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    Joe Pool Station

    2.0 (4 reviews)

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    USPS

    USPS

    2.3(3 reviews)
    4.1 miSouth Dallas

    I had the BEST experience with this post office. If you're like me, I aggressively track my…read morepackages from the moment they ship. I was particularly excited for this one and even more so when I saw it was arriving two days early. I saw it was marked as delivered and RAN to the mailbox to grab it only not to find it there. I rechecked the tracking and saw an alert "insufficient address" and that it was returned. I was a dope and forgot to put my apt number. I immediately hopped on with customer care in hopes of intercepting it before it actually was returned. The super helpful rep-Rita, put in a service request to hold it for pickup and I was notified by email that I'd receive a response. A weekend and two business days later. Crickets. I called customer care back and was told that it was being held at this post office. Shortly after, I got a call from Lashawna and was told that it had already been returned. I was sad but resigned myself to reorder. Ten minutes later, she called back to tell me that she checked another spot and that it was there! She didn't have to check again and she DEFINITELY didn't have to call me back. They process thousands if not millions of parcels a day. Upon arriving, I was greeted by Sheila who was an absolute delight. I was in and out in less than five minutes. I know most reviews about post offices tend to be negative, so I had to share how these awesome ladies went above and beyond to get me my package even after I made a silly mistake. Special shout out to Sandra as well who is an awesome mail carrier

    This had to be the worst post office on earth!!! I can't ever get my packages and no one knows…read morewhat's going on. Long hold times and bad attitudes.

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    Joe Pool Station - postoffices - Updated May 2026

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