After months of comparison shopping, trying samples, and changing our minds, we decided to pull the…read moretrigger on new manufactured hardwood flooring from VM Flooring. Jack and Chad were incredibly patient and helpful as we considered our options and settled on the flooring we ultimately selected. Jack even came and remeasured our floors after we decided to install a mix of straight planks and herringbone. We considered a few vendors but VM Flooring had the best selection, a fair price, and we felt very comfortable with their service. The finished floors are absolutely beautiful. The installers did amazing work, were very courteous, and went the extra mile to make everything perfect. We are really happy with the results and would definitely recommend VM Flooring to anyone considering new floors for their home.

Earlier this year, I needed help to replace the flooring in my kitchen towards the end of our…read morekitchen remodel. I thought I could DIY the whole job, but as I was finishing the demo of the old flooring I quickly realized that it was WAY beyond my abilities! I got an incredibly fast response from Jack, who was able to visit and give a detailed quote. He explained what work would be required, and how to handle the prep work to get the job done right. Anatoly did a thorough job leveling the floor, installing the new flooring and re-installing the trim board. I was impressed by the team's attention to detail while still finishing the job quickly. I'm so glad that I worked with VM Flooring - now I just wish I had worked with them from the start instead of trying to DIY at all!

2 years later and our upstairs floors are still in great shape…read more Arthur and team just did the downstairs as well, and it was awesome again. I would work with him again.

I reached out to Art Floor Covering after getting a couple of estimates. Their estimate is very…read morecompetitive and Arthur also responded very quickly. I wanted to see what color/kind of materials they offered and Arthur sent me pictures and information right away. Even though I ended up getting my own materials (LVP), he makes sure that I ordered enough materials for my project. They finished installed main floor and second floor in 5 days. I highly recommend their work! Thank you Arthur! :)

I cannot recommend Moises and his crew enough for the fantastic job they did at my home. I have a…read morehouse from the 1920's with wood flooring throughout that hadn't received any attention in decades. Moises came out, immediately identified what types of wood were used and what work would need to be done, and gave a very fair quote promptly. He was even able to identify an obscure type of wood used on one of my moldings that needed replacement - he really knows his stuff. His team was incredibly diligent and did a magnificent job bringing the floor back to its former glory days. They were done ahead of schedule, left the job site immaculately clean, and I couldn't be happier with the work. Moises was always professional and went above and beyond to make sure everything was done to perfection. If you need any type of flooring work done, look no further!

Moises and his team was perceptive, detail-oriented and customer-focused on the entire project I…read moredid with them for raising and SPC flooring of my sunken floor of the family room - a common problem in the Bay Area homes. Most importantly, they did not try to force me into their plan and instead customized the project per my actual need. They were clearly and evidently caring about the quality of the job they were doing, and took pride in doing a great job with the flooring workmanship and making sure the quality of their job was top-notch. Moises also guided me to better quality material than found at big-box retailers, for longevity of the work done. The quality and value of the work and customer-focus was terrific.

This is long overdue. We had our flooring and stairs project completed with Abbey Carpet in early…read moreAugust. Prior to that, there was a lot of back and forth on what we we wanted to install. David Rodriguez was patient with our choices and knowledgeable about their products. Moreover, and I hope I'm not setting the bar too high for your future clients, David, but he seemed always available and quickly responded to our texts during the entire project. This was also true when the job was done. I judge a business or service not on how easy the project was completed but, when challenges emerge or the outcome is less than perfect. Maybe we're just picky... David was quick to respond and address our concerns. This is true of the installation crew that David used. Julio Alvarado and his sons, Franklin and Kevin, worked together like a well-oiled machine and finished before expected. Franklin returned to our home in a timely manner to correct the imperfections that we pointed out. Would definitely do business with them again and recommend them to others.

