Very unprofessional, lots of foul language. Definitely not kid friendly environment. Drop hair…read moreclipper on the the floor in the mists of the pandemic, did not clean before continuing to use it on me. Hair cut was a butchered job not clean and tight like he shows on his face book page. Was not happy so I called him to see if he would fix it and he laughed at me and said it's hair it will grow back. Then banned me from his shop.

Quick, takes walk-ins, efficient, polite. Needed a cut on my way north for a vacation and they…read moreobliged even on a tight schedule. Excellent skin fade.

You can trust these guys with your beard!…read more I'm in town doing a show at Old Sturbridge Village for the fall and I need to maintain a really great beard. Being from out of town (and having finally found the right barber in NYC) I was worried when it came time to get a trim, but THESE GUYS ARE GREAT! Not only did they do a fantastic job on the beard and hair, but they gave me some good tips on how to maintain it and continue to grow it into the shape that's right for my face. The only place I'll go while I'm in town! You should too! Thanks guys!

Finding a quality men's barber in rural central Massachusetts proved more difficult than I…read moreexpected. Most shops I came across were either classic small-town barbers offering basic cuts or salons geared primarily toward women's styling. Then I found Roots Barbershop & Lounge in nearby Wilbraham, and it felt like discovering a big-city grooming experience hidden in a quiet New England town. Housed in a beautifully restored historic building that once served as both the town's post office and train depot, Roots blends old-world charm with modern style. Inside, antique pieces mingle with contemporary décor, creating a space that feels both refined and welcoming. Though the shop is intimate, the thoughtful layout, with barber stations lining the walls and a lounge-style waiting area in the back, keeps it feeling open and comfortable. I arrived just before my appointment, and Ryan graciously cut short his lunch break to get me in, which immediately spoke to the level of customer service. As soon as he heard my Texas twang, we struck up a conversation about his South Carolina roots, making it feel less like an appointment and more like catching up with an old friend. That easy conversation also made it simple to communicate exactly how I wanted my haircut. The haircut itself was outstanding. The fade was clean, the beard trim was expertly shaped, and the finishing touches elevated the entire experience. Ryan used a straight razor to clean up my cheeks and neckline, a service that's becoming increasingly rare and finished everything with a hot towel infused with subtle notes of jasmine and honeysuckle. It was the kind of grooming ritual that reminded me why a true barbershop experience is about much more than getting a haircut. Thirty minutes later, I walked out looking sharper, feeling refreshed, and wondering how a shop with the quality and service of an upscale urban barbershop ended up tucked away in a small Massachusetts town. If I lived anywhere near Wilbraham, Roots Barbershop & Lounge would be my barber without hesitation.

Staff is very friendly and helpful. The best barber shop around for miles…read more Both my Dad and I go here when we see in town.

I was looking for a new Barber myself and decided to check this place out and I am very pleased…read more he Cut my hair very professional way my hair was long and thick he made it look better and shorter I am definitely returning back again when I need haircut again I'm glad I stopped by today. I give them A++++++++

Savannah was absolutely great this morning. I've had the same barber for 30 years and couldn't get…read morein this week but Savannah nailed it. Couldn't be happier

Fast, great cuts, super well priced, good vibes, clean shop. This place is fabulous. Anthony B was…read morewrong.

Been going to the daily grind for a couple of years now and every time I walk out I'm in a better…read moremood than when I arrive. Sure I get a quality haircut, but it's the barbers' attitudes here that really make the difference. Every single one of them is a quality cutter but more importantly every one of them is friendly and have a welcoming vibe. Even when it's busy they never seem overwhelmed and take time to say hello and smile. I've seen them handle people with disabilities as well as alternative lifestyles and they welcome everyone here. I like that you can easily make your appointment online. Sadly, they had to add a step where you need a basic account to book because they had so many people no show on them. They are very reasonable if you need to cancel, even at the last minute, but so many chronic offenders were making business hard for them. It's very similar to how restaurants take a cc hold to make a res nowadays.

My son asked of we could go back to the Daily Grind for his next haircut. Great experience! They…read moreknow what they're doing and are very friendly.

Great cut at a fair price. Nice guy. Good atmosphere. Best barber I've found around here. Highly…read morerecommend.

The friendliest least pretentious barber shop in the area. And the haircut was great too. After…read moretrying several barbers in the area, I can't picture going anywhere else.

My husband schedules his appointments with Emily, she is fantastic, she does a great haircut, is…read morequick and efficient and fun to talk with during his time in the chair.

This place is the best! Welcoming, friendly barbers and great haircuts every time…read more My sons and husband love going here. Everyone has done a fabulous job on their hair but my little one loves Mary. Most of the barbers use the straight razor for neck shaves which is my husband's favorite part about a real barbershop. They also take appointments which makes our family visits much smoother. Thanks Nelson!!

Always a great time and a great clean up! Highly recommended. Straight razor shave on the neck…read moreafter every cut too.

My ear was literally bleeding from the haircut after the barber nicked it with his tool. He didn't…read moreeven tell me that I was bleeding. Saw it after when I looked into the mirror closely at home. There was also a chunk of hair missing from the back of my head on what's supposed to be a v-fade. Again, he didn't tell me about this and I only found out at home. I can tolerate mistakes and accidents, since everyone makes them, but hiding them from your clients shows a lack of integrity.