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    Lake Regional Clinic - Eldon

    5.0 (1 review)
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    Lake Regional Express Care - Osage Beach

    Lake Regional Express Care - Osage Beach

    3.0(6 reviews)
    16.7 mi

    Tried twice to see a doctor. First visit was a 3.5 hour wait, I left. Tried again next day was…read moretold it was a 5 hour wait. Receptionist was very frazzled.

    Absolutely horrible care!!!!…read more May of last year I went in with a black and blue foot. She told me my ankle was sprained and that I would be fine in two weeks, NEVER ONCE saying anything about following up with another doctor. A few weeks later I had no choice but to see another doctor because I still could put zero weight on my foot. He was absolutely shocked that they missed 2 breaks and a torn ligament the way they had. I had to have two plates and screws put in my ankle it was so bad. He said there was absolutely no way an x-ray could have missed the amount of damage that was done, not even when it was a new break. Small fractures can be hard to detect when it's a new break, but this was no small fracture lol. Extensive damage had been done. My amazing insurance (whom I will also be filing a complaint against this establishment with) has already paid them hundreds of dollars for this amazingly bad care, so when we got yet another bill for 17+ dollars I didn't feel it fair that I should have to pay it. We then filed a complaint with grevence and asked them to waive this very small fee but they found in their favor saying I was told to follow up with another doctor......THIS IS A FLAT OUT LIE!!! I was never told anything close to that!!! I was specifically told it was NOT broken, that it was just a sprain and to stay off of it for two weeks. Not one word about following up with someone else. No discharge/after care papers or anything. They still want me to pay them another measly 17.50 even though they did absolutely nothing to help me, and have already received MORE then their fair share. I didn't even get a tylenol for the pain. I left that place in tiers and I'm still completely shocked at how badly they handled my entire situation. I trusted them and shouldn't have. PLEASEE!!! DO NOT TAKE YOUR FAMILY HERE!!! They are very obviously more worried about their money then they are your well being

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    Lake Regional Express Care - Osage Beach
    Lake Regional Express Care - Osage Beach
    Lake Regional Express Care - Osage Beach

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    Lake Regional Hospital - The room they put me in and has yet to check on me. Or offered something that could actually help me sleep.

    Lake Regional Hospital

    2.5(60 reviews)
    16.6 mi

    I had great experience at this ER. Everyone was very friendly and attentive…read more On Christmas Eve, my abdomen was hurting for hours and I've decided to visit ER. My husband dropped me off outside the door, it was too painful for me to talk and move, so I just sat on the bench outside waiting for him to come back from parking. A staff came out offering help, and helped me with a wheelchair. At the registry desk, I was told there were 6 people came before me, and the longest them have waited was 2 hours. Patients are seen by the severity and the care team inside the door decide who gets to be seen first. With no expectations to be seen anytime soon, we sat down at one corner and just waiting. According to my husband, since my consciousness was suffered by pain, in about 1 hour, we were called and went in to a single room. Our RN, Chris was above and beyond. He explained things as he was doing them, also very attentive and patient. He was busy moving things in and out and made sure I had everything I needed. While the doctor and anesthetist were talking to me, he was there like a friend helping me with questions, making me feeling a lot better. Another RN, Emma, was very skilled and efficient. She did the least painful IV I've ever had and got all my samples in no time. Before 10pm I was admitted to the ER, and before midnight I was in the hospital room. Within about 2 hours of time, they did IV, bloodwork, CT and COVID test on me. A doctor came by 2 times and confirmed my appendix needed to go. Dr. Shatto, the surgeon came by, explained everything in details, and was patient enough to answer all the questions my husband had. I was quickly admitted in the main hospital and pushed to the operation room. In the OR, all the nurses moved so fast and in sync, I was warped and settled in the blink of an eye. The anesthetist who I believe was Adam, chatted with me while setting things up and before he counted to 1, I went under. The surgery went less than a hour and luckily they found me a maternity room. It was private, spacious and clean. Before I left the hospital(around 4pm on Christmas), they've offered me breakfast and lunch; I had a great care team coming and going checking on my fluids and meds. On Monday, I came back to take a copy of my medical records. The staff on the phone was super nice and said he'd get everything together and we could just do a curbside pick up. I was super impressed by everything at this hospital. Especially all the care members working on Christmas Eve and Christmas, the holiday didn't affect their kindness and passion. Just as the signs in the parking area said, heroes work here!

