Well another that doesn't do what he said, need replacement of bad install of shower noted he could…read moredo, said would send me proposal in couple days, now 10 days nothing, thought he was different then others, guess not, if didn't want the job or couldn't do the job say so, don't leave one hanging, after 45 years in customer services for a 22 Billion dollar company guess my version of follow up has changed in todays world !

Eric was quick to come out and take care of the leaks in the house! He was honest with his…read moreassessment and took care of the leaks same day!

called in at 7pm, the toilet was repaired by 9 pm. Favio was extremely polite, respectful of the…read morehouse, considerate to make sure all pets were secured. He was also great at communicating the issue and providing a way to follow up, he tested to make sure the toilet was working and left the area clean. Would call again if I need future plumbing help. Also their customer support line was extremely quick, polite, and focused on trying to make my day easier, very kind, I think the agent was named Amelia? very kind

Overpriced for the services rendered. OVER $680 to auger and inspect the sewar line. The technician…read morewas great, over an hour and a half late probably not his fault.

Dragonfly gave me a great price to install a new kitchen workstation sink plus a new faucet and an…read moreInstaHot unit. They also installed two new bathroom faucets and shutoff valves under both bathroom sinks. They did a wonderful job and based on what it took to install the bathroom faucets I'm really glad that I didn't try to do it myself because I would have failed hard and would have needed an emergency plumber to bail me out. The kitchen sink was never even a possibility for me to install, starting with it weighs 70 pounds and because it's deeper than the sink it replaced literally everything under the sink had to be replaced and re-plumbed completely. Edward and Shawn were great and I would 100% hire Dragonfly again.

I reached out for service but never received any follow-up, call, or estimate. Because they didn't…read morerespond, no interaction happened and I hired someone else." I contacted them but never got a follow-up or call, so no interaction ever happened."

Excellent service! Responsive to messages, came in even during a bad weather day. Really…read moreprofessional, the work was well done and fast. I'll definitely hire them again.

From the owner: Whether you need a major repair, renovation, or to check off a list of honey-dos, we are committed…read moreto delivering professional skills at a fair price. It is our highest priority to get the job done right the first time on every assignment. We provide a full consultation to explain all the available options so that you can choose the service that's right for your home . We strive not only to meet your project's needs, but also to prevent potential problems in the future. Some examples of work we do are: septic systems,plumbing, electrical, decks, fencing, siding, windows, doors, concrete flat work and all types of home maintenance. Please note that for plumbing and plumbing repairs, we have a mandatory $79 an hour service fee.

never showed up when needed, spent about 35 minutes on site each time then left, very bad attitude…read moreand amateurish called our engineer an "f'in drunk"

We had a good experience with Pierpoint, and most importantly, they were the most trustworthy…read morefeeling company we could get to help. If you want to skip the details, I'll say I up front recommend them and you should reach out if you need them. Our water line broke as we're in the process of selling a house -- great timing, right?! Aside from the bad timing, the fact of the matter was we needed someone out as soon as possible, but we wanted it done right. I had a few companies that were referred to us, and honestly I got some bad vibes... super low bids, lack of confidence in their ability to get it fixed, etc. Austin from Pierpoint was sort of my last hope as we needed to commit to somebody, and I appreciated their calm demeanor, fair quote, and ability to get it done. Another plumber I had out was too busy to do it, but I mentioned Pierpoint and he said, "Oh yeah, they're a good one to go with." I was able to communicate with them on project updates as we had to stay at the in-laws for a week and a half. They got all the proper permits, made sure the new meter went in the right spot and had it inspected with the city... all in all, I was confident they would do it the right way and they did. They ran into some obstacles which drove the bid up higher, which stinks, but I understand because there's no way of knowing what they might find when they dig, i.e. gigantic old stones in the driveway. I do feel like the crew's overall cleanup could've been better as our basement walls were covered in caked-on mud, as is the floor, and the driveway and neighbors house needed some more attention. However, I round up on my rating because they were there in a big way when an additional water line broke late at night on a weekend, basically a portion of the old city water line. The city water would've gone directly into my house, i.e. flooded the hell out of it in no time. Austin and someone on his crew had a generator ready to bilge water out of the trench, keeping my basement dry while they waited for the city to fix their issue. If you've ever waited on the city of KCMO, even on the phone, you know what a task that is... and this was on a weekend at night! I really appreciate them being there for that and handling it. All in all, I felt seriously at peace after meeting with them compared to the five other groups I had out to bid on it, and they backed that up. Glad to be done with it!

Bryan was very professional yet very likeable. He went out of his way to explain all the work that…read morewas being done as it was being done! If something may need to be changed I was always being made aware of what the changes would consist of and why. I was made aware of prices before the purchases were made and yet he was very frugal at buying parts but always made sure the parts were of above average quality. I thought the finished product was very well worth the money. The total tub/shower faucet changeover has made us very happy!

From the owner: At TSL Plumbing we strive to be the best in the plumbing buisness. Quality, reliability, and…read moreaffordability is our prime goal. All work is done off a bid system and we try to do same or next day appointments. We only do the lighter side of residential plumbing so our schedule can remain open for customers who need a plumber asap.