I recently had a follow up visit at the Tanasbourne (Evergreen) location for a follow up audiology…read moreexam and testing by Dr. Raney Ray. Dr. Ray is exceptionally personable and empathetic. Her approach to patients is one of caring professionalism. She is very patient in her explanation of procedures and testing results. Maya at the front desk presented a good first impression of the office environment with her friendly, efficient manner.

NOT EXACTLY GOOD BEDSIDE MANNERS, Dr. Maxwell Furr…read more PDX ENT & Audiology fired me as a patient for missing two appointments over four years when my ear hurts and I need a cancer scope!!! They call themselves audiologists and ENT surgeons, but they are utterly TONE DEAF socially. Way too much West Hills high-altitude attitude here, if you know what I mean. And the staff does not give a HOOT. Sport to them. They do not seem happy. When I asked for my patient records, they said I needed to sign up on their patient portal to obtain my records-- THIS, they are telling me AFTER I am being terminated as a patient. And the rub is this: on this provider portal, there is an option for text/ email reminders. I NEVER KNEW ABOUT their portal. Why the FUDGE was I not shown this system after the first missed appointment!!!??? COMPLETE JOKE OF AN OPERATION... and the world is too nutty for another JOKER! Do others feel this way??? It was a technology issue but the company took no time to figure out what was broken.... I AM NOT A DOCTOR but that does not seem like good medicine. BAD medicine it seems. For reference, this was my message to them upon learning that I was terminated as a patient when needing urgent care... " Subject General Medical Q&A Dr. Maxwell Furr Patient ABCXYZ******* Message For the record: after four years of appointments, I have NEVER received a SINGLE piece of electronic communication in the way of reminders texts, emails or phone calls from PDXENT despite PDXENT having my cell number AND email. Geezus. Broken ****** system... take some responsibility, PDXENT. There was a technology/ security reason why I missed my appointment it turns out. I have many devices and calendars... there was a security lock on a key sharing calendar... I LOVE text-based reminders... or email, BUT PDXENT is THE ONLY provider I have that has NOT historically (say, in the past four years) provided me any reminder notification. My ear hurts, it is not exactly easy to find providers... It is not even that I think the PDXENT patient-termination policy is draconian (yes-- DRACONIAN), ...it is that PDXENT never took time to figure out the disconnect after the first "strike". When did electronic notification become available???? Why did we not deal with this on the first "strike"... My guess is that operations are broken, the staff is generally pissed and the owners are geared on Porsches. Blow. ...that sums it up for me. They can do just that.

Ok, I was honestly nervous about my appointment after reading all of the sub par reviews but I…read moreneeded to be seen sooner than later and they had openings only a week out. I'm pretty certain they must have fired several employees because I had a wonderful experience from start to end. Scheduling was a breeze, after I got off the phone I went onto their website and was able to print the new patient forms so I could have them ready ahead of time as I was going on my lunch break. When I arrived the intake gal was very friendly but not overly and in a freakish way like some can be lol I had to wait maybe 6-8 minutes for the doctor to come in. She was kind and didn't rush which I appreciate it. She was happy to answer my questions and I felt happy with the end result and her diagnosis. I will absolutely continue to use them as my ENT. Thanks ladies.

Showed up for a 1 o'clock appointment. At 1:10 while in the lobby they stated the doctor was…read moreunavailable and offered me another appointment. I live 45 minutes away and was traveling alone with my toddler. They are clearly too busy or not well organized. Either way, unacceptable!

In 9/2025 (7 months ago), due to breathing problems, it was recommended I undergo a septoplasty and…read moreturbinate reduction by PDX ENT, Dr. Amanda Ngouajio. I liked the surgeon a great deal but problems appeared post surgery and were handled very poorly. - The initial surgery date was bumped by the clinic. - Post surgery, I left a message with their answering service about a very large pustule on my nose and skin break-out, concerned it was an infection. No response. - I called back, left a message through the front desk. No response. - We finally set an office appointment, which they rescheduled to a later date. (So much later, it was almost cleared.) Reason was undetermined, possibly an infected suture(?). - After a long wait/healing period, I returned for a postop visit. My surgery had failed; my right nostril had collapsed, a bump remained from the pustule, my nostrils were asymmetrical and my occlusion was actually worse. From function to poor aesthetics as an aftermath, what a disappointment. - Unfortunately, I paid my invoice promptly in full. - Since the problems ranged from every aspect of the clinic (from admin to surgery), I spoke with the office manager. While very apologetic for the overall experience, she promised to look into my billing and call me back. I never heard back, even after 2 follow-up messages, still no response, so I chose to write a review. - I've had to seek out 2nd opinions and solutions, at my expense. Because of PDX ENT, I'm now looking at corrective surgery, additional cost, pain and my face looking worse than when I began. - There are no guarantees with any surgery, understood. I've been patient and professional through this debacle but, I have to say, I can't recall a more unprofessional experience from start to finish.

