This is my second time using this repair shop, first being damaged of $15000, this second one…read morecosting the insurance company $4000. The staff was always a pleasure when I RANDOMLY dropped in to see the progress on my vehicle, Bob was even generous enough to send me picture updates throughout the process. The customer service is top notch and their work is even better! I was treated fairly and was given honesty, that is all a person can ask for. Bob at the shop made sure I didn't have any further issues with insurance and my truck is back to new! Thank you to the Staff! And if there comes yet another unfortunate event, I will go through them again.

NEVER USE THIS SHOP! DO NOT! HE'S A FRAUD AND DOES NOT BACK HIS WORK! UNLESS YOU ENJOY BEING RIPPED…read moreOFF, AVOID THIS FRAUD. The 1st service listed on Yelp under services is steering and suspension. Good, most of his reviews were ok as I also needed body work. Took my car there and asked if they could repair EVERYTHING. The owner Bob, assured me he could. Doesn't accept credit cards should've been my 1st clue. Paid $2k cash deposit to begin. Paid another $2k for motor mounts that Bob conveniently missed during the quote. Then paid another $2k to get back the vehicle. Yep, $6k total. As I was driving the now "repaired car" there was an extremely loud grinding noise with my suspension and steering. Yes, the reason I paid for the repair. Bob's solution was it needed an alignment. Needless to say, it wasn't the alignment. Here's what I had to pay a separate mechanic $1,300 to repair subsequently. the CV Axel, wheel hub and bearings and new control arm. When I confronted Bob, his argument was they only did body work. Bob's Yelp Page lists several services. Don't, just DO NOT FALL FOR HIS BS! I'LL BE CALLING THE BBB and local news to report all this. Save yourself some frustration and money, go to a reputable repair shop.

I had the front end bumper cover replaced on my Mercedes SLK350. They matched the paint perfectly…read moreand did some me extra for me too. The price was very reasonable and the guys super nice. When I picked it up it was clean and looking great. Five Stars for Star Auto Body!! The location I went to was: 515 N. Collins Fwy Howe, Tx 75459

I have had body work done several times by this company and they always do a top notch job. They…read moreare honest folks that communicate well and set expectations for job completion. Local small business that has been around for a long time which is a testament to the quality of work they do.

Top shelf , best quality and results. Great guy to work with!! Completed the job (over 100 dents)…read morein record time at more than reasonable price. I highly recommend him.

During that big job 2-3 years ago he had the Suburban hood replaced and painted instead of fixing…read morethe hail dents since there were so many. The hood didn't fit when returned and I paid Motor Masters after to modify it so it would fit and look right. I also paid them to fix the moonroof drain channels but have permanent water stains in the floorboards that even Dapler Detailing couldn't get out. Well, the paint job started peeling off in the past few months. I'll have to have the hood repainted again but will probably get the right hood for it this time. Not a good job whatsoever.

A chunk of truck tire took out the left front corner of my Honda. These folks got right to work…read moreand in less than a week I had my car back in great shape. They even vacuumed the inside and cleaned the dash, really a lite detail job but unexpected. This is probably one of the last cars to be repaired by them tho, Caliber Collision is buying them out, supposed to be the same people and same quality, I hope I don't have to find out!

These guys were awesome!! Garrett went out of his way to…read moremake sure I was taken care of. Very professional to work with. Not only did they take care of all the items I needed done, my car came back washed. I recommend this business to everyone that owns a vehicle. Thank you again!!!

Posting on behalf of North Texas Critical Communications Group…read more SCAM ALERT: 1st indicator: Signage posted, no credit cards, no debit cards, they only want cash. 2nd indicator: During conversation with Danny, Owner, he discussed business accounting practices that are unconventional and may be illegal. We are a legally formed Texas Nonprofit Corporation that derives our funding from government grants and donations with a fleet vehicle that needed some bumper work done as well as paint. When presenting the Texas 01-339 form for Tax Exempt Certification, Danny refused stating: "if I have to pay taxes, so do you." I asked him to help me make sense of his analogy, you want us to pay taxes, with the taxpayers dollars... that doesn't make any sense. Overall this is a very sketchy place, very rude and unprofessional, very argumentative, horrible communication skills, I would give ZERO stars if able. Danny lost a sale over $15 in sales taxes that we are legally exempted from paying.

I'll start by saying Danny is a nice guy, but that's where the positivity of my experience ends…read more I just returned my truck today for the 3rd attempt to correct their repairs on hail damage. This has been a 7+ week process. The pictures speak for themselves - Multiple pieces of hail damaged trim that were paid to be replaced were not. There are still dents. The hood and tops of fenders were all they painted and it looks streaked like the paint were rolled on, yet still managed to collect bugs and dirt throughout as though it has been sprayed outside. The back edge of the hood facing the windshield didn't even get painted. There's runs in the paint on a fender. The fender emblems are even different heights and you can see where they painted over the old adhesive. The new emblems seem cheap, like Chinese eBay, and the adhesive used is thick, leaving the emblems gapped from the body and loose. Believe it or not, this looked worse the first time they attempted to return it to me. Instead of repainting it, they have been cheaping out and attempting to buff it to death to hide the lack of quality but all this has done is thin the paint and create swirls and hazing. For close to $14,000 I expect something besides amateur results and so many cut corners. I will update this review once this next correction attempt is made. This may become legal. Buyer Beware.

I have used Heritage Collision Center in Sherman 3x now.... All 3 of my experiences have been…read more exceptional. From beginning to end. They kept me informed, updated on the process and progress. I have always been treated with respect and kindness. Never talked down to because I'm female. Everything is explained clearly and if a delay occurs I was notified. I highly recommend John and everyone at Heritage for any kind of repair. Give them a call! You'll thank me later.

I was absolutely pleased with my experience at Heritage Collision. they are friendly, personable…read moreand thorough. I would recommend them to anyone needing body work.

Amazing! Customer service, wonderful! Quality, great! Price, you won't find better! Thank you for…read moreexceeding my expectations!

I called this company because I'm a disabled vet on a fixed income and could not pay a deductible…read more I asked if they had any loaners and they sent me a 2011 KIA Forte with over 198000 miles. I signed the paperwork the delivery person gave me in good faith. The next day I was pulled over by my local police. They stated I had no rear stop lights and there was no insurance in the vehicle. I paid out of pocket to fix it because the person they sent to fix it was given the wrong bulbs. A few days later I had to pick up my son at night and noticed the driver side headlamp was out. I noticed when I got the car it was cracked but didn't realize until driving it at night it was broken. I texted their rep today saying if they sent me the parts I would fix it. They asked for pics and then after they sent me the statement I'm posting.