I've been buying this Shiseido liquid foundation with SPF for years and went to Nordstrom the other…read moreday to look for a darker shade since my skin is a little darker now. The sales associate was really unhelpful and insulted my foundation, saying I apply it badly. I left offended, without buying anything. My mom goes to this store often to get facials and buy Shiseido cosmetics, so I decided to come here. The sales associate was very helpful and helped me look at different shades and we finally agreed on one that was the best match for my skin tone. She was really nice and never pushy when trying to upsell. I was impressed with the service here and would recommend this store to anyone interested in Shiseido.

Been coming here for years. Didn't realize I never wrote a review. I use the shishedo products and…read morealso get facials here. Great customer service. Also if you spend like $200, you get a free facial. Win win!

I had a cyst removed from my back here. All was fine including the procedure itself , until I came…read moreback for stitch removal. This was not done by the surgeon but by the assistant, and they failed to remove all stitches, so my wound gradually got infected when it should have been healed, I was in a lot of discomfort for weeks and had to return again to have the rest of stitches removed from the wound. Now I have a permanent discolored scar because of this. Not coming back here again, be warned.

The treatment I've received has been pretty minor, but the doctors, results, and experience has…read morebeen excellent so far. My consultation was with Dr. Scott Chiang regarding several skin concerns. He explained all the different options and the pros and cons of each. For example, he explained there is a higher risk of PIH after fraxel with Asian skin. In the end, I decided to have a few small bumps (about 4-5) on my face removed via laser. If I did it that day, my consultation fee would go towards the cost of the procedure. The procedure took about 5-10 minutes and with each zap, Dr. Chiang would say, "that one's gone". The procedure was painless and with the after care instructions, everything healed in about 5 days with no scabbing. The bumps are gone and my face is smooth. Dr. Chiang referred me to an esthetician, Dana Schrieber, for my other skin concerns. Dana was also fantastic. On my first visit I spent about 45 minutes with her. She went over all the different options, and even let me see some of her own personal pictures from her own skincare journey. In the end, we decided to try the Obagi skincare system. She said I can email her anytime, and I'll have another check in with her in about a month. The price for the Obagi products through Kaiser is pretty much the same as the online price. I know there are online esthetician services, but it's nice to have someone I can see in real life taking care of my skin.

I wish I could give a higher rating, this place is one of the closest locations to where I live…read more Therefore, it is convenient, however, each, and every time I go in and have any specific type of inquiries, the people that work there give me very vague answers, and at times question why I continue to go because basically, if you don't do the research yourself, don't bother asking, because in all honesty, you will go in knowing more eight times out of 10 than the people behind the counter I recently visited the store in hopes to locate a specific item I needed in order to wear a wig to go with my Halloween costume, which I was shockingly surprise that they did not have any in stock whatsoever, not because they ran out, because I was told they didn't (scull caps) with that other Sally's locations might. I don't know about you, but I don't have time for "mights" in my life. Can I get a solid yay or nay and if yay, then which location, por favor? If you need basic stuff, this place can work, but yeah - save your inquiries for a more equipt and fully trained staff. Just sayin, no shade intended. Just facts.

It has everything I need for. The prices are affordable and…read morethe staff is ever ready to answer questions.

if you wanna be a baddie on a budget this place is generally not for you. you can tell the minute…read moreyou walk in and all those damn luxury perfumes forcibly colonize your nostrils like the europeans circa 1600. it smells so strongly of vanilla sandalwood and versace eros that i now steer away from vanilla scents. ugh. also the drunk elephant and rare beauty samples will ALWAYS be looking like they crawled out of an ambush. mysterious cream everywhere. you can thank the 12 year old sudo influencers (they're basically children) for that. are these qualities unique to just this store? no! all sephoras are like this. it's part of the experience. this one is just smaller so at least the scent colonization is not as violent. there's less to choose from but apart from that everything about this store has been okay so far! located in that pacific commons plaza near old navy and the nonexistent toys r us. some notable brands: tower28, fenty, glossier, etc. i love sephora minis! they are so cute and the total opposite of eco-friendly. all workers are nice usually, shade match for my tower28 concealer was semi accurate. it's okay girl i can't see either

Fremont Sephora never a good experience for so many of us…read moreEither they get commissions and dont help in a call. Or they are u def paid and always angry. Michale for instance. Refused to answer my clarification unless I came in. Seriously?!

