I cannot say enough about how kind and helpful Bob at Schnitker Body Repair is. I was in a 4 car…read moreaccident in late June on highway 75 with resulting body damage to both the front and rear end of my Nissan Altima. To make a tough situation even worse, the air conditioner was knocked out and made driving unbearable in the Texas summer. After dealing with frustrating and unhelpful repair shops, and being told that there was no availability until end of August (apparently due to hail storm damage from earlier this year), I found Schnitker Body Repair. From the moment I called, Bob was very helpful and worked with me through the process. He met with the insurance adjuster and spent a good amount of time going through the details of the needed repairs, ensuring that everything was covered. When I spoke with the insurance adjuster afterwards, he even made a comment about how good of a guy Bob was in making sure the estimate was fair and thorough. I thought that was a really cool thing to hear. The damage ended up being pretty extensive but Bob made sure that the smallest details were taken care of and I can honestly say that my car looks as good as new - you can't even tell that anything happened to it! I would recommend this place to any of my friends and family. They are knowledgeable, honest and provide great customer experience!! Thanks!!!

This is my second time using this repair shop, first being damaged of $15000, this second one…read morecosting the insurance company $4000. The staff was always a pleasure when I RANDOMLY dropped in to see the progress on my vehicle, Bob was even generous enough to send me picture updates throughout the process. The customer service is top notch and their work is even better! I was treated fairly and was given honesty, that is all a person can ask for. Bob at the shop made sure I didn't have any further issues with insurance and my truck is back to new! Thank you to the Staff! And if there comes yet another unfortunate event, I will go through them again.

I had the front end bumper cover replaced on my Mercedes SLK350. They matched the paint perfectly…read moreand did some me extra for me too. The price was very reasonable and the guys super nice. When I picked it up it was clean and looking great. Five Stars for Star Auto Body!! The location I went to was: 515 N. Collins Fwy Howe, Tx 75459

I have had body work done several times by this company and they always do a top notch job. They…read moreare honest folks that communicate well and set expectations for job completion. Local small business that has been around for a long time which is a testament to the quality of work they do.

Top shelf , best quality and results. Great guy to work with!! Completed the job (over 100 dents)…read morein record time at more than reasonable price. I highly recommend him.

During that big job 2-3 years ago he had the Suburban hood replaced and painted instead of fixing…read morethe hail dents since there were so many. The hood didn't fit when returned and I paid Motor Masters after to modify it so it would fit and look right. I also paid them to fix the moonroof drain channels but have permanent water stains in the floorboards that even Dapler Detailing couldn't get out. Well, the paint job started peeling off in the past few months. I'll have to have the hood repainted again but will probably get the right hood for it this time. Not a good job whatsoever.

Best people super communicative did a great job on my daughter's car. I would send anyone to this…read morelocation and finished it early.

Had a simple side mirror replaced that was damaged. Fixed the next day with a car detailing. Very…read moreprofessional and fast. Will be taking any issues to them in the future.

These guys were awesome!! Garrett went out of his way to…read moremake sure I was taken care of. Very professional to work with. Not only did they take care of all the items I needed done, my car came back washed. I recommend this business to everyone that owns a vehicle. Thank you again!!!

A chunk of truck tire took out the left front corner of my Honda. These folks got right to work…read moreand in less than a week I had my car back in great shape. They even vacuumed the inside and cleaned the dash, really a lite detail job but unexpected. This is probably one of the last cars to be repaired by them tho, Caliber Collision is buying them out, supposed to be the same people and same quality, I hope I don't have to find out!

Posting on behalf of North Texas Critical Communications Group…read more SCAM ALERT: 1st indicator: Signage posted, no credit cards, no debit cards, they only want cash. 2nd indicator: During conversation with Danny, Owner, he discussed business accounting practices that are unconventional and may be illegal. We are a legally formed Texas Nonprofit Corporation that derives our funding from government grants and donations with a fleet vehicle that needed some bumper work done as well as paint. When presenting the Texas 01-339 form for Tax Exempt Certification, Danny refused stating: "if I have to pay taxes, so do you." I asked him to help me make sense of his analogy, you want us to pay taxes, with the taxpayers dollars... that doesn't make any sense. Overall this is a very sketchy place, very rude and unprofessional, very argumentative, horrible communication skills, I would give ZERO stars if able. Danny lost a sale over $15 in sales taxes that we are legally exempted from paying.

