This company was supposed to help with roadside assistance through my car insurance. Spoke with…read moresomeone on the phone, he was kind and said it would take him about 90 minutes to be here. After no updates for 2 hours, I texted asking if he will still be making it out. Mind you, this is road side assistance in Michigan winter weather. I see that he read the text, and get a message from State Farm saying that ZAD Towing will no longer be coming out for assistance. I then got a text from ZAD claiming State Farm removed the job from their list. If you need someone reliable, go elsewhere.

This company was great. My Driver was very careful with my bike, he gave Great service, he…read morecommunicated well, he was very helpful and friendly and the service was at a great price. I would definitely recommend

Incredible service! The owner spent all Sunday afternoon going WAY over and beyond to help me get…read moremy camper off the side of the highway and back home. First, the owner himself was sent to the wrong address with an incorrect job description by All State Roadside service. He was calm and jovial anyway. Calling me, he got to the place needed, but didn't have the equipment needed )based on All states description what was needed). He checked it out, went back for a different truck AND found a tire for the camper by searching his yard. (I couldn't find anything open). He changed the tire, hauled it home, parked it just how we wanted and kept on smiling four hours later. I still have the tire. I will now ALWAYS call them if I'm near by. I hear he just bought this company- I hope he stays friendly- even after years of crabby jerks on the side of the road.

Quick response, was there within minutes and pleasant to work with. Allowed setting the front of…read morethe car down on stands to facilitate changing the broken ball joint. Fair and honest. Would not hesitate to use again.

First time i had their service they brought me a truck and took mine, during lock downs when…read moregetting a radiator was a two week wait. Second time was Friday when my non communicating company made a lot of errors and was going to abandon me 700 miles away from home due to a broke down truck. Joey's driver conveyed me back. A life saving company that really cares about what they doing. They take great care when hooking to my tractor and patiently followed me to a spot to drop empty company trailer in legal TA parking in Duncan SC, so it would not be impounded. Great company and Tim Johns great driver and professional. Thank you!

Awful service, angry people, and no respect for the customer. When I first spoke with George he…read moresounded like a cool guy, respectful and straight forward. George and I agreed on a price and arranged a pick up time. After agreeing on the contract John calls back and tells me he is charging a dry run fee of $150 because he went to pick up the vehicle and it was not payed for. Are you kidding me? Shouldn't a driver, "who has years of experience" as they say, know to call the pick up location before driving out to pick up the vehicle, to call the customer and tell them there are more fees, to at least stick around at the pick up location and work with the customer knowing that this business always has many types of situations. The driver instead leaves immediately, calls no one and decides to cheat extra money from his customer. The worst part is I decided to pay the dry run fee and call it even, but then John disclosed he will now charge more money for each hour he waits around. What! Unfair and scandalous way to treat a paying customer. Paying top dollar of 650$ to move a vehicle 35 miles and this is what happens.

Top professionals--very responsive to your auto needs Been…read moredealing with company for 30 years

I took my truck there for brake service, they said I needed brake line repair, which I considered…read moreto be true since my brakes went out when I was out driving. They also said needed brakes, calipers rotors all around, they said everything was $ 2200. I let them do the job, they said it would take a week, it took them 3 weeks, then when I was ready to pay the guy tells me $4200. I said the quote was $2200, then he says oh well, I'll give you the discount of $3800, are you serious? I asked for my truck back , now it's $2200. I paid, they said they would be finished up that evening, I asked could they bring to my house, no problem, tow truck comes but my truck in yard, don't knock on door or nothing, just so happen I saw him, I'm like where's the keys, in the truck, this man in such a rush. I say where's the hub caps to the wheels, he look he say on front seat, so you can't put everything back like it was. I drove it it seem fine, brakes work, but they emptied the gas didn't even replace it, I mean zero drop, I don't think I could go to the gas station, I had to call AAA. This place sucks and a rip off! Don't go here ever! Don't even get gas there!

woke up to go to work & my car wouldn't start. called escort towing & spoke with Brent. he was…read morevery professional, helpful & had a tow truck out to me within 30 minutes of me making the call. I would recommend this company to anyone that is having car troubles.

Great service , super fast with good prices and friendly drivers . It happened that I called…read moreSaturday night other few towing companies but they all had answering machines. I got lucky with Lorenzo's that came in matter of minutes. Text them you will be satisfied and safe with them.

Super fast and really nice guys. Also by far the least expensive of the 5 tow companies i called…read morenear downtown Royal Oak. All the other companies wanted 1.5x-2x the cash price I was quoted and paid. They were on time, and not only beat me to the drop off location under 2 miles away, the car was already off the back of their truck and exactly where i'd asked him to leave it far up the driveway. I was impressed with the maneuverability the driver had with that big truck and my car on the back. Thank you both again, and you're who I'll be calling first if I need help in the future!

Don't get them to tow your vehicle because they will rob you. They will steal anything left in your…read morevehicle.

One of the nicest people doing a great job very caring The amount of time he took was right on to…read morehis estimate time given took great care of of my car

Lakeside was at my home within 45 minutes of a phone call. Jacob was very professional and treated…read moremy car like it was his own! He also came into the Ford Service Area and spoke with the Advisor. First class, and my go to!

Prompt, professional, courteous and friendly. Lakeside took…read morecare with my car to deliver to the dealership for electrical work. A-plus.