first off she is very rough around the edges. she needs to retire . she is very rude and not…read morefriendly to my dog or me . I felt something was off the moment I went into her in home grooming salon Or torture room. my dog was a mess for a week he could not stop shaking I don't know what she did to him but I would never take him back there again you could tell on his eyes he was abused in some way I know my dog so well that something bad happed to him there. do not take your fur baby to her she has bad energy and it showed . protect your baby and stay away from this horrific grooming place!

I love this groomer! She has been grooming for 35+ years. She is quick and efficient. She trims my…read moredogs nails shorter than any other groomer in town. I am a once a month customer!

1 Star I had an…read moreextremely upsetting experience with Omak Animal Hospital and would not recommend them. Last week, my 14-year-old Yorkie was in critical condition. I called around desperately trying to find help and was told by Becky I had to pay $130 upfront just to be seen because it was considered an emergency. After arriving, we waited about 45 minutes while my dog continued to struggle. When we were finally seen, the vet provided a high-cost estimate that only addressed symptoms and did not give us clear guidance on whether this was end-of-life. Then we were told the clinic was closing for lunch and we could return later--but likely wouldn't be seen again for hours. At that point, we left because our dog needed immediate care. We went to Okanogan Veterinary Clinic instead, where they got us in right away and treated us with compassion and honesty. We ultimately had to put our dog down. The situation got worse afterward. A week later, Omak Animal Hospital called demanding payment for labs. When I called to pay the $200 bill, Becky told me it was now $250 because they had "held a spot" for me. She also claimed my initial $130 payment had been reversed (which I did not do), She accused me of stopping my bank from payment, and said I owed $200 plus additional fees of 50$ because they held a spot for us! When I tried to resolve the situation and pay what I owed, Becky transferred me to Cindy, who was immediately rude, talked over me, and threatened collections and small claims court. She also said she didn't trust me to call back and pay, even though I was actively trying to pay during that call. This experience was stressful, unprofessional, and completely lacking compassion--especially during a time when I had just lost my dog. I strongly suggest going somewhere else for care.

Do not take your beloved pet here. The receptionist was…read moreextremely nice, but there was a woman beside the main veterinarian (possibly an intern) whose behaviors were creepy. This woman (bob light brown or blonde, tall, slender ) came into the room I was waiting for a veterinarian, stood and said nothing. I had to ask if she was there to look at my cat. She was extremely ill mannered the entire time. She commanded me to hold my cat, then without any warnings, she inserted a stick into my cat anal. If she told me that's what she was going to do, I would cover my cat's head and legs with a cloth. When I explained to her about the cares received from another veterinarian prior, she acted as if I was lying and said " what? is it really? oh, I have to check that", and ran to back room. When I showed her my cat's woulds, she just stood in the room, and ignored me. I suggest you don't let this woman touch your pet or even come close to you and pet. Her behaviors are disgusting.

They went above and beyond to help me find my dogs rabies documentation because the one I brought…read morewas expired. They called two different veterinarian offices for me to get the verification. Very very kind and my dog looked beautiful.

An absolutely amazing team. Does perfectly with our medium sized labradoodle, and tiny cavapoo. We…read moremake a huge effort to get in every time we're in town (3-4 times a year) cause they are just that much better than the groomers in Bellevue and it feels great too to support a wholesome local business.

Great clip job on our golden doodle. Super friendly and reasonable price. Will definitely take him…read moreback. Highly recommend them.

From the owner: Locally owned and operated. Our staff love and care for you and your pet like family.read more

I have two 13year old Cocker Spaniels who I love and adore but they are older and very attached to…read moretheir momma. Usually, I have a regular pet sitter but this time she was not available so since K9 Country Club had been under new management for a while and the reviews were wonderful I decided to give them a try. We dropped in to get a tour and immediately we received a personal tour of the entire facility. We were very impressed! They stayed a week and were very happy and bouncy when I picked them up. K9CC was very accommodating and follow all directions for food and meds. Everything had been clearly labeled by K9CC and I had also requested my babies have a bath before picking them up. Randy, their groomer is excellent! He was very sweet and loving with both my babies and they loved him right back. They looked fluffy and smelled great! They were obviously well cared for and we will definitely return. Teresa Evans

