1. Joel Lopez, MD, CNS

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San Francisco, CA

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Joel Lopez, MD, CNS

4.4 (21 reviews)
Closed • 9:00 am - 5:00 pm

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17 years ago

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14 years ago

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17 years ago

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15 years ago

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5 years ago

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9 years ago

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17 years ago

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Ask the Community - Joel Lopez, MD, CNS

Review Highlights - Joel Lopez, MD, CNS

“My wife and have been seeing Dr Lopez for almost 8 months and folks I gotta tell you I couldn't feel any better!”

Mentioned in 20 reviews

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UCSF - Family Medicine Center Lakeshore

UCSF - Family Medicine Center Lakeshore

2.7(87 reviews)
0.8 mi•Merced Manor

Absolutely incompetent front desk. Talked with Brandon and he had me going in circles only for me…read moreto have to clarify that he had zero availability for the next two months. Why didn't he just come out and say it? Scratching this clinic off my list.

Horrible Patient Customer Service!…read more I had a bad experience with UCSF Sloat Blvd. Lakeshore San Francisco Laboratory. So I went to UCSF Sloat boulevard Lakeshore on December 11, 2025. The lab personnel who took the blood have an attitude problem. She was mean. First, I informed the receptionist about the three lab orders that I received from UCSF Doctor. The receptionist responded that she only saw one from my UCSF chart via online. I was going to show it to her so she can help me figure it out where can I go to get it done but she didn't give me a chance. She then referred me to the lab personnel without giving me the chance to show her the three lab orders. ZERO EMPATHY and CUSTOMER SERVICE. I then informed the lab personnel about the 3 lab orders that I received from UCSF doctor. I was going to show her that three lab orders document so she can help or advise me where to go but she cut me off immediately. She seemed irritated already and informed me with an attitude that there's only one lab order. When I showed her all the three lab orders that I received from UCSF doctor, she said there's only two lab orders. I informed her that there are three pages and it seems there are two lab test orders. Again she responded sarcastically with an attitude that the two lab tests are the same. So there's only one lab test her lab can do, and that's what she's doing right now. So obviously I was misinformed with an attitude or she doesn't know how to read lab orders. I'm a combat veteran and never worked in a medical field. How come I was able to figure out that there are three lab orders just by reading the order sheets. But the lab personnel insisted that I was incorrect and there were only two lab orders. After my appointment I was informed by UCSF that I have total of 3 lab orders. Horrible service! Rude!

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UCSF - Family Medicine Center Lakeshore
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Synergy Dermatology - Our amazing team!

Synergy Dermatology

4.1(21 reviews)
0.0 mi•Stonestown

Again, another 5 stars for Dr. Bhutani-Jacques. Immediate assessment of the issue, great advice on…read morenew approved medicines (which she helped me with insurance), excellent staff ... I could go on. She talked me through alternative approaches in a way that I could understand. I'm so lucky that she is my dermatologist. Staff and her assistant were so nice and supportive.

Horrible phone policy and atrocious communication…read more After calling 4 times and leaving clear voice mails I realized that they must no longer answer the phone. Their voice mail tells you to text, which is really unprofessional and weird and which I hate, but I did text them. I typed out a clear and concise message about needing an appointment - a follow up to skin cancer removal no less! Yes, even knowing skin cancer was involved this dermatology office blew me off !!!!!!!!!!!!!!!!!!!!!!!! Not only did I never get called back from voice mail but I never got a call back from that text which is what they seem to prefer! I waited a week and called again. There's an option for the office manager so I pushed that button and left her a detailed message that I am a patient and gave her my frustrating history with trying to get a call back. Well guess what? Miss Office Manager didn't bother to call me back either. Now that the medical assistant who I really liked is gone and they have shown me repeatedly that I'm not valued as a patient - buh bye! By the way, the doctor her self is one of those who is breezes in, and breezes out before you know it. 6 minutes the last time according to my iPhone stopwatch !

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Synergy Dermatology - Dr. Tina Bhutani-Jacques, MD

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Joel Lopez, MD, CNS - physicians - Updated October 2026

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