Dr. Caro is engaging & doesn't make one feel rushed during the visit, so there's that. He did,…read morehowever, 'diagnose' something that was then totally quashed by today's visit to an ob-gyn. Her words with respect to Caro's opinion: to a carpenter, everything looks like a hammer. Dr. Caro could also not offer any real explanation for present symptoms, but cautioned me to not ride my bike, my primary mode of transport, for the duration. It all felt a bit like guess-work, a.k.a. what I'd been doing in the confines of my own home prior to seeking treatment. A return visit to Dr. Caro is now not forthcoming.
The two receptionists I dealt with were, sort of, two sides of the same coin: one was personable, efficient & present; the other one had an off-putting, distracted manner. The best bit was when she coughed directly & at length into the telephone receiver after asking me a question. Spoiler alert: I had to repeat the answer.
After getting the usual who-are-you info. out of the way, I was told this: you'll be asked for a urine sample, so come prepared! I took that to mean that there would be no water fountain in the office & I had better schlep my own water to the appointment-which I did. Upon entering the office, I immediately saw a water cooler set up with cups for patients' use & I thought to myself, duh, it's a urologist's office, dummy.
In addition to being told to come prepared, I was also told (in response to my direct question) that this office does indeed accept Blue Cross. My scheduled visit, not two days later, included the following information: as it's the beginning of the year, you may or may not receive a bill for our services. We may or may not be in network (for Blue Cross users). Had I known that at the outset, I would have gone elsewhere. -not keen to potentially pay up to 300 bucks for a urine test/urethra check.
The office space itself was tidy & welcoming. --magazines, background music, art on the walls, etc. The medical building is easy to find, located in downtown San Mateo. Dr. Caro's office is located on the ground floor. Bike parking is ample.
