I went to this nail salon because a friend recommended it to me for their pricing, which was very good compared to other nail salons. They even had a Black Friday deal. However, after I sat down, I noticed the lady next to me was upset that her nails were being rushed by the nail tech. Although I was happy with my own nails, the nail techs don't really make eye contact or engage in small talk. It also feels more like a family business than a professional salon, since the nail techs talk to each other across the room while customers are right in front of them, which I found slightly unpleasant. That said, due to the relatively low prices and good quality of work, I will be coming back. read more

JM Nail & Spa - Day Spas Near Me - Plantation, Florida

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Sam was amazing! She was able to take me last minute and made the entire experience so enjoyable. She was extremely thorough, not only with the service itself but also in explaining the differences between gel nails and acrylic so I could make the best choice. She paid great attention to detail and did an absolutely beautiful job on my nails. I loved the service and will definitely be coming back. Highly recommend Sam and Lucy as well!! read more

As a returning customer I decided let me give them another try. And of course they didn't disappoint on the pedicure 7/10. The other services like eyebrow wax and clusters 0/10. I knew the young lady didn't know what she was doing because the vibe was off. My eyebrows look untamed and it's the next day and the clusters are completely lifted which were falling on day one. read more

As a returning customer. Sam did an amazing job. i showed her a picture of what I wanted on nails. And once she did an amazing job. Thank you read more

Poor customer service. Walked in said 5 minutes sat me in a PedI chair for 25 minutes nobody came walked out then they wanted help. Never again. read more

Got a jm jelly pedicure here and a full set. I came without an appointment very last minute before they closed but they were extremely helpful and still took their time to service me. I loved how John did my nails they came out exactly how I wanted them, I'm in love and will be returning read more

JM Nail & Spa - Day Spas Near Me - Plantation, Florida

My nails came out very nice. It was exactly what I wanted and once I sat down everything was very quick and came out beautifully. The service was amazing and everyone is so nice. read more

JM Nail & Spa - Day Spas Near Me - Plantation, Florida

I have been to this nail salon multiple times and have received great customer service. This past weekend I was in town visiting and decided to stop by to get a fill with French. The employee who attempted to complete my service did a HORRIBLE job and did not give me what I asked for. I went to the manger to express my concerns and he stated that I can come back to get them fixed after I STILL paid for this piss poor service. When I come back a couple days later to get my nails fixed he proceeds to say "you will need to pay more money for the French". What type of business is this if I need to pay more money because your employee doesn't know how to do nails. I had to attend my brothers party with nails looking like a toddler did it. I will never be coming back here. read more

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I recommend going here very early if you don't have an appointment. I only get my pedicures done here. The prices are relatively fair, and you have options on doing different pedicures. As I said I go early (10:00 am) to get the best experience read more

I use to be a regular will not return got cut and she did not even say sorry and then my daughter got fungus we will not return ever found another place that really cares about customers. read more

the worst service, the worst quality and super expensive. I definitely do not recommend the place. Worst worst worst

Thank you!!Definitely recommend Tony!Very professional,never have any problems when walking in,left very satisfied with my nails and pedi. read more

JM Nail & Spa - Nails - Day Spas Near Me - Plantation, Florida

amazing place! I've been coming here almost 8 years and they always take good care of me. highly recommended!

Linh is the best! My nails have been intact for a month. She's very kind and does an amazing job.

Awful customer service. They close at 9 so I call at 7 to make sure of this and they assure me they are and that they are taking walk ins. When I arrive at 7:20, and wait at the front to be approached, everyone walks past me and leaves and when I am finally approached, I am told they left early because they had no clients and to come back tomorrow. Awful experience don't waste your time on them. read more

Decent Nail Salon for a mall. Prices are reasonable and an appointment wasn't necessary for a Thursday evening. However I can see where an appointment would be recommended as there weren't many nail techs on hand when I came in. I walked right in and was taken right away but by the time I left everyone had a customer. Decent quality of service provided. Wish there was more attention given to my feet during the pedicure but maybe I needed to chose a specific pedicure in order for that to happen instead of just the basic. Mimi came over and found a polish combo for my toes that seemed very similar to the powder color I had chosen for my fingers. I've never had that experience before and was really impressed by that. However while it looks good the color turned out a little lighter than I had expected on my fingers based on the example provided. My toes are noticeably darker than my nails. read more

