A-1 Quality Great conversationalists…read more Very welcoming and nice Twas an amazing experience

My friend and I were really looking forward to our pedicures, but unfortunately it was a very…read moredisappointing experience, especially for $70 each. The experience got off to an odd start when we were told to wash our hands before our pedicures. I've never been asked to do that before a pedicure, so it seemed unusual. From the moment we walked in, there was a strong odor that reminded us of a dirty diaper, and it made it difficult to relax. The walls also appeared to have years of built-up dirt and grime, giving the salon an unclean feel. As for the pedicure itself, I barely felt like I had one. My toenails were hardly clipped, my feet were barely scrubbed or exfoliated, and there was no relaxing massage. I even asked where the massage was because it seemed to be missing from the service. There were no hot towels, which I normally expect with a pedicure at this price. To make matters worse, my big toenails were left uneven. The only highlight was the cat-eye polish was a nice touch. Unfortunately, the $70 price tag I would expect more.

Great service and fantastic job every time by the ladies in the shop. Pedicure by the gentleman was…read morevery detailed and paid attention. They are incredibly friendly- all of them! Great prices!

I went in to have a pedicure fixed that I had done 2 weeks ago and also have gel polish put on my…read morenails. I was the only one there when I arrived. My pedicure was fine, but they did cut all of my nails down (which were already short as I just had a pedi 2 weeks prior) My nails were ok when I was done- OVER TWO HOURS LATER! When I got home i noticed a bubble under one of my nails that by the end of the day had popped and peeled. The next day another nail had a bubble that popped and peeled. Considering I walked out of there with a bill of $90, they should have lasted longer than 2 days. Super disappointed.

Consistently great pedi's. They always make room for 3-4 of us getting pedi's. Even my husband…read moreloves it there! Wonderful owners!

I've been going here for over 12 years. They are clean, kind, and do a good job! My favorite is…read moreMary as she is thorough, takes her time and my pedicure always lasts weeks! You just need to find your favorite nail tech.

So desperate a to find a good, clean nail salon since we moved to Coeur d'Alene & FINALLY found…read moreone! Yippee I'm super pleased with the job Ti "T" did on my nail dip. She is very personable & on-time. I'll be back after my vacation for my next dip! :)

I got a gel pedicure with "T" and she did fantastic they look great she was friendly and very…read morechatty which was really great. I called in and she saw me within half an hour. Will definitely be booking my pedicure with her again. It's a small place so kinda quiet which made it relaxing and the massage chair was fantastic! Also price was super reasonable

I had my nails butchured by another local doing acrylics and drove past lexi nails on the way home…read moreand on an impulse stopped in to ask for help fixing them. The staff was amazing and so very helpful, this was over 2 years ago and I have never gone anywhere else. The volcanic pedicure is absolutely the best thing I have ever experienced and I keep brining friends and family in just to experience it too!

This review was originally left in Nov of 2024. It needed to be edited, which is the reason for the…read moreresubmission. The male half of the ownership was always very kind and respectful to both myself and my small dog. However the same cannot be said for his wife, Jenny. I've visited this shop about 5-6 times, but will not be coming back or recommending this place to anyone based on my past 2 experiences here. I have always conducted myself in a calm, polite, and respectful manner with the owners and everyone else in the shop. I missed an appt in the summer of 2024 due to illness, and called the shop that same day to apologize and explain the situation. The gal I spoke with was very kind and understanding. She told me not to worry about it and to focus on getting better. At the rescheduled appt, Jenny claimed I arrived 15 minutes late. According to the time displayed on my phone, I was 7 minutes late. When I showed Jenny and her husband the current time on my phone, they had a bizarre response: they repeatedly offered to show security camera footage with timestamps. I told them I trusted the time displayed on my phone and that viewing security camera footage was unnecessary. They said that due to arriving late, my scheduled appt time was given to a walk-in, and I would have to wait 2.5 hours for another appt. From this point forward, Jenny's demeanor was cold and hostile. Her husband remained kind and friendly to me whenever I visited the shop. Upon arrival to an appt on 11/25/2024, the shop was not busy. There were 3-4 clients being serviced at the time. Jenny was the only owner present. She made eye contact, smiled, and was talkative and friendly with the other customers. I was not acknowledged upon entry. There was no eye contact, no smile, and no greeting. During my pedicure, my pants became completely saturated with water. I politely mentioned this to Jenny. She continued to not make eye contact, and said coldly: "It's because you asked for the water to be warmed up". I then asked in a polite, respectful, and non-sarcastic tone: "From now on, if I request the water to be warmed up, should I expect my clothing to become saturated?" Jenny again replied coldly, "You must not have pulled your pants up all the way". This is not how a kind, courteous, professional business owner would respond. They would at least offer to bring the customer a towel. Jenny smiled, made eye contact, and thanked other customers for their business as they were leaving. She remained silent, cold, and expressionless as I paid and left the shop. I had errands to run afterwards, and had to do so in wet clothes, in the winter. Changing clothes wasn't an option, due to my residence being far from the shop. Please exercise caution if you choose to patronize this business.

