In 2014 JoeSal rebuilt my sunroom due to leaking from the roof above, and also installed a new roof. Total cost was $25,035.86. On September 9, 2021 I informed them via e-mail and voicemail that there is now leaking in the exact same spot by the windows that caused the initial leaking and need for mold remediation. I asked that someone call me back as soon as possible to help remediate this issue. Since then, the same leaking has occurred every time it rains to the point where buckets/towels have to be placed throughout the room. I have sent video of this via e-mail, and requested a return call via e-mail and voicemail numerous times with no response. The owner finally informed me that they would call me on 29SEP, and would most likely be able to come look at the issue on 30SEP. I have not heard back from them since, despite numerous additional calls and e-mails .
I reported them to the Better Business Bureau, and they did not reply to their requests, resulting in a lowering to C rating. read more