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    John B Zunker, OD

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

    Services - John B Zunker, OD

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

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    11 years ago

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    MyEyeDr

    MyEyeDr

    2.5(25 reviews)
    20.1 mi

    WARNING: Predatory billing, broken promises, and total corporate stonewalling--AVOID!…read more My wife visited the MyEyeDr on Hunter Road in San Marcos for a simple eye exam on November 22, 2025. We had no intention of getting glasses. Staff approached us unprompted and insisted we could get a free pair entirely covered by our Texas Star Medicaid. We chose specific frames based entirely on that promise. We left that day with an invoice showing a balance of zero dollars. However, three months later, out of the blue we received a $99 bill. Photos attached in case you don't believe us. What followed was worse than the bill itself. We contacted their office numerous times, over a week of unreturned, promised callbacks. Finally reached the "office manager" today on March 19, 2026, only to be told by him--who identified himself only as "Julio" and refused to provide his last name--that there was "absolutely nothing they can do," that we should contact an insurance company we can no longer reach, and--most remarkably--that we were "fired as patients" for having the nerve to dispute a charge resulting entirely from their staff's misrepresentation. We then called corporate billing. Same answer--go back to the local office that just fired you, or call the insurance company you can't reach. A perfect corporate runaround with nowhere to turn. We have the original invoice proving we were told we owed nothing. We came in for an exam. They recruited us into glasses with a promise of zero cost and put it in writing. Then billed us anyway. Then stonewalled us at every level. We are filing formal complaints with the Texas Health and Human Services Commission and the Texas Department of Insurance. A staff member during our original visit even asked us to leave a good review. Consider this our review.

    This business does not care about your time. They don't respect your time. Scheduling an…read moreappointment is useless as they don't care about your appointment time. Got my daughter checked in before her appointment which was at 3:30. I'd say around 3:15. Waited well over 45 minutes just to be seen. I did ask the front desk attendant if there was a long wait, she assured me there wasn't going to be because all the doctors were there today and they were moving patients pretty quickly. So we waited and they did the eye health tests within about 5-8 minutes. Took us to a room to wait for another 15 minutes to see the doctor. Doctor came in, didn't even apologize for having us wait so long & proceeded to do her exam. She finished her exam in about 9 minutes. We will be seeking another practice that does value your time and respects your scheduled appointment. I will not recommend this business to anyone. Please don't waste your valuable time here.

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    John B Zunker, OD - optometrists - Updated May 2026

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