I'll start by saying Danny is a nice guy, but that's where the positivity of my experience ends…read more I just returned my truck today for the 3rd attempt to correct their repairs on hail damage. This has been a 7+ week process. The pictures speak for themselves - Multiple pieces of hail damaged trim that were paid to be replaced were not. There are still dents. The hood and tops of fenders were all they painted and it looks streaked like the paint were rolled on, yet still managed to collect bugs and dirt throughout as though it has been sprayed outside. The back edge of the hood facing the windshield didn't even get painted. There's runs in the paint on a fender. The fender emblems are even different heights and you can see where they painted over the old adhesive. The new emblems seem cheap, like Chinese eBay, and the adhesive used is thick, leaving the emblems gapped from the body and loose. Believe it or not, this looked worse the first time they attempted to return it to me. Instead of repainting it, they have been cheaping out and attempting to buff it to death to hide the lack of quality but all this has done is thin the paint and create swirls and hazing. For close to $14,000 I expect something besides amateur results and so many cut corners. I will update this review once this next correction attempt is made. This may become legal. Buyer Beware.

I have used Heritage Collision Center in Sherman 3x now.... All 3 of my experiences have been…read more exceptional. From beginning to end. They kept me informed, updated on the process and progress. I have always been treated with respect and kindness. Never talked down to because I'm female. Everything is explained clearly and if a delay occurs I was notified. I highly recommend John and everyone at Heritage for any kind of repair. Give them a call! You'll thank me later.

My journey with Heritage Collision started when I was hit by an F350 in my Corolla. We were hoping…read moreit could be repaired, so I had it towed to Heritage. Unfortunately, there was frame damage, so insurance totaled it. John was very compassionate when he let me know the news and it was very appreciated. Being without a car, I needed to have a reliable vehicle to drive. My Toyota Tacoma, that had been living life as a farm truck, was my only answer. I knew I wanted Heritage to take care of it because of the compassion they showed with my car. I had, what I thought was a small, fender bender with the truck a few years ago. I didn't realize how much damage was actually done. This truck means a lot to me, it was the first nice vehicle I ever had. John and Michael were amazing, they went above and beyond to help me get the front end repaired. They were honest with me about the extent of the damage and actually finished the fairly extensive repairs almost a week sooner than expected. Everything looks great and now I know it's safe to drive daily and on highways. I absolutely recommend Heritage to anyone who wants their vehicle repaired good as new. I have already recommended them to friends and family. Yes, it may take some time to get it finished, but they are busy! People know they are the best around. If you want the job done right, go to them!

I have never had the kind of service Issa provided for me. He drove over an hour to pick up my car…read moreand again to drop it off. The work they did was outstanding. Thank you Issa, you rock!!!!!!!

This company and people are wonderful. I am very pleased with doing business with them. I…read moredefinitely highly recommend them. They also were very polite and kind . They even gave me a loner car while they did the work needed to fix my car. When I got my car back I noticed they cleaned my inside of my car and vacuum made my day. This company is has very skilled experience staff. Wish they had a 100 rate button cause they deserve more than 5 stars.. The job they did was excellent and I thank them so much

I went to the body shop today for the first time. I met Brandon and Bobby. Truly wonderful people…read more I had to have a few minor items repaired on our SUV. Brandon took care of the vehicle today and got it repaired to full satisfaction and professionally done. The shop was very clean inside and out. These gentleman I met today run a very high quality body shop and if you need help they can get it done. I hope I never have a wreck but if I do these guys will do it. Brandon thank you for today and May God Bless You Always. You guys are great. I will never for get you. My lovely wife also said thanks. There is more here and trust me these guys are the best.

Quality, value, and exceptional service. Thanks Bobby and Brandon! My vehicle looks better than it…read moredid before the repair was even needed.