My friend and Realtor Jen Beehler with Elevate Group, referred me to Rob McCarthy with 101 Loan to…read morehelp me with the purchase of new home. From the start to the finish, Rob and his team went above and beyond to help me with the process (making it as smooth as possible) and offered the best rates and lowest fees on the market. He and his staff were always available for any question, big or small, even on weekends. They were amazing to work with and my "go to lender" for anything financing in the future. If you're looking for a great mortgage broker or lender, look no farther than Rob McCarthy at 101 Loan. He's the best!

Rob and Renee did a great job helping us buy our home. I appreciated the time they took to explain…read moreall of our options on how to obtain financing. During the offer construction process, where minutes counted, we were able to get on the phone with Rob quickly to discuss strategy and make adjustments to make sure that the loan wouldn't break the bank, so to speak. When the offer was made, the team also lent their support to reach out to the seller and reassure them that we were in a solid position to meet our obligations. Going with Rob and Renee gives a level of extra service and responsiveness that can go a long way in a competitive market where time, relationships, and market knowledge count for everything. During the contract process, they executed everything smoothly and seamlessly, resulting in a drama-free transaction. Overall, we were very satisfied with their work.

Bob is great. All I can say is, he will make it happen no matter what the situation is.read more

Bob has continued to harass our family after we've asked him not to contact us. When he left NAF…read moreand went to another outfit, he took our information and started spamming us from the new organization. Now that he is back at NAF, he has started doing the same thing again. We've unsubscribed, blocked and he still manages to access us since he is doing it outside of the NAF channels. Now, he has signed us up for Homebot, which is something we never authorized. Taking someone's information and signing them up for things that they didn't authorize is a violation of the California Consumer Privacy Act. I've gone ahead and reported him to NAF a third time, contacted an attorney and will be filing a report against his license on Monday. I've given you several opportunities to stop harassing us. I have every text, email, and snarky voicemail saved. If this is the route you want to go, I'll be happy to follow through. Final warning, Bob.

We just closed and funded on our latest deal today, and I want to take a moment to recognize Esther…read moreand her team for an exceptional job. In this business, execution and timing are everything--Esther and Paul delivered on both at a very high level. From initial structuring through funding, the process was handled with precision. Communication was clear and efficient, expectations were managed properly, and any complexities were addressed proactively without slowing down the timeline. That level of control over a transaction is not easy to find. What stood out most was the ability to navigate the deal strategically while keeping everything moving forward. For anyone operating in real estate investment or development, having a lending partner you can rely on is critical. Esther and Paul has proven to be exactly that. Looking forward to doing more deals together.

We had a really great experience with The Loan Story! Esther and Yvonne were super helpful during…read morethe home search process and were always quick to answer our questions. After we were under contract Yvonne provided great insight on mortgage rate trends and Paul helped make sure the process moved along smoothly. They helped make buying our first home much less stressful!

We had a great experience working with Grant. We contacted him after we had already submitted an…read moreoffer with a 15-day close, and he was able to get everything done on time without any hiccups. He was extremely thorough and knowledgeable about every aspect of the home loan process. As first-time homebuyers, we were pretty out of our depth, but Grant answered every question we had and made sure we understood what was happening at each step so we could feel confident we were making the best decisions for our family. I would recommend Grant to anyone in the area looking for a home loan.

The reviews are absolutely true about Grant. He is an amazing broker and also person. I highly…read morerecommend him and his services; especially to first-time home buyers. He's very honest and thorough, which helped us really get understand how the home buying process works. He's the guy you want on your side and the friend that has always felt has been by your side.

My realtor recommended Lee and I'm very grateful that I ended up using her. Her rates were as low…read moreas anyone I could find, but with the added benefit that she was local. She really knows the fast paced Silicon Valley lifestyle, and was always a text message away, or would meet with me at odd times that fit my schedule. I'm very happy that I went with her as my loan officer and would recommend her to a friend in a heartbeat.

We are investors and have worked with many loan officers. Lee is definitely one of the best. She…read morehas the most loan options available and the rates she provided was the lowest. Lee took the time to explain the different loan options to us. Keep us posted on the interest rate movement. The application process was easy and it was done quickly. Lee kept us informed every step of the way and explained things clearly whenever we have questions. The entire process was smooth and great. Will definitely work with her again.

