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    Joe Muff

    3.0 (2 reviews)
    Open 9:00 am - 5:00 pm

    Services - Joe Muff

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Teeth cleaning

    Joe Muff Photos

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    7 months ago

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    7 years ago

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    People searched for General Dentistry 104 times last month within 15 miles of this business.

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    Lake Dental Clinic

    Lake Dental Clinic

    3.8(15 reviews)
    13.1 mi

    Went to Matthew Connell for a new denture. He produced all porcelain which I didn't ask for and…read morethen shaved my natural teeth off on the bottom to adjust the denture to fit my mouth which I should never have agreed to!! I didn't know the consequences-he didn't disclose that to me. Now I have one side of my mouth drooping down because denture is crooked. It's too short on the left side and the denture is absolutely destroying my mouth! It hurts so bad I'm going to have to go somewhere and have another one done and I don't have the funds to do it because my insurance only pays once every 5 years. He destroyed my other denture my old one that I walked in with when he shaved my natural teeth. So now I can't wear it! please save yourself some heartache and grief and don't ever walk through their doors! It's a family business too so it doesn't do any good to try to fight for your rights. Because basically they don't care. They have the upper hand!!. I bite my tongue when I'm chewing because the occlusion is off!! I wish to God I'd never put my faith & confidence in this guy!!!

    I filled out their "I'd like an appointment" form and simply got a response to call the office. I…read moredid that and made an appointment. I explained I have another dentist in KC and asked them to confirm what services would be covered by insurance - that was three or four weeks before my appointment. When I got there they hadn't even recorded that I had insurance. I said (again) that I only wanted the services that would be covered by my insurance. She hadn't looked it up so she blew me off. When I went in they took bitewings and then wanted to take a pano. I mentioned AGAIN that I needed them to confirm that was covered. She said OK and did it anyway. I guess I should have refused, but I thought I might be wrong on my coverage. Dentist saw me and asked for a single tooth xray - I've never had that before and asked AGAIN it that was covered, no real response and they took it anyway. They showed me something I have known about for a long time. They then gave me an estimate for what they think I should do and it was a bit crazy since I mentioned I wasn't planning to do it. At the very beginning I had offered to pull records from my regular KC dentist and they said 'that isn't needed'. Guess what? None of that extra was covered. I was told to call when the bill came and they 'might' write it off. Just got off the phone and they did NOT write it off. Basically stating that I should have known my insurance rules and it's not their job to know that for me. Really??? So, I'm paying a bill for something I begged them to check or not do. Won't go back.

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    Lake Dental Clinic
    Lake Dental Clinic
    Lake Dental Clinic

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    Joe Muff - generaldentistry - Updated May 2026

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