While the waiting room was crowded and a bit chaotic, what matters most is the service provided by…read morethe doctor. Dr. Shaffer was extremely thorough in his evaluation, explaining everything about the procedure thereby eliminating the fear. He ordered an additional test, explaining why, what the tests may reveal, and what to do in the interim. It was my first time at this practice, and with Dr. Shaffer, and I was very satisfied. It took two months to get the appointment, that is my only complaint, but that seems to be the norm in Portland for specialists.

Multiple medical errors and poor hygiene. Doctor Kim did not…read morewear gloves or wash his hands before attempting to scope my nostrils. When I pointed it out to him, he made excuses and didn't apologize. He squeezed sanitizer on and proceeded with scope. I received communication from Sasha that my calcium was 3.2! I am dead with a calcium level of 3.2! I am a nurse so I'm incredibly concerned that someone is leaving this as a message. Then I was told by Dr. Kim's P.A. That my surgery failed. He pulled something from my nostril. I asked what it was. He told me it was my bone. The next day I wrote Dr. Kim. He told me it was a splint that was supposed to dissolve. I repeatedly receive phone calls requesting feedback. I repeatedly left messages regarding concerns. No one circled back. The office doesn't care if it's giving false medical education/information.

Very skilled. He spent lots of time with me. He is confident, experienced, and he cured me! No…read moresurprises, I felt I knew what to expect. Seemed to care about me a lot. I talked to many doctors and decided to go with him and I am glad I did.

Dr. Kaplan and his partner Dr. Sautter are amazing ENTs. I've struggled all my life with sinus…read moreissues and these guys are the best. Very, very nice, spend a lot of time consulting with the patient and very caring. They know their stuff!

He was very knowledgeable, concise to address my issues and proposed options clearly.read more

Dr. Thomas helped me by curing a chronic sinus infection that nobody else had been able to treat…read more He diagnosed the problem quickly and gave me the right medications and I was finally able to get better. Beyond that he is a very kind man with a professional bedside manner. I'm really happy to have found him as a resource if I (or anyone in my family) ever needs an ENT. Highly recommended!

Dr. Thiringer is amazing. After years and years of battling strep throat multiple times a year, Dr…read more Thiringer did my tonsillectomy. He understood how frustrated I was that this was a reoccurring illness and took all measures to ensure my surgery went smoothly. Mind you, this was all during 2020. Fast forward to today...I came back to see Dr. Thiringer for an ear issue. He listened to my story and offered professional advice while giving me the resources and treatment I need to enhance my quality of life. This is THE spot to go to for all ENT needs! Great doctors. Super friendly staff. Highly recommend!

Terrible experience with audiologist, Dustin Bronsdon, and others should be forewarned. He was…read morerude, condescending, and treated me with complete disrespect, all over my missed appointment (due to illness). In so many words he said I wasted his time. I understand I am to blame for not showing up, however, to be shamed and disposed of.

Ok, I was honestly nervous about my appointment after reading all of the sub par reviews but I…read moreneeded to be seen sooner than later and they had openings only a week out. I'm pretty certain they must have fired several employees because I had a wonderful experience from start to end. Scheduling was a breeze, after I got off the phone I went onto their website and was able to print the new patient forms so I could have them ready ahead of time as I was going on my lunch break. When I arrived the intake gal was very friendly but not overly and in a freakish way like some can be lol I had to wait maybe 6-8 minutes for the doctor to come in. She was kind and didn't rush which I appreciate it. She was happy to answer my questions and I felt happy with the end result and her diagnosis. I will absolutely continue to use them as my ENT. Thanks ladies.

I scheduled an appointment with them three months ahead of time and they canceled on me two weeks…read moreout with no notice. The receptionist said it was because I'm out of network. I specifically asked her multiple times if my insurance was excepted... "Call someone else." Take their advice.

I've been a patient of Dr Lewis's for around 30+ years in fact during the last appt we both had a…read moregood laugh about how much older we both were and looked. Dr. Lewis has something special that mixes the right amount of empathy, technical skills and medical knowledge to make his patients have total confidence and look forward to each appt. or to at least not dred it as much as they normally would. Great guy Great physician and Great office staff. If you need to see an ENT Dr then this should be your first phone call...I have referred lots of people to Dr Lewis over the years and everyone of them have thanked me for it.

I saw Doctor Wesley Lewis for some ear pain I was having. His "bedside manner" is fantastic. He was…read moreencouraging, spent time with me, and did a thorough assessment. The office staff were kind and the office itself was decorated quite well. I would go back to this doctor without hesitation.

After seeing numerous ENTs in Austin, Houston, and Portland, having an MRI and a CT scan, and…read moreenduring a sialendoscopy--and continuing to deal with intermittent severely swollen parotid glands for more than 4 years--I cringed at the thought of seeing another ENT. But when my glands were so swollen that they impeded my bite and caused intense pain in my ears, I had no choice but to find another ENT. But I didn't see just any ENT. I saw Dr. Michael Mitchell at Vancouver ENT. He listened and examined and did something no other expert had tried: he put me on a 2-week round of antibiotics, hypothesizing that I had a low-grade infection that had persisted through the years. I returned to Dr. Mitchell's office a month after our visit, and for the first time in years, my glands were consistently soft, and the swelling had not returned. And 2 months after the first visit, I've been asymptomatic. Dr. Mitchell did what no other doctor--some being experts in the field--had done and had been able to accomplish. I highly recommend Dr. Mitchell for his medical skills, his ability to listen carefully without interruption and to think outside the box, and his sweet, kind, and caring nature. He is an asset to the ENT community.

Medical issues can be very scary. In my case, I'd gone to the ER because of neck swelling, and it…read moreturned out to be complex issue that required surgery. The ER team had me follow up with Dr. Nguyen (pronounced 'win') after my ER evaluation. As a result,I recently had neck surgery which Dr. Nguyen performed, and I'm so glad she's my doctor. She looked through historic records and showed me what had been going on in my neck so I understood the treatment plan. At times I was in tears because I didn't know if the cyst was going to show malignancy; fortunately it did not. She was calming and kind, answering all my questions and then some. I had such a great experience with her. Why? *Dr. Nguyen is kind, patient, knowledgeable, and empathetic. *She and her team are very organized, and my appointments have all been on time. * Even if she has difficult news to share, she is still genuine and compassionate. *She informed me of risks and let me know honestly when some pain might be involved. Jeff, her medical assistant, is truly a gem. Every time I interact with him he's extremely pleasant and compassionate, and helpful as anyone could be. No worries about getting information I need, he's got a copy ready for me. His manner is also calm and kind, and I can imagine his patients adore him; he's that kind of person. If you need an ENT, I definitely recommend Dr. Nguyen and Jeff, too; they made a difficult situation manageable with as little worry and pain as possible.

They treat you like a piece of meat. Volume shop with no accountability on the expectation set or…read moreany changes there of. I'm sure capable at the root but they didn't stick the landing in follow up / instilling that trust. Your mileage may vary from mine but I'd avoid Dr Valera and his MA Isaac.

Dr. Baker was absolutely fantastic and I enjoyed speaking with her to discuss the reason for my…read morevisit. She is an active listener and explains her idea of a good plan of treatment giving you the chance to discuss options. She's open to dialogue. Very professional and friendly and it is obvious that her clinical experience is a great help as she diagnoses issues and makes recommendations. She is thorough in all areas of ordering needed tests and sending prescriptions to the pharmacy. I also received lab results back within a day, which for the most part is unheard of. Dr. Baker is the best!