This place has really lost it. I've been here several times and the last two attempts to make an appointment with Mimi were handled unprofessionally. The first time Mimi was obviously available, just walking around with her hands behind her back. When I asked if she had availability, she said "ummm why don't you come back in an hour?" I was so confused because it was very clear she didn't have anyone. So I asked her if she did. She said no but to come back in an hour. WTH?!?? To give them the benefit of the doubt, I tried again the weekend after. This second time, I called to make an appointment and the owner answered and said Mimi was available. When I came in for my appointment, Mimi had the nerve to tell me to come back in 45 minutes! She was again walking around the salon and it was very clear she had nothing to do. I told her I made an appointment with her and she just repeated to come back in 45 minutes. I am never coming back to this salon and I know for a fact that I am not the issue. I always tipped Mimi no less than 20% for her services and was always pleasant with her. read more

This is the worst experience I ever had in a nail salon, the manager/owner is rude and does not care about costumer care/satisfaction at all, I went there last week to get a dip manicure and was done horribly the nails started chipping only 3 days after and went back there, the manager fixed one but the color looks different, the next day 3 more nails chipped I requested to please redo the set because the color difference is obvious and I was pretty sure of the name and number of color I originally picked He offered to redo if I paid half of the full fee, I couldn't believe it I already paid 48 dollars and have so many issues with it and he wants more money and completely denied the possibility of a refund or redo at no charge. Please check the photos and judge yourself. read more

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I went here to get a pedicure. The man at the front desk told me that there would be a 30 minute wait. Although that was long as I walked around the mall for about 20 minutes and then called Call to check if they were ready for me yet. At that point he told me that I didn't write my name on the list. He never instructed me to write my name on a list, nor did he tell me that he wasn't holding my spot. He completely wasted my time. Would not recommend. read more

First time here. Made appointment and they were very accommodating. Service was fast! This is far from home but worth it between their speed and price. read more

My wife went here for the first time since she happened to be in the mall. She had a horrible experience and the woman (i think her name was Mimi) cut her finger with the cuticle scissor after she told her not to cut the cuticles too short. She ended up cutting her finger on the side. They blamed her for moving. The owner or Manager was rude and unprofessional and said to "get an attorney." If you happened to be in the Broward Mall and need a quick manicure or pedicure, I would advise to go the extra mile and go to a more professional place. read more

Horrible will not be back I have given you guys a lot of chances done why should my gel be off in two days smh and I had to come twice for you guys to redo done read more

I went to this salon less than 2 weeks ago, to be exact 1 week and 3 days. I was little worried about coming to this salon because of the pass reviews but because my friend had already gone a few times and never had an issue I took her word for it. I got dip done with tips & I couldn't have been more disappointed that I spent 70$ and 4 of my nails have broken completely off and it hasn't been two weeks (AT LEAST). Please try to avoid this place at least with nail enhancements. Also they don't wear gloves when they do your pedicure and they don't even cut you nail cuticles(as you will see in the picture) read more

JM Nail & Spa - Day Spas Near Me - Plantation, Florida

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I want to start off by saying that the nail technician did not know what he was doing. The color was not what I wanted but I let that fly. He did not clean up my nails well! How am I suppose to get this stuff off my fingers? I was definitely not satisfied with my nails. $55 down the drain may I add! read more

JM Nail & Spa - Day Spas Near Me - Plantation, Florida

I've been here three times so far and thought I had found "my place" but unfortunately my last experience with one of the workers, MIMI was very upsetting. I texted her a week before to see if she had availability for a certain day of the week before I flew out for my bridal shower in New York and she ever got back to me. The day I went i was prepared to sit with someone else just this one time since I really needed my mani, pedi, and eyebrows done. Once I arrived, she was there and told me to come back in two hours because she had an appointment, I explained to her I was catching a flight in four hours and really needed to get my nails done now. So to avoid having me see someone else she rushed me to her table very upset. That was the first thing, I tried to make conversation, she rudely ignored me. Once my manicure was done she "shooed" me to the back for my eyebrows ( she took an entire piece off my eyebrows and left them very uneven.) It doesn't stop there, it was time for my Manicure and she rushed it so much that she cut me and my toe ended up being infected for the weekend of my bridal shower. I'll add that she doesn't clean her tools between customers so beware. You would have thought she was doing my nails for free. I even left her a tip bc I'm a nice person but she didn't deserve it. It's terrible that once you think you find someone good, they disappoint you. If I ever come back here I won't be seeing her ever again. If I'm paying for my services, I expect to be treated with respect and she did not do that. read more

Vivi is the best. That's all that needs to be said. I normally do a gel mani & pedi with her once a month. My nails always make it to the 3-4 week period without chipping. She's a cool person too. Sometimes we talk, other times it's silent. Sometimes she critiques me on the color I choose but I chose it anyways because I'm a rebel. Regardless, it's the quality of the work that matters the most to me and she definitely delivers! read more