i was a little worried about this place because i was referred to them from a non reputable…read morebusiness. but david seemed nice. Then all of that changed once i signed the contract and gave then my deposit. Then david's lies began He told me my project would cost more because i had a sleep number bed. Then he said based on my measurements, he would not have enough baseboard and he wanted to come over and measure everything. Wow, he lied right to my face, trying to make it look like my project was more sq footage than it was. I immediately confronted him. He remeasured that part and my measurements were right, not his. Then when i asked for the numbers of the other parts of the room he measured, he refused. All i got the next day was that my square footage was good. It took in person, phone calls and a text message in order for me to get those measurements from him. and by then, he could have changed his numbers to match mine. When the workers arrived, they demanded to take over my house like it was their house or they were going to leave, with all the flooring i already paid for still in their van. Since they did not want me in room with them while they were working, i set up ring cameras. four times they turned the ring camera so it would not be facing them. i demanded that this is my house, i have around 15 ring cameras both indoors and outdoors, normally to watch my dogs, and they are not to touch my ring cameras. then they threaten to leave again On the second day, they broke a shelving unit in the closet, but they denied, denied, denied. No wonder they don't want to be watched. i told them i had the evidence. It took them about 2 hours for them to start showing responsibility, but was still try to take the blame away from themselves. i called Abbey and a person who said his name was Peter Wolk CEO and president. i then asked him if he own the entire Abbey company or was he just a franchise owner. he then admitted he was a franchise owner. i had called to tell him about the damage to my property at which time he began screaming at me on the phone saying that the damage was no big deal, and he was not going to have it fixed. Right away, my mind started to turn to filing a CSLB complaint with the state. i have had recent success in getting a business license revoked and the three people associated with the company unable to get another state license. But the lies from Abbey workers continued. The workers were saying things that were absolutely not true. i told them, i no longer trust anything that comes from their mouths. but they would not stop.I kept on saying prove it, but the refused. Next stop will be the BBB, and after that will be the CSLB. Oh yeah, Peter Wolk threatened me talking about a yelp review i had written, but i had not written any reviews until now. Abbey company cannot to trusted, have already beven proven to be dishonest. This business is actually quite scary once you sign their contract. i have been taking photos since the very beginning, which surprisingly shows very poor workmanship i will be posting the photos once i am done with the project They also wrap my curtains in a knot and then tie it up with numerous cords. Curtains are now damaged. They put the Directv box and multiple cords under the most heaviest of furniture. It took about an hour to get it out from under there, and to unwrap the cords. There has been so much bad workmanship, i have been wondering if it is intentional orchestrated by Favid, since i literally caught him in lies with numerous ring cameras near by, to hear what he was saying.. i took a picture of a panel they installed that part of the exterior was scaped off. it was against a wall. I am so glad I took that pictures. I also noticed that they were putting numerous all most full size flooring panels in their trash bucket. When I checked a few times, they looked damaged. It appears the slicer the worker was using was damaging panels.

I had used Roy for laying out hardwood flooring in my dining room and part of my hallway back in…read more2021; I just forgot to review. Had a very good experience with him and the team. They were prompt, came and laid down the wood to let it acclimate to the room and then installed it well. 5 years later, the flooring still looks great. Thanks Roy and team.

I called Roy for an estimate to repair some bleaching on my hardwood floor. He called me back right…read moreaway and was able to set up an appointment. After looking at ithe area, he recommended I just leave the floor the way it is, and if he 'repaired' it, the cost would far outweigh the improvement. The reason Im writing this review is that he could have easily charged me a ton of money to repair my floor, but he was HONEST and transparent and said he would just leave it the way it is. He chose to do the right thing (even though I didn't know any better, as he is the Pro), and tell me the truth. If you are in need of new hardwood floors or just repair, give Roy a call. He is experienced, honest. and will take excellent care of you. Such a great guy!

I chose S&G Carpet because I already knew they had a reputation for outstanding customer service…read more That reputation was confirmed when I experienced an issue with my new flooring several months after installation. Although the repair was neither simple nor inexpensive, S&G handled the situation professionally, promptly, and without hesitation. They stood behind their work, corrected the problem at no cost to me, and remained focused on ensuring I was completely satisfied throughout the entire process. A special thank you to Mike Menacho for his exceptional customer service and for seeing the issue through to a successful resolution. It's refreshing to work with a company that truly stands behind its products and customers. I've recommended S&G Carpet to friends and family for years, and after this experience, I'll continue to do so with complete confidence.

In September I ordered carpet from S&G on Hillsdale. I have been a customer of the company since…read morethey were located in downtown San Jose and I have always been pleased with their service until now. Everything went well until the seams of the carpet was placed following the wrong layout. The seams were also visible because it formed a peak where it was joined together. In short, the frustration and delays we encountered as a result were because all communication had to go through their customer service department. The sales staff said that all they do is sell and that they cannot deal with any problems that might arise after the sale has taken place. That, in itself, is not helpful for the customers. The customer service manager is a very pleasant and likable person, but he was apparently overworked and understaffed because he didn't responded to three critical texts that I had sent. As a result, I am not a completely satisfied customer and cannot wholeheartedly recommend this store as I have in the past.

Had a really good experience with Elephant Floors…read more From the start, they were easy to communicate with and helped me choose the right materials without trying to upsell anything. They explained everything clearly, which I appreciated. The work turned out great clean, even, and you can tell they know what they're doing. Everything was finished on time, no delays or surprises. The crew was respectful and kept everything clean, which definitely matters. Overall, a solid company. I'd definitely recommend them if you're looking to get your flooring done.

