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    Lake Regional Clinic - Eldon

    5.0 (1 review)
    Open 8:00 am - 6:00 pm

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    Lake Regional Express Care - Osage Beach

    Lake Regional Express Care - Osage Beach

    3.0(6 reviews)
    16.7 mi

    Tried twice to see a doctor. First visit was a 3.5 hour wait, I left. Tried again next day was…read moretold it was a 5 hour wait. Receptionist was very frazzled.

    Absolutely horrible care!!!!…read more May of last year I went in with a black and blue foot. She told me my ankle was sprained and that I would be fine in two weeks, NEVER ONCE saying anything about following up with another doctor. A few weeks later I had no choice but to see another doctor because I still could put zero weight on my foot. He was absolutely shocked that they missed 2 breaks and a torn ligament the way they had. I had to have two plates and screws put in my ankle it was so bad. He said there was absolutely no way an x-ray could have missed the amount of damage that was done, not even when it was a new break. Small fractures can be hard to detect when it's a new break, but this was no small fracture lol. Extensive damage had been done. My amazing insurance (whom I will also be filing a complaint against this establishment with) has already paid them hundreds of dollars for this amazingly bad care, so when we got yet another bill for 17+ dollars I didn't feel it fair that I should have to pay it. We then filed a complaint with grevence and asked them to waive this very small fee but they found in their favor saying I was told to follow up with another doctor......THIS IS A FLAT OUT LIE!!! I was never told anything close to that!!! I was specifically told it was NOT broken, that it was just a sprain and to stay off of it for two weeks. Not one word about following up with someone else. No discharge/after care papers or anything. They still want me to pay them another measly 17.50 even though they did absolutely nothing to help me, and have already received MORE then their fair share. I didn't even get a tylenol for the pain. I left that place in tiers and I'm still completely shocked at how badly they handled my entire situation. I trusted them and shouldn't have. PLEASEE!!! DO NOT TAKE YOUR FAMILY HERE!!! They are very obviously more worried about their money then they are your well being

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    Lake Regional Express Care - Osage Beach
    Lake Regional Express Care - Osage Beach
    Lake Regional Express Care - Osage Beach

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    Lake Regional Hospital - The room they put me in and has yet to check on me. Or offered something that could actually help me sleep.

    Lake Regional Hospital

    2.6(58 reviews)
    16.6 mi

    We had an experience here in 1998 that convinced me that I would never, EVER return to this…read morehospital. I had told my husband to let me die before taking me back there. In 2024, 26 years later, my son needed emergency care and was transported to Lake Regional by ambulance. By the time he got to the hospital he was in a coma, & needed a breathing tube. He was admitted to the ICU & I realized immediately that things here have changed! The care administered by the nursing staff was exemplary. They were kind, caring and helpful. One of the doctors took about 30 minutes out of her day to just let me cry and process the situation. The social worker was incredibly supportive and helpful in trying to arrange next steps for our son. I would not hesitate to return to Lake Regional. It seems they've done a lot to make improvements here. The only reason I gave 4 stars instead of 5 is because one of the doctors gave us incorrect information regarding how my son would be transferred to another hospital. It ended up causing a lot of confusion and irritation for my husband and I.

    Airlifted a metastatic breast cancer patient without a chart and my family member died! Vitals not…read morestable, Beth in the cancer center still gave her 2 chemo pills, then curb checked her into the emergency room with a belly ache. Andrea patient advocate gave me my family members tumor marker numbers not the patient or the patients spouse!

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    Lake Regional Hospital - Cognitive dissonance

    Cognitive dissonance

    Lake Regional Hospital
    Lake Regional Hospital

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    Renova Medical Center

    Renova Medical Center

    1.8(5 reviews)
    42.4 mi

    I rarely leave negative reviews, but my experience with this peripheral neuropathy treatment center…read morewas deeply troubling and needs to be shared. From the start, patient care felt like an afterthought. The staff seemed rushed and scared to speak up. Hygiene standards were shockingly low. Treatment areas didn't appear to be properly sanitized, and basic cleanliness protocols were clearly being ignored. Most alarming of all, "treatment" was not even given in my problem area. that should never happen in any medical facility. Not once did I see a doctor -- and when I asked, I was told it "didn't matter." The lack of concern for actual medical care is alarming. If you look this place up, it lists itself as a chiropractor -- but that's completely misleading. What they're doing doesn't resemble chiropractic care or proper medical treatment. It feels like a money grab with no regard for safety, ethics, or patient well-being. The management was no better. They were dismissive and, frankly, uncaring. When staff tried to raise legitimate concerns, I witnessed a supervisor lash out at them in an unprofessional and even hostile manner. It was painful to see employees treated so crudely, and it certainly didn't inspire any confidence in the quality of care being delivered. This place doesn't just need improvements -- it needs a complete overhaul. I would strongly advise anyone considering treatment here to look elsewhere.

    I worked at this clinic for over five months, and it was by far the most toxic and concerning…read moreworkplace I've experienced in nearly 30 years in healthcare. The clinic's infection control practices were especially alarming. Technicians and Certified Medical Assistants, not licensed medical professionals, handled all treatments--including vitamin injections, often into patients' feet. Many patients bled during injections, and the sponges used (placed under suction cups on patients' legs and feet) were reused throughout the day. While visibly bloody sponges were thrown away, we were expected to reuse the rest, despite knowing that pathogens like MRSA, HIV, Hepatitis can be present without visible blood. These sponges were only washed once midday and again at day's end using antibacterial dish soap--not a medically appropriate sterilization method. When I voiced concerns to the NP and the manager, I was told, "This isn't a hospital," and was treated as though I was being difficult. I once asked if a patient known to have MRSA could be assigned their own sponges to avoid cross-contamination, and was told, "Lots of people have MRSA." This response--and others like it--made me feel they didn't take patient safety seriously. There was no clear HR department or payroll contact. All issues had to go through Tracie, who was often dismissive or combative. When I requested a copy of my W-2 for a loan, she told me it would "cost the company money" and claimed the accountants wouldn't respond to her anyway. When she later said she had offered to help (she hadn't), it became clear she wasn't going to support me. After a needlestick injury, I had to inform the NP myself. I was told to get testing on my own time, until I pushed back and cited legal requirements. Only then did the owner, Dr. Aaron Rose, agree to cover testing. Even then, basic safety requests like using safety needles were met with resistance. We were told they were "too expensive," even though the company has three locations and buys snacks and catered lunches monthly. Workplace safety was also lacking. I asked if we had a plan for fire or tornadoes and was told "no, it's just common sense." When I shared this lack of preparedness with other staff, the manager called me into the conference room and aggressively confronted me. She belittled me, accused me of having problems at home, and raised her voice in front of other staff and patients. It was humiliating, and I only stayed because I was in the middle of securing a loan and needed the job a bit longer. The manager for the Liberty and Lee's Summit offices, is unprofessional and lacks basic healthcare knowledge. She regularly gaslights staff, speaks down to them, and retaliates if you question anything. The NP at Liberty is more polite in demeanor but does not assist with patient care beyond initial visits, and a handful or revisits a day, leaving the tech overwhelmed. Since I left, I've learned that others have walked out or are looking for new jobs--all due to the management. This clinic has serious issues with compliance, infection control, management, and employee treatment. I fear it's only a matter of time before a patient is harmed or the business is sued. The only bright spot in this job was the patients--I truly enjoyed working with them.

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    Renova Medical Center
    Renova Medical Center
    Renova Medical Center

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    Lake Regional Clinic - Eldon - medcenters - Updated May 2026

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