    I Was Lied To. I went there to find out how much Medicare…read morewould cover for a simple procedure. I was told there would be no charge for the office visit - otherwise I would have not gone. Now I have a bill for $92 for an office visit and nothing was done. I'm on SS and can't afford to pay it. Will I be turned in to collections? Probably. That's how the American Medical System works. I still don't know what the procedure will cost and if Medicare will cover any of it. I contacted "Billing Questions" and was given more information than the hospital. If the hospital offered the same info I would have not gone. There's nothing I can do now. Was it a Bait and Switch? Seems like it.

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    Lake Regional Hospital - Cognitive dissonance

    Cognitive dissonance

    Lake Regional Hospital
    Lake Regional Hospital

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    Renova Medical Center

    Renova Medical Center

    1.8(5 reviews)
    42.4 mi

    I rarely leave negative reviews, but my experience with this peripheral neuropathy treatment center…read morewas deeply troubling and needs to be shared. From the start, patient care felt like an afterthought. The staff seemed rushed and scared to speak up. Hygiene standards were shockingly low. Treatment areas didn't appear to be properly sanitized, and basic cleanliness protocols were clearly being ignored. Most alarming of all, "treatment" was not even given in my problem area. that should never happen in any medical facility. Not once did I see a doctor -- and when I asked, I was told it "didn't matter." The lack of concern for actual medical care is alarming. If you look this place up, it lists itself as a chiropractor -- but that's completely misleading. What they're doing doesn't resemble chiropractic care or proper medical treatment. It feels like a money grab with no regard for safety, ethics, or patient well-being. The management was no better. They were dismissive and, frankly, uncaring. When staff tried to raise legitimate concerns, I witnessed a supervisor lash out at them in an unprofessional and even hostile manner. It was painful to see employees treated so crudely, and it certainly didn't inspire any confidence in the quality of care being delivered. This place doesn't just need improvements -- it needs a complete overhaul. I would strongly advise anyone considering treatment here to look elsewhere.

    I worked at this clinic for over five months, and it was by far the most toxic and concerning…read moreworkplace I've experienced in nearly 30 years in healthcare. The clinic's infection control practices were especially alarming. Technicians and Certified Medical Assistants, not licensed medical professionals, handled all treatments--including vitamin injections, often into patients' feet. Many patients bled during injections, and the sponges used (placed under suction cups on patients' legs and feet) were reused throughout the day. While visibly bloody sponges were thrown away, we were expected to reuse the rest, despite knowing that pathogens like MRSA, HIV, Hepatitis can be present without visible blood. These sponges were only washed once midday and again at day's end using antibacterial dish soap--not a medically appropriate sterilization method. When I voiced concerns to the NP and the manager, I was told, "This isn't a hospital," and was treated as though I was being difficult. I once asked if a patient known to have MRSA could be assigned their own sponges to avoid cross-contamination, and was told, "Lots of people have MRSA." This response--and others like it--made me feel they didn't take patient safety seriously. There was no clear HR department or payroll contact. All issues had to go through Tracie, who was often dismissive or combative. When I requested a copy of my W-2 for a loan, she told me it would "cost the company money" and claimed the accountants wouldn't respond to her anyway. When she later said she had offered to help (she hadn't), it became clear she wasn't going to support me. After a needlestick injury, I had to inform the NP myself. I was told to get testing on my own time, until I pushed back and cited legal requirements. Only then did the owner, Dr. Aaron Rose, agree to cover testing. Even then, basic safety requests like using safety needles were met with resistance. We were told they were "too expensive," even though the company has three locations and buys snacks and catered lunches monthly. Workplace safety was also lacking. I asked if we had a plan for fire or tornadoes and was told "no, it's just common sense." When I shared this lack of preparedness with other staff, the manager called me into the conference room and aggressively confronted me. She belittled me, accused me of having problems at home, and raised her voice in front of other staff and patients. It was humiliating, and I only stayed because I was in the middle of securing a loan and needed the job a bit longer. The manager for the Liberty and Lee's Summit offices, is unprofessional and lacks basic healthcare knowledge. She regularly gaslights staff, speaks down to them, and retaliates if you question anything. The NP at Liberty is more polite in demeanor but does not assist with patient care beyond initial visits, and a handful or revisits a day, leaving the tech overwhelmed. Since I left, I've learned that others have walked out or are looking for new jobs--all due to the management. This clinic has serious issues with compliance, infection control, management, and employee treatment. I fear it's only a matter of time before a patient is harmed or the business is sued. The only bright spot in this job was the patients--I truly enjoyed working with them.

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    Renova Medical Center
    Renova Medical Center
    Renova Medical Center

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    Lake Regional Clinic - Eldon - medcenters - Updated August 2026

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