Had an unknown issue with my septic (filled without sprinklers going on). I needed some help pretty quickly. I called late afternoon. I was told pumping would be about $400 on top of addressing the problem. They came first thing the following morning (7:30am). Marvin pumped only what he needed to assess the issue. He found the electrical connection box completely submerged. He drained it and added sealant to reduce the chance of future fluid intrusion. He tested components and pulled and manipulated the pump. He ensured all worked well and tested three times to be certain all was working well.
He was professional and personable. He gave me some easy to follow maintenance advice as well.
This was a time some companies would take advantage of the customer (immediate need of service). In the end, the limited pumping (only what was necessary) and the quick work resulted in a change well under the $400 quoted.
It is nice to find service providers who are honest and don't take advantage of their customers. read more