my son rambled on about funny things (he was feeling the effect of the Xanax). Dr. Taylor entered shortly after that and effortlessly inserted the IV. We chatted a few minutes about the proceedure and then I went to the waiting room. Within 20 minutes or so I was called back because the proceedure was done. What a relief to have that done. Vanessa showed me the bone specimin and we discussed post-op care. Shortly after, Dr. Taylor came back in and, as my son was waking, reassured him he'd done great. He also said the sample didn't look unusual and that he felt good about it. Of course, we were cautioned that we won't know for sure until pathology comes back in a week. I had already scheduled the follow-up appointment so we were free to go. I pulled our vehicle to a back door and Vanessa walked the groggy young man out to the car. So, if you ever need to have any kind of oral surgery done, Dr Taylor and his staff are competent and caring and I have full trust in them. When it's time for wisdom teeth to come out, I know where I will be taking my son.

John Bailey, MD - painmanagement - Updated May 2026

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