I needed an end to end evaluation of an early 2000s model minivan. They produced a detailed, multi…read morepage report addressing everything from fluid quality (not just quantity which is the standard evaluation) to the short, medium and long term concerns regarding the vehicles mechanical life and functionality. This was done in a very timely fashion and at a competitive price. They also came through with flying colors on a last minute decision to replace a vital component, again swiftly and at a competitive price point. Please be aware that their competence has become quite well known in the 78250 zip code so you may likely experience a need to schedule your appointment. The wait will be well worth it.

I can't say enough good things about Bert's Motor Works. This is the second time I have dealt with…read morethis business and again all went extremely well. I took our 2019 MB GLE 400 4matic in for servicing which was overdue. Cary kept in close contact with me and advised me as to what was wrong with the vechile and what was needed to make things right. Over forty faults were found. In speaking with Cary, I knew Bert's had the techs and diagnostic equipment to take care of any and all issues. At pick up time, Cary sat with me in the vehicle and went through a variety of points of maintenance completed and how to use the many interior controls. I didn't have any such service with our vehicles in H-Town over thirty-five years. Bert's Motor Works is a professional business with integrity.

Just had European Auto Werks check my brakes. They told me that the pads had over 50% remaining,…read moreand the Discs looked good. With 92,000 miles on the odometer, they could have told me I need discs and pads, but they didn't. They were totally honest! I always enjoy taking my vehicles to European Auto Werks! Chris and the staff are always very courteous and always reply promptly. They do my A and B services much cheaper than the dealers. Their other services/repairs are half the price of the dealerships....and faster. I have never had to take any of my vehicles back after a repair for something not completed. Have been a customer for many years!

Finally writing a review!…read more After so many years of really outstanding service from European Auto Werks I finally am writing a review based on many visits. If you're looking for a place to confidently take you car that is honest and most of all quality from top to bottom, then it's with European Auto Werks. Chris, Mike and Scott are the ultimate professionals and are "mechanics" mechanics as well as very professional gentleman. They read codes for sure but have a wealth of knowledge that transcends "parts replacers" and computers. Chris keeps you up to date on the progress of work no matter how small or large the job they have worked on for our cars. They strive to meet your budget and preferences for OEM parts which is very rare to find. But, it is that breadth of knowledge and experience that allows them to diagnose, source parts and keep cars running safely and very well. This lady is beyond grateful that they listen to my concerns and keep our cars in top shape and very safe without any upselling. I recommend them highly and without reservation!

They are straight to the point, priced a lot better than other places…read more They are straight to the point, priced a lot better than other places.

I'll be adding documents shortly but initially I really liked Chris. He seemed like a decent person…read moreat first. I run a small car fleet and we worked out deals for oil services. It was until a few months ago i trusted him to repair my my ls430. It was super expensive but I trusted him. You can do the math, I zelled him an extra $1000 as cashApp wouldn't let me send anymore because the amount of money I was sending him was too much in a short time(together including the zelle transfer i spent over $6000). And my experience has been really awful. After all that money my car's main issues haven't been fixed. He swears that the main issues(camshaft position sensor didn't turn back on until the day I got it back). I don't know what to believe. Some of the money was also for suspension and the suspension I think so far is fine. Lastly he offered to do an engine replacement for $2100 because as he said "felt bad for me". Part of me wanted to say yes, I called him today and wanted to confirm with that it was final price and that I didn't want to pay more. And that until the vehicle was repaired I wanted to keep the yelp review at 3 stars. His answer was that he hung up on me and "didn't want to play games". I feel over charged, and quite honestly betrayed. Anyone that reads this review please make your own judgement. But I hope the texts and the money I paid for speaks for itself. My car now is iffy to drive after his "repairs". Thank you. Update Dec. 4 2025 In response to Chris's comment, I realized he's being extremely deceptive. He claims to be willing to swap my engine for $1200, this is blatantly false. I have evidence that he was going to charge me $2100. Please look at the photos I've uploaded. And as for the meth head comment he posted demonstrates how unhinged this supposedly "professional" mechanic is accusing others of being a meth head is extremely insulting. He lied about only charging me $1200 for the engine swap, he admits he that he couldn't fix my vehicle and still wanted to charge me for his shoddy repair attempt. Please take these things into account for his credibility. He accused me of being cheap, but what kind of cheap person would spend 6k on a car for repairs? I just wanted the repair done correctly and it wasn't. Please keep this in mind, I spent $6,000 for him alone and my car still isn't fixed. I'm a deeply unsatisfied and I feel like I've been taken advantage of. I urge you to look at the photos I've uploaded and make the decision yourself whether his shop is trust worthy.

