The kennel was average, no frills, and could have probably used a deep cleaning. My dog was…read morereturned to me alive and unharmed, if not soaked and dirty. The appointment didn't really meet our expectations. Edit: To call me a liar on a public forum is where I draw the line. 1. I called you weeks in advance to tell you that our dog was in season. Your response was "no problem, we have a special kennel fully fenced. We'll keep her in there." When I came to drop our animal off you stated "oh, I forgot." And I only agreed to the crate being used because you said she'd be out of it twice an hour. 2. The water bowl had to have been spilled much earlier than when she "saw me and excitedly knocked it over." The bed, and her were soaked, to a degree that she had to have been kept in a soaked cage for hours. 3. When I came to get her, there was no one around to release her. So I did your job and collected my now filthy animal. 4. The kennel and office are in disgusting condition. You really should stop lying online and get to cleaning. I will never recommend your services to anyone. Have a nice day.

Awful experience.... I went to drop my dogs off and had a scheduled time set up in advance for drop…read moreoff. But upon arrival no one was there to greet me, there was no way of getting in touch with anybody and I waited for at least 45 minutes before giving up. Unfortunately, it put a huge damper in the day as the reason I needed boarding was because I made an appointment several months ago and needed to go to it and know my dogs were in a safe place. It ended up being an incredibly stressful day, which would not have happened if the owner had been professional and been there to greet me at the time we determined. I also was unaware on coming that it was a very small place, and the dogs look scared and uncomfortable. It made me really sad, I definitely recommend going somewhere else where you will be treated with respect, and acknowledgment, and where your dogs will be too.

My fiance and I are not from here. This facility had last minute open availability, and the…read moregentleman was super friendly on the phone as well as in person. When we had arrived we had noticed how clean it looked. We were super pleased with our experience afterwards. Definitely looking forward to coming back!!

I'm staying at the condos across the way and all we could hear was a dog crying in agony! We…read moresearched for almost 20 mins and tracked it to the Animal inn. Please be aware the dog was a larger size Yorke looking dog we tried to get her name but the baby had no collar and the lady would give it to us. It sounded like she was stuck and we know she was cold! clearly cold with temperature 40 degrees and falling. Please be aware the dog came right up to my friend. The lady gave excuses like she needed to go to the bathroom but when I arrived nobody was monitoring her and she was freezing! If you think this was your dog I would be happy to confirm. Just FYI it also appears the kennel has no heat.

Great knowledgeable Vet! Kind and very smart. I wouldn't definitely choose her! And her staff is…read morejust as amazing as she is!

We've been seeing Dr Fehr for probably 8 or 9 years. Always efficient, kind and in emergencies…read morehelps. The staff is as wonderful. We have a pup that requires a bit more TLC due to Addison's and the team provides excellent care and info. Never a moment when we've felt like the cost of care has been high for the great services provided.

I was on vacation in Chelan when my dog started limping and licking his paws. After a few days of…read morethis, I decided to not wait until I was back on the west side. I'm so glad I didn't wait because Dr Shelton and the folks at the Lake Chelan Veterinary Hospital are above and beyond... 1) Dr Shelton is everything you'd want in a Vet (and much more): attentive, kind, knowledgeable, and conscientious of pet owners' finances. He completely put my (normally grumpy) pup at ease. He took more time that I expected to make sure I understood and was satisfied with my pup's health and any next steps. 2) They are convenient: I got an appointment the same day I called. 3) It was clear Dr Shelton builds rapport with his customers: everyone coming and going seemed to have some kind of 'hello' or positive interaction with him. I highly recommend this practice. I'd take my dog back to Dr Shelton in heart beat.

I can't say enough awesome things about this clinic. Dr. Shelton is exceptionally compassionate and…read morecaring. He came highly recommended to me by my vet in Issaquah, Wash., when we moved to Chelan last year. Dr. Shelton listened carefully and thoughtfully to me, the customer, and in fact asked specifically how much treatment I really wanted for my geriatric 19-year old kitty when I brought him in before proceeding with any tests or examinations. He explained things thoroughly and respectfully and offered several treatment options for his condition. His goal and mine were to make my kitty as comfortable as possible until he was ready to go. The staff at this clinic are the cream of the crop. They truly love animals. They are caring, kind and thorough. They called regularly to check on my kitty's progress and offered to be available if I needed them in an emergency. I would highly recommend this clinic and this staff of professionals.

Since Dr Isenhart retired I have encountered lack of compassion & higher costs…read more Last year I had to have my dog put to sleep. While holding his little limp body, I could hear laughter from the staff. No consideration for my grief was given. Also, even though I have always paid my bills with them, at time of service, I called to see if I could make a payment arrangement for my new dog, which was sick. The uncaring answer from the receptionist was, No, not really. Disappointing to say the least.

Alright my old man dog had to get the twice over and the staff was very nice and gave me the…read moreanswers I needed for my dog. The vet told me I needed to do specific things to keep my dog healthy and I'll have to take him back in January. One thing I loved was they remembered my dogs name but my dog hates cats and they have roaming cats lol but I'll always bring my dog here

I really like the veterinarian at Lakeland veterinary clinic. We were on vacation in Manson &…read moreneeded to have our dogs seen by vet because Ellie's skin was so itchy & she continued to scratch. They were able to get her a cytopoint shot and it gave her some relief.

We finally had to say goodbye to an ailing 16 year old cat of ours named Katie. Such a…read morecompassionate veterinary clinic. We reached out to the vet in Chelan that had seen our cat before. Their response? The Chelan veterinary clinic was more concerned about themselves; a weak dying 16 year old cat was a rabies threat. We would have to go elsewhere. Shame on them. Dr. Kathy and Heather Vet Tech were awesome. Katie is at peace. Thank God. They sent us a card. Blessings.

These guys are precious. We left our high maintenance mini schnauzer here over Memorial Day…read moreweekend. When we picked her up 4 days later she was still alive and full of energy. But as soon as we drove off, she fell right asleep. That's a sign of a good dog boarding place - they keep them active all day long to minimize stress. It also happened to be our dog's birthday weekend, so they took a few photos of her with a birthday hat on. I know, kinda gay, but Coco HATES hats but in these pics, she actually looks like she's smiling. It's small touches like this that really show how much they care about creating a great experience for each dog staying with them. The owners were very friendly and accommodating, you can tell dogs are their life. Their only stipulation is that you have to have your dog's medical paperwork in order. Rates are very affordable, considering the remoteness of the place, yet the relative proximity to Chelan. If you're spending the weekend around Lake Chelan and you want your dog somewhere safe and secure nearby, try this place.

I trust this awesome family owned dog boarding operation and so should you. I brought my dog here…read moremany times for boarding while I went out of town and I'm truly grateful for their excellent responsible, safe dog boarding service. I have left my dog for boarding from 1-5 days a time and when I returned to pick her up she was fine,dandy and clean. I can give chelan dog boarding my recommendation !