May 16, 2026. Right after we crossed back into Canada just before dark, it started heating up but…read morewe foolishly thought we could get back home to London Ontario. No such luck, when the engine died just outside Windsor, we were able to glide off the 401 to a field. This is 9 pm Saturday night of a long weekend. We lucked out and called First Response Towing. The phone was answered quickly for a long weekend. Gabriel was kind and very helpful. He was able to send a flatbed out to retrieve the car that night, store it in his facility overnight, then pick us 2 up in the morning so we could get ourselves and the car to London the next day. Everything he said was going to happen , did so. The car was safe and properly loaded and secured. The driver was courteous and knowledgeable, picked us up in the morning in Windsor and delivered us and the car to London easily the next day. It was a relief to have it all done professionally, and reasonably priced considering the current extremes in fuel prices, long weekend after 9, and taking us to London. Highly recommended, I would call him before anyone else.

My mom Julie and i were stuck with a dead car battery and they responded quickly, with excellent…read morefriendly service. i highly recommend this towing company for courteous prompt service. thank you so much - Julie Stafford

Paul and Jake were exceptionally helpful and accommodative. They responded on the dot and performed…read morebeautifully. Real folks and great service. This is the service you want!

Doug is a real professional. I was looking for someone to haul my soon to be classic. I spoke to a…read morefew companies, including the large semi auto haulers. Then I found Doug on Yelp. He knows cars and takes a lot of extra care in loading and unloading. I will definitely call again.

When i say superb customer service this Place is all that…read moreplus some! Let me share my experience. I worked with Moe, who was very professional and customer service oriented. He consistently communicated and kept me informed of every single detail of my car repair progress. They repaired my truck after an accident to perfection! And they didn't take long to repair it which is a huge plus, i appreciate the shop's diligence and attention to repairing my truck. I definitely recommend this body shop for your car repairs. I am super satisfied with the quality of work performed. So if you are looking for a reputable, customer driven, professional, and courteous collision shop..look no further than The Collision Shop on Gratiot in Roseville, MI.

Called to see about getting the front windshield replaced on my 2022 F-150 and was told that they…read moredo not do windshield replacements. Yet, the website and other reviews say differently. I was referred to another windshield replacement company, a competitor, or to contact my insurance company. I was really looking forward to posting a rave review, but instead .... Very disappointed.

Fast friendly pickup, exactly as requested. Good value for the cost. Tow was uneventful, would…read moredefinitely use again.

5 star service and fair price. I tried calling 6 companies before I found Gary at top-notch. He was…read morefriendly, quoted a fair price, polite to my wife and let my son watch the car go up on the big shiny truck. I had a car towed from madison heights to Redford and he made it painless.

I needed a tow on a cold day at the end of a week of horrible car problems. I called and they said…read moreit would be $100 to tow from Redford to Farmington Hills. Ok, that's a lot, but I was also towing it kind of far. He said he's get back to me with an exact quote and we got off the phone. He called me back in a minute and asked for addresses, I gave him the address for my body shop in Farmington Hills and told him that I was at a specific gas station on the corner of two roads. He said it would be about 30-45 minutes. I said okay, thank you so much and we hung up. An hour later they weren't there, so I called. He claimed that he assumed I didn't want the tow because I didn't give him the address to the gas station. Mind you, I told him the name and the corner of the gas station and he didn't ask for an address afterwards, but he gave me a time estimate. At this point, I was incredibly fed up. I just waited an hour in the cold for a tow that never came, and he acted like it was my fault. I told him I would go elsewhere instead and hung up. He called me back and half heartedly apologized, then said he could send someone over in ten minutes. I agreed. Mind you, it took longer than ten minutes, and I kind of feel that because of all this trouble I should have been given a discount. I drove behind the tow truck in someone else's car, and saw the driver run a red light with my car right in front of me. The only reason I even give them one star is because the driver was nice and helped me fix my car door that had been bent out of shape by my accident. But overall it wasn't worth it. If you're calling for a tow chances are it's already been a stressful day and you don't need this company adding to your stress.

Very happy with their service. A special thanks to both and Rob. definitely would recommend.read more

I took my wife's car to Groat Brothers because it was leaking radiator fluid. They couldn't find…read morethe leak the first time, but told me to bring it back ,if it leaked again. It did and they finally found the leak, repaired it and also found that a wheel bearing was bad and a caliper was broken. Joey called me and kept me informed of their progress. They did a great job and fuxed everything.

Great customer service and professional! I can't be happier with the communication, value, and…read morerespect this company has showed me. The owner was 100% transparent with time schedules and took care of my truck with out me being there. I would highly recommend this company.

While coming to pick up my car, the owner of the company, Mr. Ferrara turned around in my neighbors…read moredriveway and yard past the sidewalk, leaving tire imprints in his yard. Mr. Ferrara was rude to my neighbor when he pointed out that he had drove on his yard. This has left a lot of tension between myself and my neighbor. Would not ue Hawk Services again.

Great towing service . Their trucks are clean & drivers are knowledgeable doing their job . Prices…read moreare fair when checking with other companies in the area . Would use again

Nelly and James did a fantastic job moving my '62 Ford Galaxie. They took great care in loading…read moreand securing it. Very knowledgeable and professional.