I am writing this review to document my personal experience so other pet owners can make an…read moreinformed decision. My dog, Koa, was boarded at this facility on two occasions: July 3-5 and July 10-14. I cannot determine during which stay he became ill. When I picked him up on July 14, he was noticeably lethargic and not acting like himself. Later that evening, his condition declined rapidly. He became disoriented, was unable to stand to go outside, and his temperature measured 106°F. He was rushed to an emergency veterinary clinic and admitted immediately. Over the next several days, Koa's condition was described as critical. His white blood cell count was dangerously low, he continued to spike high fevers despite continuous fluids and cooling measures, and he required round-the-clock hospitalization. Multiple veterinary teams repeatedly prepared me for the possibility that he might not survive. I was told more than once that his prognosis was very guarded and that we needed to be prepared for the worst. He underwent extensive diagnostic testing, including imaging and a bone marrow biopsy, and ultimately required transfer to Washington State University's Veterinary Teaching Hospital for ICU-level and internal medicine care. He remained hospitalized for nearly a week. The drive to WSU was approximately an hour and a half each way, and I traveled whenever possible just to see him during limited visiting hours, not knowing if each visit might be my last. Despite exhaustive testing, no definitive source of illness was identified. Koa ultimately survived due to aggressive medical intervention, including prolonged steroid therapy and the advanced care provided by the critical care and internal medicine teams at Washington State University. His total medical expenses exceeded $12,000. The owner of the boarding facility was contacted on the morning of July 15 by my boyfriend to inform her of the situation and to ask whether any other dogs had been ill during that timeframe, as this information could have assisted with veterinary diagnostics. Although I am the legal owner of the dog and the individual listed on all veterinary and boarding paperwork, the facility owner never contacted me directly by phone or email. I would have expected direct communication with the registered owner during a medical emergency of this severity. To this day, she has never reached out to me personally. Koa survived, but his recovery was long and difficult. He required months of steroid therapy with significant side effects, including excessive thirst, increased urination, and loss of bladder control--none of which he had experienced previously. Initial attempts to taper him off steroids resulted in serious complications requiring further medical intervention. He ultimately required additional long-term medication and ongoing veterinary monitoring. The emotional distress of nearly losing a family member after trusting a facility to care for him is something I would not wish on anyone. Beyond the medical crisis itself, the lack of direct communication with me as the registered owner was particularly difficult. I am not making claims of legal fault or causation. I am sharing my experience. Pets are family, and facilities entrusted with their care carry a significant responsibility. I strongly encourage anyone considering boarding here to ask detailed questions about illness monitoring, emergency response procedures, and communication expectations. I sincerely hope others take the time to think carefully before entrusting their animals to this boarding facility.

This is my vet. Dr. Marrone is very interested in serving your pet with honest consults to help…read moreyour pet. We moved to Seattle 5 years ago and haven't been satisfied with the total care of our dogs. We also were constantly referred to specialists, because the vet there does only basic care. So now we drive back to Winthrop for our Dogs care. I'd rather drive there for shots teeth cleaning and other services than spend 500. - 1000. On vet services because it's Seattle and they can charge more. Our Bassett Hound loves him too.

While on a hike during our a recent vacation in Winthrop, another dog charged and bit our dog,…read moreleaving a considerable gash. We called these wonderful folks and they were able to squeeze us in immediately between other procedures they had scheduled for that day. They stitched up our pup in no time and sent us home with all the medicine. They couldn't have been nicer about the whole thing! Thanks to them, what was otherwise a jarring experience ended on a good note.

Malachi does such a great job grooming our bernedoodle! You can tell that he loves dogs too. Highly…read morerecommend!!

I am a regular scheduled customer, I have a long haired collie that I inherited about two years…read moreago, when I received her she was about 8 years old and had not received the greatest of hygiene care. I called and they came out the next day giving her the greatest care. She gets excited when she hears Amand's voice knowing she is going to get pampered. Amanda does a great job, highly recommended....

Outstanding grooming. Jackie did a wonderful job on my little dog who is nervous and doesn't…read moreusually like to get groomed. She is the best groomer and experience by far. My little Bean is a happy girl and we can stop petting her cause she is so soft! It has increased her confidence as well.

Everything. My dog gets supreme attention and a great bath and hair cut. Cooper loves coming to…read morehis appointment. I'm grateful to have this restocked resource for Cooper

I took my small (8.6 lb) Lhasa Apso in for grooming. She was groomed about a month prior, so just…read moreneeded a bath and trim. I also booked my daughter's Border Collie for a grooming and de-shedding. I was happy with the Lhasa's groom, b it quite surprised at the $100 (plus tax) charge. The BC, however, was bathed but NOT de-shedded. I mean, there's still hair everywhere. And no clipping at all. Another $100 (plus tax). So, overall, not pleased with the pricing on the little one nor the results on the BC. Will not return.

They did an amazing job on our pooch Charlie. She looked like a brand new dog . Will keep using…read morethem for sure...