My fiance and I are not from here. This facility had last minute open availability, and the…read moregentleman was super friendly on the phone as well as in person. When we had arrived we had noticed how clean it looked. We were super pleased with our experience afterwards. Definitely looking forward to coming back!!

I'm staying at the condos across the way and all we could hear was a dog crying in agony! We…read moresearched for almost 20 mins and tracked it to the Animal inn. Please be aware the dog was a larger size Yorke looking dog we tried to get her name but the baby had no collar and the lady would give it to us. It sounded like she was stuck and we know she was cold! clearly cold with temperature 40 degrees and falling. Please be aware the dog came right up to my friend. The lady gave excuses like she needed to go to the bathroom but when I arrived nobody was monitoring her and she was freezing! If you think this was your dog I would be happy to confirm. Just FYI it also appears the kennel has no heat.

The kennel was average, no frills, and could have probably used a deep cleaning. My dog was…read morereturned to me alive and unharmed, if not soaked and dirty. The appointment didn't really meet our expectations. Edit: To call me a liar on a public forum is where I draw the line. 1. I called you weeks in advance to tell you that our dog was in season. Your response was "no problem, we have a special kennel fully fenced. We'll keep her in there." When I came to drop our animal off you stated "oh, I forgot." And I only agreed to the crate being used because you said she'd be out of it twice an hour. 2. The water bowl had to have been spilled much earlier than when she "saw me and excitedly knocked it over." The bed, and her were soaked, to a degree that she had to have been kept in a soaked cage for hours. 3. When I came to get her, there was no one around to release her. So I did your job and collected my now filthy animal. 4. The kennel and office are in disgusting condition. You really should stop lying online and get to cleaning. I will never recommend your services to anyone. Have a nice day.

Awful experience.... I went to drop my dogs off and had a scheduled time set up in advance for drop…read moreoff. But upon arrival no one was there to greet me, there was no way of getting in touch with anybody and I waited for at least 45 minutes before giving up. Unfortunately, it put a huge damper in the day as the reason I needed boarding was because I made an appointment several months ago and needed to go to it and know my dogs were in a safe place. It ended up being an incredibly stressful day, which would not have happened if the owner had been professional and been there to greet me at the time we determined. I also was unaware on coming that it was a very small place, and the dogs look scared and uncomfortable. It made me really sad, I definitely recommend going somewhere else where you will be treated with respect, and acknowledgment, and where your dogs will be too.

I do not recommend Lucky Paws Luxury Pet Retreat in East Wenatchee…read more My partner and I boarded our cat with her for 7 days during the height of summer. She assured us our cat would have air conditioning in the small outbuilding she used for cats (however it was shut off when we arrived but she promised to make sure it stayed on while they were there) as well as regular visits from the owner and cage cleanings. Looking around the yard, it was covered in dog feces and we both had a funny feeling but we stupidly ignored it. We returned after our trip to find our cat as well as their bedding, soaked in urine with feces all over the floor, the AC completely shut off in the sweltering heat. In additon, food and litter were scattered across the bottom of the kennel (obviously it hadnt been cleaned, likely at all during her stay) and a traumatized cat. She also charged us more than we were quoted.

Incredible facility that is committed to affording your boarded pet the best possible environment…read moreduring a stressful time. My dog Hoss had his own room that was air conditioned. The exercise area is a shaded huge yard with lots of grass and it even has a fire hydrant. Pick up and drop off were very profesionally handled and every question answered. I took his favorite brand of food and his dish and he was a pretty happy pooch when I picked him up. I was having surgery and the staff and owners were very understanding and helpful when my schedule needing to flex a bit. I recommend them and would trust them again unreservedly to take care of my buddy.

Highly recommended kennel! First time I did not worry about leaving our fur baby! Felt like it was…read moreour dog's "home away from home". The place is clean, secure, easy booking, great communication and wonderful staff. Our dog came home happy and a little tired from all her play time.

From the owner: Keeping your pet comfortable and safe during their stay with us is extremely important to us. We…read moremake sure our guests get lots of one on one attention and plenty of exercise.

Before picking up our adopted kitty they called us and said she had to be put down. They said…read morethere was two kitties we could adopt. We drove an hour to go get the two kitties and when we arrived they had let someone else adopt them. Not a good experience.

I adopted a cat that had a cold, I was told that the cat was treated for that cold and she should…read moreget better, but she did not! Beware of their sick cats. If they don't get better, then you are on your own! I'm not sure why they would put a sick animal up for adoption, but they do. Lesson learned, Just be careful when picking out any animals from the humane society.

This is by far the best doggy daycare I've ever used. They are so caring I'm new to the area And…read moredidn't have a veterinarian I asked them about a veterinarian because my baby had an ear infection, not did they only recommend a veterinarian they came to my house and picked my dog up and took him to the vet on a Saturday. My Bram will only go to them from now on. My dad comes home tired and well behaved

My dog was happy when I picked him up. No kennel cough like a place further west. .read more