Update: As of today, Vera has renewed my faith in Cleaning Llamas by being kind and her customer…read moreservice and empathy towards my issues and concerns has me feeling better about engaging with Cleaning Llamas in the future. I will reach out to her to get the service that I deserve. Thank you Vera! Customer service was good, however the service to my couch and mattress were terrible. I have a huge stain on my couch. It looks like dirty water stain. He first cleaned my tan couch, then cleaned my mattress and afterwards there's a huge stain. I have to purchase a new mattress. Worst part they blamed the stain on me and that their work lifts actual stains within the mattress..I CALL BS..

I sent a Yelp quote request last night and Cleaning Llamas responded super fast. They gave me an…read moreinitial quote after I let them know that I have a 5 person sectional and someone had spilled coffee on it. They stated they could have someone out to me 8:00 am and would text me prior (as I said sometimes my baby is still asleep at 7:30 am) - well Tim the technician did text me prior to arriving and he was at my house on time. Not a huge time window for arrival but SET and ON TIME! I love that with a business. The couch did need an overall cleaning as we have not had it professionally cleaned since purchasing years back and I'm glad we went with this company. The fast response, timeliness of arriving, and service of my sectional were all worth the value (which was fair in my opinion). Tim did an awesome job - My couch looks new!

Ken was very easy to work with, he let us know when he was on his way and arrived right on time. We…read morehad some pretty bad stains and did not expect the carpet to come as clean as it did. We couldn't be happier with the results and the service.

This is our third or fourth experience with Ken who is always friendly, punctual, and…read moreprofessional. Great service with a smile.

I have been using this company for 2 1/2 decades and they are awesome. I own a few rental…read moreproperties and they are might go to people for all my floral cleaning needs whether it's viny, carpet, ceramic tile... They are awesome. The pricing is very reasonable as well. Yes I could shop around and probably save 2 dollars but what do I give up to get that two dollars? The job is always done very well and in depth. I can just leave the unit open and they go and clean it. This company is owned by Dave and Michelle and I stand behind them 100%

Highly recommend this company. Very easy to contact and schedule, arrived promptly, and the 2…read moreservice providers were excellent. Very nice young men, worked hard on a couple of problem areas, one of which was a massive red nail polish spill-- (Do not recommend you try that at home!) to a VERY satisfactory result. I was actually amazed...did not think it could be done! Very professional and customer service focused. Reasonably priced for what you get, and I will be using them again in the future. Thank you for living up to the expectation, and then some!

Jim's carpet cleaning service is just AWESOME! This is the…read moresecond time I had Jim out to clean my carpets in my whole house. He doesn't rush through the job, like others I've had in the past. First he went around and pre-treated spots and traffic patters. After Jim is done cleaning my carpets they look brand new. Jim has very fair prices. Excellent work at a resonable cost! I'm very, very pleased with James Metallo Carpet Cleaning and HIGHLY RECOMMEND JIM! I got Jim as a referral from my sister, Dawn. Jim cleans her and my mothers carpeting.

JMC did a great job with my carpets! This is the second time I have used them and both times I have…read morebeen so pleased! They are friendly, on time, and do a great job with the carpets even with the daily living of two dogs! You will not be disappointed.

I had spilled brown grout powder on a light color rug. I vacuumed it to no avail. It looked like…read moreI was going to buy new carpet. I called Randy and he was prompt and on time. He use a vacuum where the PSI could be adjusted and was able to remove more grout powder than I. He also used 3 professional stain removers and got all the stains out; truly remarkable! Thanks Randy!

RANDY DID AN EXCELLENT JOBE FOR US. He cleaned all the…read morecarpets we needed done and went the extra mile to to clean our sofa's when I forgot to add that to the list of work done. He got it done for us and went the extra mile with a smile. Great customer service great work done.

I had Jim from Fiber-Tech clean all the carpets in my home and I must say that he did an excellent…read morejob!! For as old as the carpets are he really got them clean!! Highly recommended!! Sincerely A happy customer

Just had the carpets in our new home cleaned by Jim and team. It was a great experience. He was…read morecommunicative, the price was fair, and they came out great.

I chose this company because for air duct cleaning because they had the best coupon price. Two…read moregreat guys, Ben and Wes came out and I couldn't be more pleased with their work or their attitudes. They were conscientious, pleasant, tidy, and efficient. I would adopt either one. What nice, polite , young men. I even ended up sending an area rug out to be cleaned because of their fine salesmanship. The carpet really needed cleaning and they offered to take it out immediately rather than having me wait until spring. I would call this company for any furnace, duct or carpet work. Thank you, Northbrook coupon flyers.

I was very pleased with the results of my carpet cleaning. The two guys that came to do the job…read morewere friendly and took me all the steps they would be doing to clean my carpet. All the spots came out and it looked like new when they were done.

Sent message through Yelp over the weekend - at 11a Monday morning, our service rep was there -…read moreanother awesome job - thank you so much for your prompt service!

Denali was right on time and did a great Job. My carpets look great. I would definitely use them…read moreagain!

A pipe burst in my basement on a Sunday morning. I called several well known restoration companies…read moreand had to leave messages. Nu-Gen actually answered the phone! They came within an hour. Then sent a crew to mitigate damages immediately. Sean was the "crew". He worked so hard and quickly tearing out soaked padding and carpet, setting up fans and plastic walls to contain the area. Ni-Gen has been over everyday to ensure the humidity etc was going down. Very professional and great customer service.

Esteban and leticia came out cleaned my carpets they were very nice introduced their selfs as soon…read moreas we met, the appointment was for 8:00 am and sure enough as soon as I arrived to the property they where ready to get started. They walked me though the process and proceeded with the job! I would highly recommend this company

Service provider was prompt,efficient and friendly…read more Satisfied with work done and the charges.

Requested their service on a Sunday (last minute request) I have never used Yelp to request…read moreanything but I was pleasantly surprised to get a response right away. He was at our residence within a couple of hours! Amazing job! I would highly recommend his services! We will definitely use again.