If you don't have an appointment don't bother, you will be turned away. You're not allowed to wait.read more

The staff is super friendly and the atmosphere is so comfortable. My daughter and I have been here…read morea couple of times now and have always felt welcomed and appreciated. The staff does exactly what you ask for without trying to up sale you on every service. We love coming here.

I have debated this review, because I have seen Alex and Kim for many years…read more I haven't been in for quite a while because I had shoulder surgery. I went in the other day and I needed a full set and a regular pedicure which was fine! Kim always does a great job! However there was a woman in Alex's chair who was noticeably high or drunk! The story goes on but my point being is they let her leave and drive away in a vehicle hi or DRUNK AF! I brought this to both Alex and Kim's attention and they didn't seem to be bothered by it! I couldn't get a full description of the vehicle she was driving away in because I was sitting at a nail table! I asked Kim if she could get a license plate but she put me off like she didn't understand! I talked to Alex about it while he was doing my nails and he said oh yes that girl Corey is drinking a lot lately! They let her leave! They let her drive away under the influence of drugs and alcohol!

Quality was mediocre looking for new place. I was rushed as a walk in. They forgot a cat eye on one…read morenail. I had to point it out.

A cute nail studio all the nail techs are nice. They do a great job on my nails! I get a gel…read moremanicure and pedicure! I always visit when I am in town.

I had a great experience with Amy, she did my pedicure and did a lovely job. I was very impressed…read more However, David, gave such a rude experience...for the first time in my life I left a nail salon unfinished and shaken up. Anytime I said that he was hurting me, or if I preferred my nails shorter, he would turn his whole body away look up roll his eyes and huff at me. Mind you, he never asked my preference for shape or length, so it's fair for me to express. I kept saying things like I am sorry my nails are so fragile, I just can't have them that long or they will rip. I also already have rips in the thumbs so I wanted my nails cut lower and cut them off. He wanted to glue them, I said no, please cut my nails shorter so it's cut off. I explained too much in fact. He fought me on it multiple times. And by the time he finally cut my nails shorter...he still didn't cut off the tear and was angry when I said please can you cut them shorter. I apologized, which I should not have to apologize for requesting a shorter length. He wanted to use the electric tool to file the entire old gel polish off. I have never seen that in my entire life used to entirely get all of the gel off without product. Either way I said I'm sorry it burns and hurts too much. This upset him more. The entire process he would get more and more upset and would turn away his rolling chair, look to the back or the sky and huff at me again. Rolling his eyes. What ended it is that I colored matched my nails to my toes. With only gel on my hands and regular on my toes. He had put a little bottom gel coat down and went to paint my finger nails. Of course sometimes the gel doesn't match. I picked a purple for my toes and the hands came out pink. A completely different color. I said I do not want pink on my hands can we just switch to regular polish. And he just was over it and escalated more and got up out of his chair and walked off in a huff shaking his head, heavily breathing. I finally calmly told him he has been so rude to me the entire time and I am very uncomfortable, I want to be done. Normally, I would quickly pick a different gel color, but because anytime I spoke up he was angry with me...I said just do the regular gel. I wanted out of there. I can appreciate if it messes with the process. I've never done that before, so I don't know. But he was completely unprofessional, mean, and disrespectful. The other women said it would be just fine to switch later so... I don't know. Either way you don't belittle another human being with your actions and behavior. I really hope the owner takes this experience to retrain David and that he does not treat women like this moving forward. I say women because I know no man would put up with him as long as I did. The women were very apologetic and said someone else will take over. He was weirdly staring at me from the back of the store, then came up walking towards me and past me. Just to walked right to the back again and started working on towels in my eye line. Super weird right. Your girl's skin was crawling! I kept saying I was uncomfortable and I wanted to leave and they did not want me to go. But once I settled, I said charge me for all you have done so far I am leaving. They didn't charge me for the work done towards the manicure. And they had me write a note for the owner. If you end up with David--/don't like him treat you like I did... nip it in the bud right out the gate.