Great loan offer and very quick service! Would highly recommend working with Dave and his team!read more

We have worked with Lucy Mcguire on getting a mortgage loan for the house we purchased - although…read moreit wasn't an easy deal and there were many hurdles along the way, Lucy had efficiently helped us overcome all of them and complete the deal two weeks before the projected time - we also had to refinance one of our houses as part of this process and she again demonstrated an outstanding capability to run all those deals in parallel successfully A few months later we wanted to do a HELOC on our home (Get a line of equity) - Lucy used her connections and influence to smooth up the process for us and found creative solutions to resolve several problems we faced during the process - this is what I call a value added service! I Highly recommend her work and professional and dedicated approach to everyone thinking about going forward with a real estate financial transaction

I had one of the worst experiences here working with a lender. I will not name her due to respect,…read morebut she was not very good in communicating or double checking every one works. The underwriter is horrible as well they made me write statements for the wrong amount about me paying my taxes. First of if you do not know what the closing cost will be then just telling me, I had other lender give me a list of what the fees will cost and this lady just said it could be 40k in closing cost. Now this is during the first conversation I had with them. My heart dropped already because 40k is a lot and that will cut into my home renovations. She kept emailing me about getting these files in right away or this will delay the process within barely the first 10 minutes. I had uploaded all docs within a few hours. At this point buying a new home is already stressful having her push me and talking about delays is putting more stress. She kept asking for more docs over and over. I would have hoped she had given me the list in the first place instead of asking me for the extra docs almost everyday. When I wired the money to my escrow she emails me back with why are you wiring money from an account we have not validated, this bank she was talking about was the bank of the escrow company not mine. Again not reading and putting more pressure on me. After a long 30 day process everything was completed and I get a call from her boss asking me about my experience which was horrible. She told me shes part time and she had over 11 loans to work on, this is not an excuse for bad service if she is over loaded then tell me and I would went with someone else. Fast forward to today. I now get another email from her about a document that I had already provided I'm sure shes lost from the 100s of documents she made me send and it would be easier for her to make me resend it then to look through everything. TIP: Make sure to get someone experienced, Ask them about the process. luckily my closing escrow was 30 days. If this was 17 days I would have been F'd.

Had terms agreed in writing with Lee Chieng. Uploaded all personal financial data within 24 hours…read more A ton of them, including W2 and tax returns. Lee Chieng emailed back: "sorry, we cannot offer you the deal we agreed. But you have choices! a) pay off $70K more of your loan, b) give us $1000 more for closing cost and a 0.125% higher interest." If you were me, which choice do you make? The third one: walk away and never trust them. I told Lee that I have multiple properties and I disclosed the exact number. And when I questioned why they walked away from their offer after I uploaded all financial data, her response was: "we have a pricing engine. We go by what the computer says". Then what do you do besides the computer, Lee?? My guess is that the market rate has changed in just a couple of days and they are walking away from the deal. This experience really leaves a bad taste in the mouth. Stay away from Adeline and the team. No apologies, no concession, nothing!

Dave, Danny, and the entire team have helped us multiple times, and we've never had anything but a…read moregreat experience. Dave has consistently gone out of his way to help, and Danny has been great to work with as well. They're responsive, thorough, and always make sure I understand every step of the process. They take the time to answer questions, talk things through, and genuinely treat us like valued customers--not just another transaction. I can't thank Dave, Danny, and the team enough and would absolutely recommend them to anyone looking for a mortgage team they can trust.

From initial inquiry to final close of escrow, Dave and his team were there to support us on the…read more15-month journey of relocating and buying our next home. They were super responsive in quickly and thoroughly answering questions, providing clarity on processes and next steps, and guiding us to a smooth closing. Thanks, Dave and team!

Has been her customer for many years. Great experience doing our loan with Angela. She is very…read moreknowledgeable, very fast in execution, always kept us in the loop. There was a case when we had to switch our lender/agent at the last minute due to unavoidable circumstances. Angela helped at that point. I felt that she keeps customer ahead of everything else.

Angela is very knowledgeable, professional, and very dedicated to her work as a morgage specialist…read more It was a pleasure working with her. She is very organized and precise. She made the mortgage process easy and offered great guidance throughout the entire process. She was always quick to respond all of our questions and was always easily accessible. We absolutely like working with her and highly recommend her.

If I had to describe Michele in 1 word: integrity. Michele consistently took my phone calls in my…read moremost stressful times of the home buying process. Both times she gave fantastic tips and was extremely helpful in my situation. Every conversation with Michele has been so refreshing in this constantly stressful process of finding a new home. Always honest and willing to work with me. The biggest reason she has high integrity is both times we spoke, she was able to confirm the quotes I had were strong and didn't try to pull anything on the other lenders just to make a commission, she truly cares about people and gave superb feedback on the process. There was no monetary incentive to help me, she was just a kind person who wanted to help. Thank you for being awesome!

This has been the third time we have worked with the Reen Team and each experience has been great…read more From helping us get our first place to helping us get our forever home. Highly recommend working with their team regardless if you're a first time buyer or an experienced one. They can help guide you make the whole process easy to follow.