JM Nail & Spa - Three days after a gel mani and they look just as good as the first day! - Day Spas Near Me - Plantation, Florida

Had my nails done here yesterday and absolutely LOVED the way they came out. I had them dipped by a younger thinner gentleman (can not remember his name) was sitting in the back left corner, isle table. I'm extremely impressed at what a great job he did it's been a long time since I've been this impressed by my nails. It's a shame I live two hours away. read more

JM Nail & Spa - Day Spas Near Me - Plantation, Florida

I actually came to the mall to do my eyebrows and saw this beauty. I am in love with my nails! I got a regular pedicure by Alex and it was phenomenal! I wanted him to do my nails but they then asked me to sit with John. I was disappointed at first because I liked Alex so far BUT John was amazing. Flawless acrylic full set with almond shape! Great customer service. I had wine and they are very clean and attentive there. I like in Fort Lauderdale but will make the 30 mins drive to get my nails hooked up read more

My mom and I have been coming to this salon for for almost 5 years now and we absolutely love it. We stick to our nail techs Linda (does gel on my mom) and John (does acrylic and gel on me) and they never fail to give us the best sets. They maintain great relationships with their recurring clients. They are very friendly and make us feel like family whenever we go there and that's why we never get our nails done anywhere else and will follow them if they were to move. read more

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The prices are reasonable but what happened to the customer is always right. This salon seemed like they would accommodate me and my tight schedule, at least I thought they were going to. When they called and said they could fit me in, it was right when they called, no notice and when I got there 5 minutes later, the man claimed to have called me 4 times and that because I (supposedly) wasn't answering that he had to rush my appointment. I showed him on my phone that I only had 1 call from him and it was the one I answered, but he insisted he called 4 other times and that my phone was wrong... I originally asked for a gel manicure and while he polished my nails with gel, I certainly did NOT get a manicure. He was fast I'll give him that but 20 minutes is a bit to fast in my opinion. read more

Awful! Was told it was a 45 minute wait on a Saturday when they were understaffed. The lady that did my pedicure NEVER MADE EYE CONTACT or even said hello. She rushed through the whole thing and there were other people's nails still left on the towel she used and she didn't even try to clean them off. What the actual hell? Stay away. read more

Great experience here. Lilly is the best . Definitely will keep coming back. I'm Very picky about my nails and happy I found this place read more

Terrible. I went to take off my acrylics and then put on gel nails over my real nails and the guy completely messed up my nails . The acrylic was still completely on every one of my nails and he shaved too much on some of my nails that they're SOOOOO thin. Now i don't know what to do because they're so flexible now and looks terribly uneven. I don't recommend this place at all, im so serious when i say that any other place would do you better. Don't go. read more

DO NOT GO HERE!!! It was my first time going here and I'll never go again. If you do PLEASE DO NOT GO TO A LADY NAMED MIMI!!!!! I got a pedicure that was so painful and after I left my big toe started to bleed! She also cut me on 3 finger. Worst experience I ever had at a nail salon. I would never recommend this place to anyone !! I would give them -2 stars if I could've . read more

JM Nail & Spa - Day Spas Near Me - Plantation, Florida

Went to this salon yesterday and normally never have any issues, however this time was much different. The tech cut FOUR of my cuticles and I was bleeding. Never once said sorry, just put Vaseline on them. Then after I walked out I noticed on my skin on EVERY tip of my nails there was gel polish in the skin. I went back and they had to scrape the gel polish off the tip of the skin. I'm amazed on this service, because like I said I usually have a good experience read more

John and Mimi are the best. I've followed the 2 of them for years and are even better now with their own salon. Good prices, convenient location & amazing staff. I normally don't like getting my nails done in malls but their salon makes you forget that you're in a mall. You're missing out if you're not coming here biweekly read more

Very bad service , very rude staff . I did the dip and my nail fell next day and another nail fell the following day . Will not recommend this place at all . Extremely bad and horrible service . read more

I've come here repeatedly, because it's close to my home and I'm unfamiliar with the area. But today was my last time. All I asked, was that Mimi let the time run out on the UV machine after she pulled it instead of letting it run 10 more seconds. She did it a second time and I repeated my request. After the third time, I was incredulous. What's a few more seconds, if I've asked for them? There was no one waiting and bored looking technicians all over the space. There's a nail salon on every corner. Go to one of them. read more

Never come to this place!!! I just waited 30 mins for manicure and pedicure and the lady tells me they only had time to do my hands! I'm very disappointed that it was going to be my 1st time here at this salon and had a horrible experience. read more

Great service nails came out very pretty and my nail tech was very nice and fast! Prices are very reasonable! read more

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