Best makeup store ever I love how it has everything I need but something that I was looking for…read moretoday was a red eyeshadow and it was not there in store, but I'm glad that I was able to order it online

I had a "tale of two experiences" at this Sephora location today. I came in specifically for a hair…read moreproduct and ended up seeing both the worst and the best of what retail service has to offer. The Issue: Upon entering, I approached two employees who were busy chatting. I politely interrupted to ask for a specific product. Instead of showing me to the shelf, one of them just pointed vaguely toward an entire side of the store and said, "That will be over there." I spent several minutes wandering around unable to find it. It was disappointing to see staff prioritizing a personal Starbucks delivery over actually helping a guest on the floor. The Recovery: Everything changed when I went up to the front and spoke to a cashier named Helen. I showed her a photo of the product, and she didn't just point--she immediately told me exactly where it was and then walked over to assist me personally. She checked in to make sure I found everything I needed and was incredibly professional and kind. Final Verdict: If you visit this location, look for Helen. She is an African American woman who clearly understands what real customer service looks like. She saved the trip, but management should definitely look into the floor staff's lack of engagement.

I took my daughter here for the 2025 year end sale. We arrived as soon as it opened for the day and…read morethere were people already waiting outside the store. When we walked inside, I noticed that this location is somewhat small compared to other locations. My daughter and I spent about an hour here and were able to leave with a bag full of body sprays. There were sale signs everywhere but the signs were somewhat vague. It stated that "select" items were a certain price but didn't state which ones. There was only one employee on the floor at that time and she wasn't too helpful. I asked her to clarify which "select" items were on sale and she couldn't give me an exact answer.

I had a great time shopping here a few weekends ago! I went in specifically to check out the Peeps…read morecollection and was approached by a very knowledgeable associate, KJ, and we had a lovely chat about the Disney Princess fragrances and our favorites. I ended up buying from both collections, ha! The store was well stocked & organized and very clean, and everyone seemed quite friendly. The line moved quickly, too!

Went to Sally Beauty to pick out a hair color and had a really great experience. The staff member…read morethere was super helpful in helping me choose the right shade and took the time to explain everything clearly. She was very friendly, knowledgeable, and really knew what she was talking about, which made the whole process so much easier. I really appreciated the great customer service. It made me feel confident about my choice. Definitely a good experience and I'll be coming back again!

This was my first time coming here, and I was immediately impressed by how neat and organized this…read moreplace was. I was looking for hair color, and their selection was overwhelming. A nice associate asked we a few questions to help narrow the choices. She was super helpful and made sure I had everything I'd need. She wasn't pushy at all and left me to make my choices. It was just a quick 15 minute visit for me this time, but overall a great experience.

Sandy is as amazing. Walked through every step and made sure I was comfortable. Explained how the…read morehealing process was going to be and make sure she removed everything!

I got the full facial for $80. It was great for the price! Would definitely recommend if you want a…read morefacial without breaking the bank!

I am so thrilled with my new and improved brows! I absolutely love, love, love them! I'm so happy I…read morefound Emily. She did the nano brows procedure for me, and since I don't wear makeup, we opted for no fill. She also gave me a gorgeous laminated brow look. I am so pleased with how everything came together, and I highly recommend her! I ended up getting my lashes done as well, and now I wake up looking like I already have makeup on.

Emily is amazing. She prioritizes natural look and what fits with your bone structure, which is…read morewhat I was looking for. Emily is first and foremost an artist. She talks to you and understands what you are looking for, and deliver on your expectations. The place is spotless yet warm and inviting. Emily and team make sure you are comfortable. I love their work.

For the longest time (wished I wore sunscreen when I was younger), I struggled with…read morehyperpigmentation and honestly felt like I had tried everything. During my pregnancy and postpartum, my pigmentation became much darker, and it really affected my confidence. I kept hoping each new treatment would be the one. I tried chemical peels, microdermabrasion, microneedling, IPL, and BBL, and spent so much money on products that promised results but never truly made a difference. I started to feel discouraged, but I decided to trust the process and stay consistent. What finally changed my skin was alternating Pico laser treatments with Salmon DNA microneedling while using hydroquinone. This Pico laser session was done just a week ago, and my skin is already improving and it will continue to get lighter as I use hydroquinone every night. One of the biggest lessons I learned is that sunscreen is non-negotiable. The tinted EltaMD sunscreen has become my everyday essential and honestly should be the gold standard when treating hyperpigmentation. And I can't say enough about Crystal. She is truly amazing!!!! so patient, knowledgeable, and genuinely invested in helping you reach your dream skin. She guides you with honesty and care, and that support makes all the difference when you're on a long skincare journey. If you're feeling discouraged like I once did, don't give up. Healing your skin takes time, consistency, and trust. Be patient with yourself, protect your skin, and trust the process

went to radiant med spa to get some work done. i was unsure about what kind of services to get, but…read morewhen i went in, staff were very knowledgable and accomodating to my price point and of what i wanted to enhance about my face. i felt really safe and comfortable throughout the whole procedure and am definitely returning.