Mike is a great communicator. He let me know exactly what went wrong, what needed to be repaired,…read morewhat was time sensitive and what it would cost. There were several problems with this older pickup, and Mike let me know what was necessary and what could be delayed. He gave me an understandable report on everything from the tires, to the timing belt. With any vehicle repair, time is an issue. You need to know how long it will take so you can make plans. As others have already noticed, My C.A.R. is a worry free place to go. My thanks to Mike and the whole crew for a job done well, worry free, and affordable.

The service here was awesome. Diagnosed my vehicle and let me know everything I needed to know…read more They are friendly and the price was very reasonable.

I recently had the pleasure of working with Surgo Automotive and I can confidently say that they…read morehave earned every single one of their 5-star reviews. When I noticed some shaking in my steering wheel, I called around to a few different mechanics for help. Surgo Automotive was the only one that made me feel like a valued customer from the very beginning. Mike and the rest of the automotive staff were courteous, and professional, and were able to take me on the same day. The team quickly identified and resolved my issue, and even went above and beyond by performing a complementary inspection. I was blown away by their attention to detail and dedication to customer satisfaction. After shopping around multiple mechanics in San Antonio, I can honestly say that Surgo Automotive stands out as a shining example of what great customer service, professionalism, and honesty should look like in the automotive industry. I am thrilled to have finally found a reliable and trusted mechanic after 5 months of searching, and I will be recommending Surgo Automotive to all of my friends and family. Thank you, Surgo Automotive, especially Mike for your outstanding service and commitment to excellence!

Taking my car to Surgo Automotive was one of the worst experiences I have ever had, took my…read morevehicle here to get my suspension checked, said I needed airbags had them replace, cool, then the same day I picked up my vehicle all of a sudden electrical problems, I didn't have electrical problems when I took it to them, so I took it back to them kept my vehicle for 5 days still couldn't find the problem, and still charged me almost $500 the worst experience I have ever had with an automobile shop never ever will take any of my vehicles here again. No stars

Called before I came in to get an alignment done on my truck. Although they had a vehicle before…read moregetting work done. I left and wasn't going to come back but they gave me a call to let me know they had the lift available. I honestly thought they would have just let it be but they went out their way to give me the opportunity to get my truck worked on. Great service, not expensive and great customer service.

Not only the quality and the value but the detail to make sure all vehicles I've been taking since…read more2017 have been % inspected , before providing my vehicles back ...only place trust and recommend THE MOST PROFESSIONAL SERVICE , QUALITY, VALUE only at Mendoza's

Have been working with BlackJack on various aftermarket - suspension, exhaust, wheels, lighting,…read moreelectronics, and tire upgrade projects on three different vehicles during the last three years. Everything discussed and recommended and installed has been on target, and met or exceeded our expectations. Any questions, concerns or follow-up are dealt with promptly. They have always provided our vehicles with the care, attention to detail, and concern that we know firsthand rarely exists these days. It is easy to do business here.

They installed a 6inch RC lift on my Titan. There are not a ton of options on these trucks. I'm a…read moreyear in and I've had zero issues. It was a super clean install. Drives great. IMO precision of installation makes all the difference in aftermarket suspension. I highly recommend Blackjack.

The rudest front desk I've ever encountered refused to help and insisted on keeping my car there…read morefor two weeks in order to schedule an appointment and file an insurance claim for the most straightforward fix. The mechanics never even came out to offer assistance, and it was the worst place ever. Correction rudest OWNER! My car wouldn't start, so I had to wait there for more than an hour for help to arrive. MaxCare is a real thing. Look it up, dear. Additionally, I could have responded, "Yes, I'll wait," if you had let the other woman at the front desk speak instead of yelling at me.

Went in and received excellent and professional service. They worked on the rear brakes, replaced…read moremy belt tensioner, and replaced the valve cover gasket. They have a warranty on their work and when an issue occurred with a part failing, they were quick to set up a day for me to come in and had me driving safely home that same day without hassle. I find their prices fair and extremely reasonable, especially if you value safety. I will recommend them to everyone.