Shaleen was an absolute dream in explaining, referring, making sure I understood everything. Her…read moremedical assistant, however, needs courses in empathy, sympathy, and knowing how to handle a panic attack when the news isn't good. (Clue, continuing to speak when I'm sobbing, and hyperventilating, IS NOT the option you should have taken). I hung up. No follow-up call to see if I'm okay. AND She chose the end of her workday to call. Next day no call either. A vague yeah for some reason we couldn't finish the call in my patient portal. Then she stopped responding after I told her off, and explained empathy is part of medical care. I would only go back for Shaleen. ONLY. Her staff can suck eggs. Or better yet, take a class in understanding mental health

Dr. Alexander Yu is truly exceptional!…read more I've been seeing Dr. Yu for the past three years, and the difference in my health has been incredible. Before treatment, spring and fall were the difficult due to constant sneezing, congestion, and itchy eyes that made it hard to enjoy the beautiful weather. Thanks to Dr. Yu's care, I get through allergy season with just slightly itchy eyes. My asthma is also much better managed, and I feel more in control of my health than ever before. I've recommended Dr. Yu to several coworkers and family members, and they've all had great experiences too. These days It's rare to find a doctor who is not only accessible, but takes time to listen to patients. Dr. Yu is kind, patient, and always takes time to explain things clearly so I always leave appointments feeling heard and supported. I'm so grateful for the care I've received and highly recommend Dr. Yu to anyone dealing with allergies or asthma.

My allergies are gone thanks to Dr. Yu! He is professional, personable, and kind. I highly…read morerecommend him.

Jennifer is not a good provider. She does not provide good patient care when addressing issues…read morebeyond a general exam. She provides advice that you would get at a natural medical office. Save your time and money, go elsewhere.

This place is super chill. I love it for that. It's easy to get an appointment. I've had good luck…read morewith the NP I see--she listens and takes you seriously. They are never pushy, get your consent for any labs ordered, and don't go crazy and order things that aren't unnecessary. My pocketbook likes them. And it feels like a judgment-free zone. The MA's in the past have been great, but not too keen on the gal who took me in today. Nowhere is perfect but this place is comfortable enough.

Dr. Langer is a excellent hand surgeon, and a great guy. Know's you problems, never rushes you, and…read moreI highly recomend him for any issue involving hands, or fingers. Helped me with a Trigger Finger Problem, and Arthrits in my wrist.

Good luck scheduling an appointment. I've been told twice now that they don't know their own…read moreschedule and to just keep calling back every week till they do. What kind of medical center can't make their own schedule, let alone just flat out not schedule patients because of it.

Be very cautious. Have a look at the trends of publicly available reviews of this clinic. Take a…read morelook at the reviews on Apple App Store and Google Play Store of Baskins new chosen app SigmaMD you are forced to use for your hipaa data, test results, scheduling and communication. It doesn't work. It's unproven. It's poorly rated. You will be very frustrated. You may want to consider a clinic that considers their patients. Stay safe Oregonians!

Exceptional Care As…read morea seasoned healthcare provider, I believe concierge care provides the highest personalized, sensitive and compassionate care a patient deserves. My caring doctor at the Baskin Clinic caught a potentially life-threatening illness. She closely guided me through the ER, hospitalization, and follow-up care. All of the medical complications did not slow down her steadfast support. Over the years I have worked with numerous doctors, both as as a inpatient and outpatient RN, and now my primary care doctor stands out as exceptional. I am exceedingly grateful for the care given by the Baskin Clinic.

Dr. Tremaine and her staff are amazing! I felt so relaxed and the staff is so nice. They even have…read morea dog in the front office to make you feel at home! Not to mention he is the cutest little guy! Every room is decorated to make you feel like you are in a 5 star hotel. Did I mention it is the cleanest healthcare facility I have ever been to. Not only was the staff and facility really nice but I only had to pay a 15 dollar copay with my insurance and they helped me work with my insurance to get a genetics test. No one tried to sell me insurance or medical mumbo jumbo they truly cared about my health and my families medical history. I can not explain enough how much I loved my experience with this facility and staff!

Spineless and illegal billing practices. They upcode and overbill your insurance company while…read moreyou're not looking. Report them to the Oregon DOJ.