We used Elephant Floors in 2020 - Recently started working on a new project, went to look them up…read moreto use again. Realized we never left a review! They did a phenomenal job. Floors were pre-finished bamboo installed by the previous owner - badly. They had nail holes, gaps, etc.. Thankfully, they were solid wood. The Elephant Floors team was able to sand them and fill the holes and gaps, and they looked awesome after refinishing! They also replaced all the trim afterwards with white painted pine (per request.) Completely happy - price was competitive, quality great. Will totally use them again in the future!

Awesome team! I needed them ASAP and they didn't up charge me for it being an emergency. We are…read morehappy with how everything turned out. They did carpet for four rooms and stairs. I had originally asked for five rooms to be carpeted but I forgot that we tiled the room with the bathroom and they didn't fuss when I changed the project scope last minute to only four rooms. The installation team was very nice! Will use again if I have any future carpeting needs.

We had a great experience with this company from start to finish! After we reached out, the owner,…read moreAlfonso, came out quickly to provide an estimate. His quote was very competitive and ended up being the best value compared to the other companies we contacted. The crew was prompt, professional, and easy to work with throughout the entire project. They replaced all of the carpet upstairs with vinyl plank flooring and also installed vinyl plank in our bathrooms. The quality of the work exceeded our expectations, and the entire project went very smoothly. We were so happy with the results that we asked them to complete additional areas of our home. They were able to quickly get more materials and seamlessly add the extra work to the project. We highly recommend Alfonso and his team to anyone looking for quality flooring, fair pricing, and excellent customer service. We couldn't be happier with how everything turned out!

I feel that I owe other home owners to provide a overview of what my family and I experienced with…read moreFloor Coverings International of West Santa Clara and our home in San Carlos. Our experience started with Phillip to replace the existing flooring in our home due to a flood. The initial issue came once we signed the contract and paid the 50% deposit, unexpectedly the flooring we were told we were getting was out of stock and would take weeks to order so we went with a backup option. From there, issues we were told that would not be a problem, such as replacement in the master closet, which we came up with a solution for, to underbidding the work and saying there was more than he/they expected became a constant trend. After the floor was installed, our walls had a fair amount of damage from the demo of the prior floor which we ended up paying the majority of the cost for while FCI chipped in. We had a large bump in the middle of our kitchen that stemmed from incorrect prep work and also a board that had no nails in it which was replaced. We had railing that were bent and incorrectly installed that had to be fixed and eventually were. We had stairs that were cracking at the joints and that needed to be fixed and eventually were. We still to this day, per the photos below, missing stair covers and uneven installation in areas. Also, our stairs creek on three of them which we did not have an issue with before. After this most horrific and lengthy experience with FCI, I would strongly consider other options that might be out there for you and your family.

I'm very happy with my new flooring so far not any issues with it,happy new years and hopefully…read moreeverything goes well for everyone

We had a great experience with Suren and his team. They replaced nearly 2,000 square feet of carpet…read moreand part of our hardwood flooring with LVP, and completed the entire project in just five days! The whole team was hardworking, efficient, and very careful with the details. They moved our furniture back and forth as needed and even put protective pads under the legs of each piece to prevent any scratches on the new LVP floor. After the installation, they carefully put all the larger furniture back in its original place. Removing the old flooring was a lot of hard work, but the team worked together extremely well and never cut corners. Their efficiency and quality of work really impressed us. Suren himself was also wonderful to work with. He was very easygoing, accommodating, and flexible. After we installed the new baseboards along with the new flooring, we decided to keep the existing tile floor in the bathrooms. To make everything look more consistent, I asked Suren if he could also replace the bathroom baseboards. He happily agreed and had his workers take care of it at the same time. I really appreciated his willingness to accommodate our request and make things easier for us. Another thing we really appreciated was that their pricing was very fair and reasonable, especially considering the amount of work involved and the quality of their workmanship. What meant the most to our family was that they were able to complete the entire project in such a short amount of time. We were living in the house throughout the renovation, and our son has special needs and has a particularly hard time with changes in his surroundings and routine. Having the work completed in just five days made a huge difference for our family and made the whole process much easier for him. We are truly grateful for their hard work, efficiency, care, and consideration. We are extremely happy with the final result and would highly recommend Suren and his team. They absolutely deserve five stars!

Suren and the Sweet Hardwood Floors crew were incredible to work with. We had them replace the…read moreflooring in the entire home, as well as update the railing and stairs. Suren came out for an estimate and gave a complete quote within a day. His pricing is very fair and he is crew started the job almost immediately. There were some issues found with the existing flooring which needed our input, but Sure was communicative the whole way. He also came out one last time and identified a few minor things that his crew came out to fix, even without our input! We would happily work with Sweet Hardwood Floors in the future and would whole heartily recommend Suren and his crew to anyone.